2023/08/17 TransUnion Subscriber Agreement for Trads ServicesSubscriber Agreement—Public Sector_Version: 2.24.2022 Page 1 of 1
SUBSCRIBER AGREEMENT FOR TRADS SERVICES
(for Public Sector Subscriber)
Full Legal Name of Agency or
Department (the “Subscriber”)
Physical Address:
THIS SUBSCRIBER AGREEMENT FOR TRADS SERVICES (for Public Sector Subscriber) (the “Agreement ”) is entered into as of the
date indicated below by and between the above-identified Subscriber and TransUnion Risk and Alternative Data Solutions, Inc. (“TRADS”)
effective as of the later of the date on which Subscriber has undergone and satisfactorily completed TRADS’ subscriber credentialing with
an approval disposition and is issued user credentials or the date indicated below (the “Effective Date”).
1.Subscriber understands and agrees that TRADS offers public record and proprietary information services and other products and services
(the “TRADS Services”) that may contain sensitive information that is governed by applicable state and federal laws, including, but not
limited to, the Gramm-Leach-Bliley Act (15 U.S.C. § 6801 et seq.) (“GLBA”) and the Driver’s Privacy Protection Act (18 U.S.C. § 2721 et
seq.) (“DPPA”), all of with which Subscriber certifies to comply.
2.TRADS is not a “consumer reporting agency,” and the TRADS Services do not constitute “consumer report(s),” as these terms are defined
by the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) (“FCRA”). Accordingly, the TRADS Services may not be used in whole or in
part as a factor in determining eligibility for credit, insurance, or employment, or for any other purpose contemplated by the FCRA.
3.TRADS may make a reasonable number of TRADS Services available to Subscriber on a trial basis free of charge until the earlier to occur
of: (i) reaching 300 transactions or seven (7) calendar days from the commencement of such free trial, unless otherwise agreed to by
TRADS in writing (which may be by means of an email to the primary account administrator); or (ii) the start date of purchased TRADS
Services ordered by Subscriber. Subscriber’s access to the TRADS Services during any such free trial shall be subject to all terms of this
Subscriber Agreement and the Terms and Conditions. After the expiration of a free trial, if any, Subscriber agrees to pay TRADS all
applicable fees and charges for the TRADS Services accessed, including taxes, duties and other charges imposed by any governmental
entity for the TRADS Services provided under this Agreement within twenty (20) days of the date of each invoice.
4.Unless provided otherwise in a pricing supplement to this Agreement, either party may terminate this Agreement at any time for any
reason upon notice to the other party.
5.The online Additional Terms and Conditions located at https://www.tlo.com/ps-terms-conditions (Terms and Conditions attached to this
agreement) (the “Terms and Conditions”) are incorporated herein by reference. This Agreement, which includes the incorporated Terms
and Conditions.
AUTHORIZATION AND ACCEPTANCE OF TERMS
Subscriber agrees to be bound by this Agreement and agrees to pay all fees and charges according to the Terms and Conditions. The
undersigned hereby certifies their authority to execute this Agreement on behalf of the Subscriber and that the statements provided in this
Agreement are true and correct.
Full Legal Name of Agency or Department:
(the “Subscriber”)Authorized Signature: Date:
Print Name of Authorized Signer: Title:
City of Menifee
Armando G. Villa
City of Menifee
29844 Haun Road Menifee, CA 92586
Attest:
________________________________________
Stephanie Roseen, Acting City Clerk
Approved as to Form:
________________________________________
Jeffrey T. Melching, City Attorney
DocuSign Envelope ID: 8B7A7832-2B59-4A66-B1BC-49E253A6DD1D
City Manager
8/17/2023
PRICING SUPPLEMENT
This Pricing Supplement and attached Pricing Sheet (collectively, the “Supplement”) is
incorporated into and supplements the then-current Law Enforcement Agency Subscriber Agreement
(“Agreement”) between TransUnion Risk and Alternative Data Solutions, Inc. (“TRADS”) and the below-
identified Agency (“Agency”). The Agency agrees as follows:
1.Effective Date; Term. The Effective Date of this Supplement is specified in the Pricing
Sheet. This Supplement shall commence upon the Effective Date and continue for t he period
specified in the Pricing Sheet (“Supplement Term”). Upon expiration of the Supplement Term, the
Agreement will continue in effect in accordance with the terms therein, absent this Supplement,
subject to TRADS’s then-current fees and charges for the TRADS Services accessed thereafter.
TRADS reserves the right to terminate this Supplement for convenience at any time.
2.Fees and Charges. Agency agrees to be bound by this Supplement and agrees to pay all
fees and charges set forth in the Pricing Sheet during the Supplement Term.
3.Miscellaneous. In the event of a conflict between the terms of this Pricing Supplement
and any prior pricing supplement, agreement or understanding with respect to the TRADS
Services identified herein, the terms of this Pricing Supplement shall supersede, control and
otherwise replace. In the event any one or more provisions of this Supplement, or the Pricing
Sheet, is held to be invalid or unenforceable, the enforceability of any remaining provision(s) shall
be unimpaired. All capitalized terms used but not defined in this Supplement will have the same
meanings given to them in the Agreement. Except as provided in this Supplement, all other terms
the Agreement shall remain in full force and effect in accordance with its term s. In the event of a
conflict between the terms of the Agreement and this Supplement, the terms of this Supplement
will apply.
