2021/12/16 Grayshift, LLC Grayshift, LLC End User License Terms AgreementPage 1 of 4
SWRS FINAL 1.7.2021
SWRS 7.27.2021 NCT
GRAYSHIFT, LLC
END USER LICENSE TERMS
IMPORTANT: PLEASE READ THIS END USER LICENSE AGREEMENT CAREFULLY. DOWNLOADING,
INSTALLING OR USING GRAYSHIFT-SUPPLIED SOFTWARE AS PART OF THE GRAYSHIFT PRODUCT (THE
“PRODUCT”) CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.
THIS PRODUCT CONTAINS CERTAIN SOFTWARE (“SOFTWARE”) AND OTHER PROPRIETARY MATERIAL, THE USE
OF WHICH IS SUBJECT TO THIS END USER SOFTWARE LICENSE AGREEMENT (“AGREEMENT”). IF YOU DO NOT
AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT DO NOT USE THE SOFTWARE. YOUR USING THE
PRODUCT OR SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS. IF YOU DO NOT AGREE WITH ALL
TERMS, YOU MUST RETURN THE PRODUCT, ALL MANUALS AND DOCUMENTATION, AN D PROOF OF PAYMENT
AND DISCONTINUE USE OF THE SOFTWARE. WRITTEN APPROVAL IS NOT A PREREQUISITE TO THE VALIDITY OR
ENFORCEABILITY OF THIS AGREEMENT AND NO SOLICITATION OF ANY SUCH WRITTEN APPROVAL BY OR ON
BEHALF OF GRAYSHIFT SHALL BE CONSTRUED AS AN INFERENCE TO THE CONTRARY. IF YOU HAVE ORDERED
THIS PRODUCT, GRAYSHIFT’S ACCEPTANCE IS EXPRESSLY CONDITIONAL ON YOUR ASSENT TO THESE TERMS TO
THE EXCLUSION OF ALL OTHER TERMS.
1. ACCEPTANCE AND DELIVERY. Software will be
provided by electronic means. Acceptance of Software
(“Acceptance”) shall be automatic upon the successful completion of
Grayshift’s standard installation procedures on the Product.
2. LICENSE GRANT. Subject to the terms of this
Agreement and for the consideration specified in the Order (defined
below), Grayshift, LLC (“Grayshift”) hereby grants to you
(“Licensee” or “You”) a limited, revocable, nontransferable, non-
assignable, non-sublicensable, non- exclusive license to use and allow
Authorized Users to use the Software, in object code form, solely as
such Software is embedded in proprietary equipment provided
herewith (“Product”) and solely for purposes of accessing mobile
devices (“Devices”) in your possession or control. You may only use
the Product at the authorized physical locations (the “Authorized
Locations”) specified in your online order (the “Order”) or that you
have otherwise registered with Grayshift and you acknowledge and
agree that in order for the Product to function properly in online mode,
you must be connected to the Internet. When you are using the Product
in offline mode, you do not need to be connected to the Internet.
Grayshift may use certain third-party monitoring tools to ensure that
you are in compliance with the foregoing restrictions, which such
tools may be subject to Third Party Components terms as further
described herein. For purposes of this Agreement, “Authorized Users”
means collectively, employees, agents, or contractors of Licensee
accessing or using the Product.
3. THIRD PARTY COMPONENTS. The
Software makes use of or otherwise incorporates third party
components, including certain Google Maps features and content.
Use of Google Maps features and content is subject to the then-current
versions of the: (1) Google Maps/Google Earth Additional
Terms of Service at
https://maps.google.com/help/terms_maps.html; and (2) Google
Privacy Policy at https://www.google.com/policies/privacy/.
4. LICENSE RESTRICTIONS. Notwithstanding anything
to the contrary in this Agreement, Licensee will not (or allow an
Authorized User to): (a) modify any Product; (b) reverse compile,
reverse assemble, reverse engineer or otherwise translate all or any
portion of any Product; (c) pledge, rent, lease, share, distribute, sell or
create derivative works of any Product; (d) use any Product on a time
sharing, service bureau, application service provider (ASP), rental or
other similar basis; (e) make copies of any Product, except as
provided for in the license grant above; (e) remove, alter or deface (or
attempt any of the foregoing) proprietary notices, labels or marks in
any Product; (f) distribute any copy of any Software to any third
party, including without limitation selling any Product in a secondhand
market; (g) use any Software other than with Products provided by
Grayshift; (h) use the Product other than at an Authorized Location;
(i) deactivate, modify or impair the functioning of any disabling code
in any Software;
(j) circumvent or disable Grayshift copyright protection mechanisms
or license management mechanisms; (k) use any Product in violation
of any applicable Law or to support any illegal activity; or (l) use any
Product to violate any rights of any third party. Grayshift expressly
reserves the right to seek all available legal and equitable remedies to
prevent any of the foregoing and to recover any lost profits, damages
or costs resulting from any of the foregoing.