[Remainder of page intentionally left blank. Signature page follow on the attached Pricing Sheet]
aocupign bnvelope fa: CPOaAOBC-CP9P-4RcT-9RUb-BaAABAAcacN9DocuSign Envelope ID: 8B7A7832-2B59-4A66-B1BC-49E253A6DD1D
PRICING SHEET to Pricing Supplement
“Agency”: City of Menifee - CA
Agency ID: 6434932
TRADS Services: TLOxp® Online – Non-Batch Flat Rate – Monthly.
Effective Date: 08/25/2023
Supplement Term: 24 month(s) without auto renewal.
“Monthly Fee”: USD 665.00
“Number of Monthly Transactions”: 1,250
The Monthly Fee includes the Number of Monthly Transactions,
subject to the Excluded Items and Transactional Overage Pricing.
Should Agency not submit the Number of Monthly Transactions,
Agency shall not receive a refund of the Monthly Fees paid. Unused
Number of Monthly Transactions do not rollover into a subsequent
month.
INCLUDED SEARCHES AND REPORTS:
The Monthly Fee includes all searches and reports currently offered through the TRADS Services as of the Effective Date, with the
exception of the searches and reports listed below (“Excluded Items”), unless checked, in which case, the checked items are
included in the Monthly Fee.
TruLookup Social Media Comprehensive Report X TruLookup Comprehensive Report – Person
X TruLookup Super Reverse Phone Lookup X TruLookup Comprehensive Report – Business
X TruLookup Relationship Mapping X TruLookup Address Report
X TruLookup Real-Time Phone Carrier Search X TruLookup Locate with Assets Report
TruLookup Real-Time Incarcerations & Arrests Search X TruLookup Phone Report
TruLookup Household Search TruLookup Predictive Attributes Suite
The Excluded Items are subject to TRADS’ then-current fees and charges (unless a price is specified above) on a per Transaction basis,
subject to Agency’s data access rights. The fees and charges for Excluded Items are in addition to the Monthly Fee. TRADS res erves the
right to exclude (as Excluded Items) future released searches and/or reports from the Monthly Fee.
TRANSACTIONAL OVERAGE PRICING:
Transactions exceeding the Number of Monthly Transactions are subject to overage pricing (“Transactional Overage Pricing”) at TRADS’
then-current fees and charges on a per Transaction basis, unless specified otherwise below and subject to Agency’s data access rig hts.
Transactional Overage Pricing is in addition to the Monthly Fee.
“Transactions” means any information returned by TRADS in response to a search query (whether in the form of search results or a report).
Agency acknowledges and agrees that Agency’s signature on this page constitutes agreement to and
acceptance of this Supplement in its entirety.
Acknowledged and agreed to by:
City of Menifee - CA ("Agency")
By: \sign1\
Representative
\fullname1\
Full Name
Title
\date1\
Date Signed
aocuSign bnvelope fa: C32aA2BC-C393-45cT-958b-BaAABAAcacN9DocuSign Envelope ID: 8B7A7832-2B59-4A66-B1BC-49E253A6DD1D
8/17/2023
Armando Villa
Date Invoice #
P.O. Number Account #Terms Due Date
Description Quantity Amount
Online Investigative Services 7/1/23 to 6/30/25 (extended by Trail until
8/25/2023)
Social Media Comprehensive Reports
Real-Time Incarcerations & Arrests Search
*Pricing is contingent on receipt of a signed contract and will be higher in any given
month if usage exceeds the monthly allotment of 1,250 searches/reports included in
the contract or if searches/reports are run that are not included in the contract.
24 Months @ $665.00* per
month for 1,250 transactions
400 @ $4.00
146 @ $3.00
$ 15,960.00
$ 1,600.00
$ 438.00
Total $17,998.00
4530 Conference Way South
Boca Raton, Florida 33431
www.TLO.com
561-988-4200
561-998-8628 Fax
Bill To
Please Remit Payment To*:
Transunion Risk & Alternative
Data Solutions, Inc.
PO Box 209047
Dallas, TX 75320-9047
Or Pay Online:
In the “Billing” section of
“My Account” in TLOxp
6434932
*Please include your account number on the check and a copy of this
invoice with your payment.
6434932 041223
Quote
Menifee Police Department
29714 Haun Rd.
Menifee, CA 92586-6540
4/12/23
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Subscriber Agreement—Public Sector_Version: 2.24.2022 Page 1 of 1
Subscriber Agreement Additional Terms and
Conditions for Public Sector Subscribers
These Terms and Conditions are applicable to public sector Subscribers and are incorporated by
reference into such public sector Subscriber’s Subscriber Agreement with TRADS. Failure to abide by
the terms of the Agreement may result in immediate suspension and/or termination of your access to
and use of the TRADS Services, in TRADS’ sole discretion.
1. Restricted License
TransUnion Risk and Alternative Data Solutions, Inc. (“TRADS”) grants to Subscriber and the persons that
Subscriber permits to access the TRADS Services, as well as, where applicable, persons permitted access
by such persons (“Permitted Users”) a restricted personal, non -exclusive, non-transferable, non-
sublicenseable, revocable license to obtain and use the TRADS Services and the information derived
from the TRADS Services (“Services Information”). Subscriber agrees its and its Permitted Users’ use of
the TRADS Services and Services Information will comply with the Subscriber A greement, these Terms
and Conditions, and all applicable laws, rules, regulations and regulatory directives. The terms
“Subscriber” and “TRADS Services” as used herein are defined in the underlying Subscriber Agreement.
Upon termination of the Subscriber Agreement, Subscriber shall immediately cease use of the TRADS
Services and Services Information and promptly (no later than within 3 business days) return to TRADS or
purge and destroy the Services Information taking measures in accordance with industry st andards to
protect against unauthorized access to or use of the Services Information, including, but not limited to,
purge and destruction being undertaken in a manner that renders same completely non -reconstructible,
unusable, and undecipherable. Upon request, Subscriber shall certify in writing to TRADS that such
purge and destruction has occurred. Subscriber recognizes that TRADS will suffer irreparable harm,
and that monetary damages may be incalculable and/or inadequate in the event that Subscriber retains
Services Information in breach of this Agreement, and therefore, TRADS may seek injunctive relief, in
addition to any and all other relief which may be available at law or at equity.
2. Fees and Payment
Subscriber agrees to pay all charges and fees applicable to the TRADS Services , as agreed upon between
the parties in writing or, if no written pricing agreement exists, TRADS’ then-current fees and charges.
All written pricing agreements and schedules are deemed incorporated herein by reference. For any
past due amounts, and without limiting any of TRADS’ available remedies for non-payment or late
payment of invoices, invoices not timely paid may be subject to interest penalties of one and one-half
percent (1.5%) per month (18% per year) or the maximum allowed by law, whichever is less. Any
delinquent Subscriber account may result in TRADS reporting to Dun & Bradstreet or other business
credit reporting agencies.
By providing payment information online and/or directly to TRADS, Subscriber authorizes TRADS to
charge credit card or other account designated for such purpose ("Payment Sou rce") in accordance with
any and all payment terms set forth in the written pricing agreement between the parties .
3. Review
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Subscriber understands and agrees that, TRADS, including its parents, affiliates and subsidiaries may
request information of Subscriber and its Permitted Users and/or perform initial and periodic on -site
audits, in each case for the purpose of investigating and confirming that Subscriber and its Permitted
Users intend to use the TRADS Services for a permitted use and that Subscriber a nd its Permitted Users
are acting in accordance with the Subscriber Agreement and applicable law.
Subscriber shall promptly comply (and cause its Permitted Users to comply) with any requests for
information, and understands and agrees that, upon reasonable notice, TRADS, including its parents,
affiliates and subsidiaries, may conduct on-site audits of Subscriber and its processes and procedures
related to Subscriber’s and its Permitted Users’ use, storage, and disposal of TRADS Services and
Services Information. Subscriber shall fully cooperate with such reviews and audits and shall cause its
Permitted Users to do the same. Notwithstanding the foregoing, Subscriber reserves all available rights
to withhold documents that are properly classified as confidenti al, attorney-client privileged, or
attorney work product. TRADS reserves all rights to respond to/redress a violations discovered in a
review by filing a claim or through seeking/assessing other available remedies, as permitted by the
parties’ written agreement or otherwise available as a matter of law.
4. Gramm-Leach-Bliley Act ("GLBA") Data
If Subscriber or one of its Permitted Users receives TRADS Services subject to GLBA, Subscriber hereby
certifies that the specific purpose(s) for which suc h Services Information used is one or more of the
following uses as described in, and as may be interpreted from time to time, by competent legislative,
regulatory or judicial authority, and as being encompassed by Section (6802)(e) of the GLBA and the
United States Federal Trade Commission rules promulgated thereunder:
• As necessary to effect, administer, or enforce a transaction requested or authorized by the
consumer;
• To protect against or prevent actual or potential fraud, unauthorized transactions, cla ims, or other
liability;
• For required institutional risk control, or for resolving consumer disputes or inquiries;
• For use solely in conjunction with a legal or beneficial interest held by Subscriber and relating to
the consumer;
• For use solely in Subscriber’s fiduciary or representative capacity on behalf of, and with the implied
or express consent of, the consumer;
• To the extent specifically permitted or required under laws other than the GLBA, and in accordance
with the Right to Financial Privacy Act of 1978, to law enforcement agencies, to self-regulatory
organizations, or for an investigation on a matter related to public safety; or
• To comply with federal, state, or local laws, rules, and other applicable legal requirements.
5. Drivers Privacy Protection Act ("DPPA") Data
If Subscriber or one of its Permitted Users receives Services Information subject to DPPA, Subscriber
hereby certifies that use such Services Information will only be used for one of the following permitted
uses under the DPPA:
• Use by any government agency, including any court or law enforcement agency, in carrying out its
functions, or any private person or entity acting on behalf of a federal, state, or local agency in
carrying out that agency’s functions.
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• Use in the normal course of business by a legitimate business or its agents, employees, or
contractors, but only to verify the accuracy of personal information submitted by the individual to
the business or its agents, employees, or contractors; and, if such information as so submitt ed is not
correct or is no longer correct, to obtain the correct information, but only for the purposes of
preventing fraud by, pursuing legal remedies against, or recovering on a debt or security interest
against, the individual.
• Use in connection with any civil, criminal, administrative, or arbitral proceeding, in any federal,
state, or local court or agency, or before any self-regulatory body, including the service of process,
investigation in anticipation of litigation, and the execution or enforcement of judgments and
orders, or pursuant to an order of a federal, state, or local court.
• Use by any insurer or insurance support organization, or by a self-insured entity, or its agents,
employees, or contractors, in connection with claims investigation activ ities, antifraud activities,
rating, or underwriting.
• Use by an employer or its agent or insurer to obtain or verify information relating to a holder of a
commercial driver’s license that is required under chapter 313 of title 49, U.S. Code.
• Use by any licensed private investigative agency or licensed security service for any purpose
described above.
6. Fair Credit Reporting Act
TRADS is not a "consumer reporting agency," as defined by the Fair Credit Reporting Act (15 U.S.C. §
1681 et seq.) ("FCRA") and TRADS Services do not constitute a "consumer report," as defined by FCRA
and shall not be subject to the FCRA requirements relating to disputes, access, accuracy or otherwise.
Services Information may not be used in whole or in part as a factor in determi ning eligibility for credit,
insurance, or employment or for any other purpose contemplated by the FCRA.
If Subscriber or one of its Permitted Users is using TRADS Services in connection with collection of a
consumer debt on its own behalf, or on behalf of a third party, Subscriber or its permitted user shall not
use TRADS Services to do the following:
• Revoke consumer credit.
• Accelerate consumer payment terms or otherwise change such terms in a manner adverse to a
consumer.
Subscriber shall not take (and shall cause its Permitted Users not to take) any "adverse action," as
defined in the FCRA, or otherwise act in a manner that is contrary to a consumer’s interest unless the
basis for doing so is information Subscriber obtains from a source other than TRADS S ervices.
7. Limited Access Death Master File (LADMF) Data
Certain data provided by TRADS as part of TRADS Services may include information obtained from the
Limited Access Death Master File (“LADMF”) made available by the US Department of Commerce
National Technical Information Service (NTIS) and subject to regulations found at 15 CFR Part 1110. All
TRADS subscribers are required to comply with all applicable laws and, if Subscriber is granted access to
LADMF data, Subscriber and its Permitted Users certifies compliance with 15 CFR 1110. Subscriber’s
failure to comply with 15 CFR Part 1110 may subject Subscriber to penalties under 15 CFR 1110.200 of
$1,000 for each disclosure or use, up to a maximum of $250,000 in penalties per calendar year.
8. Real-time Phone Carrier Search
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If Subscriber or one of its Permitted Users receives TRADS’ Real -time Phone Carrier Search product as
part of the TRADS Services, access to and use of such product shall also be subject the following
additional terms and conditions:
Subscriber and its Permitted Users are solely responsible for compliance with all “Do Not Call” or similar
laws or regulations in connection with use of the Real -time Phone Carrier Search product or information
obtained therefrom.
Subscriber and its Permitted Users shall use the Real-time Phone Carrier Search product or information
obtained therefrom in compliance with the Direct Marketing Association’s Privacy Promise and other
applicable industry standards.
Subscriber shall not (and Subscriber shall cause its Permitted Users not to): (i) use the Real-time Phone
Carrier Search product or information obtained therefrom in any way that may violate rights of publicity
or privacy of any individual whose personally identifiable data is retrieved; (ii) use the Re al-time Phone
Carrier Search product or information obtained therefrom if Subscriber is a telephone solicitor doing
business in Massachusetts or Connecticut and using the data provided by TRADS exclusively for the
initiation of a telephone call or message to encourage the purchase or rental of, or investment in,
property, goods or services, that is transmitted to a consumer; or (iii) violate applicable laws or
governmental regulations, including, without limitation, “do not call” legislation, consumer prote ction,
securities, child pornography, obscenity, data privacy, data transfer and communications laws, export
laws, or any other applicable international, federal, state or local laws or regulations.
9. Real-time Incarceration and Arrest Search
If Subscriber or one of its Permitted Users receives TRADS’ Real -time Incarceration and Arrest Search
product as part of the TRADS Services, such search and the information obtained therefrom is to be
used for investigative purposes, including collections, skip tracing, and corporate due diligence
purposes, and may not be used for program integrity (that is, integrity of public assistance programs to
detect and deter fraud, waste and/or abuse and confirm compliance with applicable law) or for
regulatory licensing purposes, without the prior written consent of TRADS.
10. Indemnity; Disclaimer of Warranties; Limitation of Liabilities
Subscriber shall indemnify TRADS and its officers, directors and employees, from and against any third
party’s claims, suits, damages, and losses arising out of or in connection with (i) Subscriber’s and its
Permitted Users’ use of TRADS Services or any information derived therefrom, (ii) Subscriber’s and its
Permitted Users’ violation of any applicable federal, state or local law, re gulation, rule, ordinance or
judicial or administrative ruling; and (iii) Subscriber’s and its Permitted Users breach of this Agreement.
TRADS may, at its election and expense, be represented by counsel of its choice and be present at all
associated proceedings. Subscriber may not settle or consent to the entry of any judgment that admits
or imposes any fault, wrongdoing or liability on the part of TRADS or imposes damages upon TRADS
without the prior written consent of TRADS, which shall not be unreasonabl y withheld, conditioned or
delayed.
Notwithstanding the immediately preceding paragraph, the parties understand and agree that
Subscriber, as a governmental entity, is not permitted to provide indemnity if providing indemnity: (a)
violates a law or regulation applicable to Subscriber as a go vernment entity; (b) usurps powers
delegated to a legislative body; or (c) results in expenditures in advance of or in excess of
appropriations. Correspondingly, the preceding paragraph shall not apply to Subscriber, as a
governmental entity, if and to the extent that Subscriber, as a governmental entity, is not able to
provide indemnity for one or more of the above -stated reasons.
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The TRADS Services are provided “as-is,” with no warranties of any kind, whether express, implied in
fact or by operation of law, or statutory, including without limitation, those as to quality, non -
infringement, accuracy, completeness, timeliness, or recentness, and those warranties that might be
implied from a course of performance or dealing or trade usage and warranties of mer chantability and
fitness for a particular purpose.
TRADS reserves the right to add new features and/or data sources to the TRADS Services as well as
discontinue existing features and/or data sources from time to time, without notice and in its sole
discretion. TRADS may not be the source of the data within the TRADS Services, nor is TRADS a
comprehensive source of that data. TRADS may also limit or impose restrictions and/or prohibitions on
Subscriber’s use of some or all of TRADS Services resulting from a modification to a TRADS policy, a
modification to a third-party agreement, change in industry standards, security incident, or change in
law, rule, or regulation.
TRADS and its representatives, including parents, subsidiaries, and affiliates, shall not b e liable to
Subscriber or other third parties for, and Subscriber agrees that it and its Permitted Users will not sue
for, any claim relating to TRADS’ procuring, compiling, collecting, interpreting, reporting,
communicating, or delivering TRADS Services.
TRADS’ ENTIRE AGGREGATE LIABILITY TO SUBSCRIBER UNDER THE SUBSCRIBER AGREEMENT IS LIMITED TO
DIRECT DAMAGES NOT EXCEEDING THREE TIMES THE AMOUNT OF THE FEE PAID BY SUBSCRIBER FOR THE
TRADS SERVICES OBTAINED WHICH GIVE RISE TO ANY FIRST SUCH CLAIM.
IN NO EVENT SHALL TRADS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES INCURRED BY THE OTHER PARTY AND ARISING OUT OF THE PERFORMANCE OF THIS
AGREEMENT, INCLUDING BUT NOT LIMITED TO LOSS OF GOOD WILL AND LOST PROFITS OR REVENUE,
WHETHER OR NOT SUCH LOSS OR DAMAGE IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE,
STRICT LIABILITY, INDEMNITY, OR OTHERWISE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL
PURPOSE OF ANY LIMITED REMEDY.
11. Relationship
The parties are independent contractors. Nothing in this Subscriber Agreement or in the activities
contemplated by the parties hereunder shall be deemed to create an agency, partnership, employment,
outsourced servicer or joint venture relationship between the parties.
12. Modifications
Modifications to Subscriber Agreement are only binding upon TRADS if contained in a written
amendment signed by authorized representatives of TRADS.
These Terms and Conditions are subject to change from time to time. Such changes, modifications,
additions or deletions shall be effective immediately upon notice thereof which may be given by any
reasonable means, including, but not limited to, posting such changes on the website. Accordingly,
Subscriber should periodically revi ew these Terms and Conditions. By continuing to enter the Website,
Subscriber acknowledges and agrees that it shall be bound by any such modifications.
13. Subscriber Credentialing and Notification of Changes
Subscriber acknowledges and agrees that TRADS will grant Subscriber access the TRADS Services
hereunder only if Subscriber meets, and continues to meet, TRADS’ credentialing standards. Subscriber
agrees to reasonably cooperate with TRADS’ credentialing procedures, including, but not limited to,
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submittal of a completed application for access to the TRADS Services (the “Application”), a review of
Subscriber’s business records and information, and, as applicable, a physical inspection of Subscriber’s
business premises.
Subscriber shall notify TRADS immediately of any changes to the information on the Subscriber’s
Application. Notification of any changes shall be sent via email to accountupdate@tlo.com. Subscriber
acknowledges that changes to the business location, classification or other material facts may be
subject to re-credentialing by TRADS. TRADS reserves the right to terminate the license to use TRADS
Services without further notice, including, upon TRADS’ notice of any change in Subscriber’s status,
which change, in TRADS sole discretion, would cause the Subscriber not to meet, or to no longer meet,
TRADS’ credentialing standards, or to be unable to comply with Subscriber’s obligations under the
Agreement.
14. Confidentiality; Reservation of Rights
Subject to California’s Public Records Laws Subscriber shall (and cause its Permitted Users to) hold in
confidence and shall (and shall cause its Permitted Users to) not disclose, in whole or in part,
information relating to TRADS’ business, including, without limitation, products, services, systems,
processes, pricing, data sources, test results, and other TRADS technical and financial information,
including the terms of the Subsc riber Agreement, as well as TRADS Services and information derived
from the TRADS Services (“Services Information”), and any analyses, compilations and reports derived
from any of the foregoing. Notwithstanding the foregoing in this paragraph, Subscriber shall be
permitted to take actions as required to comply with public records laws applicable to Subscriber as a
governmental entity, provided, however, TRADS’ trade secret information and the Services Information
(as same may be personally identifiable information subject to protection under applicable law, such as
the GLBA or DPPA) is to be excluded from disclosure. If legally permissible, Subscriber shall provide
TRADS with prompt, written notice of any public records reques t submitted as well as Subscriber’s
proposed response to the same, so as to permit TRADS to claim any objection to public records
disclosures that is permitted by and consistent with the public records law at issue .
TRADS and Subscriber acknowledge that they each may have access to confidential information of the
disclosing party relating to the disclosing party’s business including, without limitation, technical,
financial, strategies and related information, computer programs, algorithms, know -how, processes,
ideas, inventions, schematics, trade secrets, and other information (whether written or oral), and in the
case of Services Information, product information, pricing information, product development plans,
forecasts, the TRADS Services, and other business information (“Confidential Information”). Confidential
Information shall not include information that: (i) was known to the receiving party, as demonstrated
through its written records, prior to the time of receipt under the Subscriber Agreement and th ese
Terms and Conditions; (ii) is or becomes public or available to the general public (through no improper
action or inaction by the receiving party); (iii) was independently developed without use of any
Confidential Information of the disclosing party by employees of the receiving party who have had no
access to such Confidential Information ; or (iv) was lawfully disclosed to the receiving party by a third -
party and received in good faith and without any duty of confidentiality by the receiving party or t he
third-party. Each receiving party agrees not to disclose any Confidential Information or information
derived therefrom to any third-party and shall protect the confidentiality of the Confidential
Information with the same degree of care it uses to prote ct the confidentiality of its own confidential
information and trade secrets, but in no event less than a reasonable degree of care.
Notwithstanding the foregoing, the receiving party may disclose Confidential Information solely to the
extent required by subpoena, court order or other governmental authority, provided that the receiving
party shall give the disclosing party prompt written notice of such subpoena, court order or other
governmental authority so as to allow the disclosing party to have an oppor tunity to obtain a protective
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order to prohibit or restrict such disclosure at its sole cost and expense. Confidential Information
disclosed pursuant to subpoena, court order or other governmental authority shall otherwise remain
subject to the terms applicable to Confidential Information.
Each party’s obligations with respect to Confidential Information shall continue for the term of the
Subscriber Agreement and Terms and Conditions and for a period of five (5) years thereafter, provided
however, that with respect to trade secrets, each party’s obligations shall continue for so long as such
Confidential Information continues to constitute a trade secret. In the event that a receiving party has
or acquires actual knowledge of any breach of the confidentialit y of, or the misappropriation of, any
Confidential Information received under this Agreement, such party shall promptly give notice thereof
to the other party.
Neither party shall issue any news releases, advertising or promotional releases relating to thi s
Agreement without the prior written approval of the other party. Such approval shall not be
unreasonably withheld. Prior to responding to any inquiry, that either party receives from news media
concerning this Agreement, the parties shall coordinate the ir responses with each other.
Subscriber acknowledges that TRADS has expended considerable time, effort and funds to create,
compile and generate the TRADS Services and Services Information. Except for the limited access and
use rights granted in the Subscriber Agreement, TRADS and its data sources retain all respective rights,
titles and interests in the TRADS Services and Services Information, and Subscriber is not granted any
ownership rights or title thereto, whether by estoppel or otherwise. Subscriber shall not (and shall
cause its Permitted Users not to) use the TRADS Services or Services Information in any way that may
infringe any copyright or other proprietary interests of TRADS or a third party. TRADS shall be permitted
to retain Subscriber’s search inquiry data used to access the TRADS Services for TRADS’ then -current
record retention period.
Each party acknowledges that any breach of any of its obligations with respect to confidentiality or use
of Confidential Information hereunder is likely to cause or threaten irreparable harm to the other
party. The parties therefore agree that in the event of such breach by either party, the other party
shall be entitled to seek equitable relief to protect its interests, including but not lim ited to preliminary
and permanent injunctive relief, without the necessity of proving any actual damages sustained by the
disclosing party. Moreover, any such award of relief to the discloser of such Confidential Information
shall include recovery of all actual and reasonable costs associated with enforcement of this
Agreement. The parties hereto acknowledge their respective obligations to control access to technical
information and material under the U.S. Export Laws and Regulations and agree to adhere t o such Laws
and Regulations with regard to any technical information and material received under this Agreement.
15. Access, Use and Security Requirements
TRADS Services may only be accessed from within the United States. TRADS reserves the right to
immediately suspend or terminate the TRADS Services if Subscriber or one of its Permitted Users
accesses TRADS Services or Services Information from outside of the United States.
TRADS reserves the right, in its sole discretion, to determine, at a frequenc y in its sole discretion, the
equipment or software required to access the TRADS Services. By way of example and not limitation,
requiring that certain web browsers be used for online access to the TRADS Services.
Subscriber and its Permitted Users shall use TRADS Services and Services Information for their exclusive
one-time use. Subscriber may not identify TRADS as the source of the Services Information, and the
TRADS Services may not be delivered or resold to or filed with third parties. Subscriber shall not,
directly or indirectly, use, reproduce, re -transmit, re-publish, resell, license, sublicense, reverse
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engineer, derive other work from, or transfer TRADS Services, Services Information, and/or any
information derived from either, for any purpose othe r than as expressly permitted in this Agreement.
Subscriber shall not use the TRADS Services and/or Services Information for marketing purposes without
the prior written consent of TRADS.
Subscriber shall not use the TRADS Services and/or Services Information for any impermissible purpose,
including, but not limited to, using the TRADS Services and/or Services Information to impermissibly
discriminate against or track, monitor, or otherwise target a person based upon race, color, ethnicity,
national origin, religion, gender, sexual orientation, handicap, or familial status, including, but not
limited to, impermissibly tracking, monitoring, or otherwise targeting a person because they engaged in
lawful protests, demonstrations and/or public gatherings.
Subscriber must (and, as applicable, must ensure that its Permitted Users): (i) not disclose its TRADS
ID(s) and TRADS password(s) to anyone other than its Permitted Users, even if such individuals claim to
be employees of TRADS; (ii) secure all devices used to access TRADS Services as well as all hard copies
and electronic files of Services Information to prevent unauthorized access; (iii) permanently destroy all
hard copies and electronic files of Services Information when no longer needed and when applicable
regulation(s) permit destruction; (iv) have their workstations configured to automatically lock after 15
minutes of inactivity, or set online timeout settings for any TRADS Services (including, without
limitation, TLOxp®) session to no more than 15 minutes; and (v) not access and/or use the TRADS
Services via mechanical, programmatic, robotic, scripted or other automated search means, other than
through batch or machine-to-machine applications approved by TRADS. Any password / TRADS ID issued
to a Subscriber is personal and confidential to the Subscriber. If TRADS suspects that any such password
/ ID is being used by an unauthorized user or a different authorized user to the person to whom it was
issued, that password / ID may be cancelled and Subscriber may be liable for additional charges, in
accordance with TRADS’ then current pricing for the applicable TRADS Services, in respect of any such
unauthorized use.
Subscriber and its Permitted Users are authorized to access the TRADS Services and in no event wil l
Subscribers’ or its Permitted Users’ use of the TRADS Services be considered unauthorized so long as
TRADS has not suspended or terminated the TRADS Services with respect to Subscriber. Subscriber’s and
its Permitted Users’ use of the Services Informatio n must comply with the terms of this Agreement. In
the event that Subscriber designates Permitted Users in a way that is inconsistent with its Subscriber
Agreement or Pricing Supplement or Subscribers’ Permitted Users use the TRADS Services for purposes
other than Subscribers’ internal business purposes, TRADS reserves the right to immediately suspend or
terminate Subscriber’s account.
Subscriber represents and warrants that it will conduct, or has conducted, the appropriate level of
background screening, including but not limited to, criminal history screening, OFAC verification, and
drug testing (where permitted by applicable law), on its Permitted Users prior to access to TRADS
Services being granted to its Permitted Users. Subscriber agrees to retain documentation which
validates the appropriate level of screening requirements has been completed and allow TRADS to
review such documentation upon request. Subscriber further agrees to maintain and follow a written
procedure for how it will comply with the screening and permitted user. If the permitted user satisfies
the appropriate screening requirements prior to being given access to TRADS Services, but Subscriber
subsequently becomes aware of any information that would result in a permitted user failing the
appropriate screening requirements, Subscriber shall immediately remove the permitted user’s access
to TRADS Services.
Subscriber represents and warrants it has the right and/or authorization to provide and/or make
available any and all inquiry data and/or input data, including, but not limited to, data obtained from
third parties, to TRADS for its use in providing the TRADS Services hereunder.
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Subscriber agrees to be responsible for all access to and use of the TRADS Services and Services
Information by TRADS IDs created by or on behalf of Subscriber or its Permitted Users, whether
Subscriber authorized such use or not. Subscriber agrees to ensure all use of the TRADS Services and
Services Information by TRADS IDs created by or on behalf of Subscriber or permitted user complies with
these online Terms and Conditions, the Subscriber Agreement and applicable law.
Subscriber further agrees to designate , and to provide TRADS with identification information for, a
primary account administrator for its account to ensure compliance with this Agreement by all
Permitted Users. Specifically, the primary account administrator is responsible for: (i) allowing only
appropriate individuals to obtain TRADS Services in compliance with this Agreement; (ii) monito ring
appropriate use of TRADS Services by the Subscriber and its Permitted Users; (iii) maintaining accurate
records of all current Permitted Users with access to TRADS Services, and all former permitted users
who have ever accessed them; (iv) issuing guidelines for the appropriate use of TRADS Services by its
Permitted Users; (v) ensuring that each of its Permitted Users is accessing TRADS Services with only his
or her own individually-assigned username and password; and (vi) terminating access when a perm itted
user’s access is no longer necessary or a permitted user or is suspected of improper use of TRADS
Services. Subscriber will employ appropriate policies and procedures to control access and security of
usernames, passwords, and terminal access for TRADS Services. Subscriber will promptly (but in no
event later than within twenty-four hours of the occurrence) notify TRADS
at SecurityIncident@TransUnion.com of any breach of security involving the TRADS Services.
Subscriber will: (i) limit access to TRADS Services to only to its Permitted Users in connection with the
duties and obligations under this Agreement; (ii) advise i ndividuals having access to TRADS Services of
the proprietary and confidential nature thereof and of the obligations set forth in the Subscriber
Agreement; (iii) safeguard the Services Information using reasonable and appropriate administrative,
technical, and physical security safeguards; (iv) track and monitor its access to TRADS Services; (v)
prevent any use not in conformance with this Agreement; (vi) maintain records sufficient to
demonstrate compliance with its obligations under this Agreement ; and (vii) in addition to the
obligations set forth herein, Subscriber shall take all commercially reasonable measures to prevent
unauthorized access to, or use of, TRADS Services or Services Information by any person or entity.
In the event Subscriber will utilize a third party (“Third Party Provider”) for the purpose of accessing
and/or transmitting requests for, receiving, hosting, or otherwise performing processing of any kind
related to Subscriber’s access to and/or use of the TRADS Services and/or Services Information, such as,
for example, but not limited to, an application services provider, platform provider, systems interface
provider, or internet or hosting services provider, Subscriber shall ensure it has first entered into an
agreement with such Third Party Provider prohibiting such Third Party Provider’s use of, and/or access
to, the TRADS Services and Services Information for any purpose other than to the extent necessary to
provide such Third Party Provider’s services to Subscriber. Subscriber shall ensure its Third Party
Provider complies with TRADS’ technical specifications and access and security requirements, as same
are updated from time to time. If, and when, using a Third Party Provider to access (such as, for
example, and not limited to, a third party link to the TRADS Services), transmit requests for, or receive
the TRADS Services and/or Services Information, Subscriber authorizes such Third Party Provider to act
on Subscriber’s behalf as a third-party intermediary, including, as applicable, transmittal to TRADS of
Subscriber’s user credentials and other required authentication information. Certain features and/or
functionality and searches and/or reports may not be available to Subscriber within the TRADS Services
when accessing the TRADS Services via a third party platform, application or interface. TRADS is not
responsible for errors in configuration, authentication, and/or provisioning by any Third Party Provider
used by Subscriber.
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Subscriber shall be solely liable for any of its, Permitted Users’, or Third Party Provider’s actions or
omissions, including, but not limited to, any misappropriation or other compromise of TRADS ID’s and/or
passwords, any misappropriation and/or unauthorized disclosure of TRADS Services and/or Serv ices
Information, any security/data breaches (as defined by applicable law), or any misuse of the TRADS
Services and/or Services Information in violation of this Agreement or applicable law.
Subscriber shall fully cooperate with TRADS in mitigating any dam ages due to any misappropriation or
unauthorized use or disclosure of any TRADS Services or Services Information. Such cooperation shall
include, but not necessarily be limited to, allowing TRADS to participate in the investigation of the
cause and extent of such misappropriation and/or unauthorized use or disclosure. Such cooperation
shall not relieve Subscriber of any liability it may have as a result of such a misappropriation and/or
unauthorized use or disclosure. Subscriber agrees, that to the extent a ny such unauthorized use,
unauthorized disclosure, misappropriation, or other event is due to Subscriber’s (including, without
limitation, its employee’s, Permitted Users’ or Third Party Provider’s) negligence, intentional wrongful
conduct, or breach of this Agreement, Subscriber shall be responsible for any required consumer, public
and/or other notifications, and all costs associated therewith; provided however, that other than
except to the extent required to comply with applicable law, Subscriber shall make no public
notification, including but not limited to press releases or consumer notifications, of the potential or
actual occurrence of such misappropriation and/or unauthorized disclosure without TRADS’ prior written
consent, and, with respect to any such notifications required by law, Subscriber shall not use any TRADS
trade name, trademark, service mark, logo, in any such notifications without the prior written approval
of TRADS.
Furthermore, Subscriber understands and agrees that its Permitted Users and/or Third Party Providers
contractors shall not be entitled as a third -party beneficiary or otherwise, to take any action or have
any recourse against TRADS in respect of any claim based upon any actual or alleged failure to perform
under this Agreement.
16. Conflict
If there is a conflict between the terms of the documents constituting the Agreement, the order of
precedence is as follows, unless expressly agreed otherwise by TRADS and Subscriber: Pricing
Supplement, Terms and Conditions, then Subscriber Agreement.
To the extent that any TRADS Services rely upon or use information from any third -party sources, then
those sources shall be intended third-party beneficiaries with all rights and privileges of TRADS. TRADS,
and any such sources (as intended third-party beneficiaries), are entitled to enforce the Subscriber
Agreement directly against Subscriber.
17. Governing Law
The Subscriber Agreement and these Terms and Conditions shall be governed by the laws of the State in
which Subscriber’s principal place of business is located, without reference to its choice of law rules or,
if Subscriber is a U.S. federal government entity, then by U.S. federal laws.
18. Survival
All provisions in this Subscriber Agreement that relate to disc laimer of warranties, access and use of
TRADS Services, audit, limitation of liability, indemnification, Subscriber’s release of claims,
confidentiality of TRADS information, and payment for TRADS Services, shall survive any termination of
this Subscriber Agreement.
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19. Assignment
The Subscriber Agreement and the license granted hereunder may not be assigned, transferred, or
sublicensed by Subscriber, in whole or in part.
20. Severability
If any provision of the Subscriber Agreement, including these Terms and Conditions, is or becomes void
or unenforceable by law, the other provisions shall remain valid and enforceable .
21. Injunctive Relief
Subscriber agrees that any breach by Subscriber of its Subscriber Agreement with TRADS may cause
TRADS immediate and irreparable harm and that TRADS shall be entitled to seek injunctive relief in
addition to any and all other remedies available at law or in equity.
Last Updated: September 27, 2021
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