5. FEES. Licensee shall pay the license fees set forth in the
relevant Purchase Order for the Software and Product. Licensee will
be responsible for payment of any applicable sales, use and other
taxes and all applicable export and import fees, customs duties and
similar charges (other than taxes based on Grayshift’s income), and
any related penalties and interest for the grant of license rights
hereunder, or the delivery of related services. Licensee will make all
required payments to Grayshift free and clear of, and without
reduction for, any withholding taxes. Any portion of any amount
payable hereunder that is not paid when due will accrue interest at
two percent (2%) per month or the maximum rate permitted by
applicable law, whichever is less, from the due date until paid.
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6. SUPPORT. Grayshift will provide support services
(including updates and upgrades) for the Software as specified in the
Order and in accordance with the support terms located at
https://grayshift.com,
7. TITLE. As between the parties, Grayshift and its licensors
retain all right, title, and interest, including, without limitation, all
intellectual property rights to the Product. Licensee understands that
Grayshift may modify or discontinue offering the Product at any time.
The Product is protected by the copyright laws of the United States
and international copyright treaties. This Agreement does not give
Licensee any rights not expressly granted herein. This Agreement
does not constitute a sale of the Product or any portion or copy of it.
All rights not granted are reserved for Grayshift.
8. LIMITATION OF LIABILITY. UNDER NO LEGAL
THEORY, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE,
TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE,
SHALL GRAYSHIFT OR ITS LICENSORS BE LIABLE FOR
ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE,
EXEMPLARY, RELIANCE OR CONSEQUENTIAL DAMAGES
INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST
PROFITS, LOSS OF GOODWILL, WORK STOPPAGE,
ACCURACY OF RESULTS, COMPUTER FAILURE OR
MALFUNCTION, OR DAMAGES RESULTING FROM USE.
GRAYSHIFT’S LIABILITY FOR DAMAGES OF ANY KIND
WHATSOEVER ARISING OUT OF THIS AGREEMENT SHALL
BE LIMITED TO THE FEES PAID BY LICENSEE FOR THE
PRODUCT.
9. LICENSEE WARRANTIES. Licensee represents,
warrants and covenants to Grayshift that (a) only Authorized Users of
Licensee who have obtained any necessary consents and approvals
pursuant to applicable laws shall be permitted to use any of the
Grayshift Products in connection with any Devices; (b) Licensee and
its Authorized Users shall only use the Products and Software in
compliance with all applicable laws; and (c) Licensee and its
Authorized Users shall only use the Products and Software in
accordance with the consents and approvals obtained pursuant to
applicable laws.
10. WARRANTY DISCLAIMER. EXCEPT AS SET FORTH
ABOVE, GRAYSHIFT PROVIDES THE PRODUCT “AS IS” AND
WITHOUT WARRANTY OF ANY KIND, AND HEREBY
DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, PERFORMANCE, ACCURACY, RELIABILITY,
QUIET ENJOYMENT, INTEGRATION, TITLE, NON-
INTERFERENCE AND NON-INFRINGEMENT. FURTHER,
GRAYSHIFT DOES NOT WARRANT, GUARANTEE, OR MAKE
ANY REPRESENTATIONS THAT THE PRODUCT OR
SOFTWARE WILL BE FREE FROM BUGS OR THAT ITS USE
WILL BE UNINTERRUPTED OR THAT THE PRODUCT,
SOFTWARE OR WRITTEN MATERIALS WILL BE CORRECT,
ACCURATE, OR RELIABLE. THIS DISCLAIMER OF
WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS
AGREEMENT. SHOULD THE
PRODUCT PROVE DEFECTIVE FOLLOWING LICENSE,
LICENSEE (AND NOT GRAYSHIFT) ASSUMES THE ENTIRE
COST OF ALL NECESSARY SERVICING OR REPAIR, EXCEPT
AS MAY OTHERWISE BE PROVIDED BY A GRAYSHIFT
RESELLER OR SUPPORT PROVIDER.
11. CONFIDENTIALITY AND NON-DISCLOSURE
OBLIGATIONS. Licensee, Licensees employees or agents who
require access in order to perform hereunder and all final users of the
Product (collectively, “Receiving Party”) shall not disclose, use, sell,
transmit, inform or make available to any entity, person or body any
of the Confidential Information, as defined below, nor shall it copy,
photograph, or otherwise reproduce any Confidential Information,
except as a necessary part of performing its obligations hereunder, and
shall take all such actions as are reasonably necessary and appropriate
to preserve and protect the Confidential Information and Grayshift’s
rights therein, at all times exercising the highest duty of care. Further,
the Receiving Party shall not attempt to use any Confidential
Information to discover, reverse compile, reverse assemble or reverse
engineer the Product, including by removal, disassembly or alteration
of any of the Product’s components, whether internal or external.
Receiving Party agrees to restrict access to Grayshift’s Confidential
Information to those employees or agents who require access in order
to perform hereunder, and, except as otherwise provided, the
Receiving Party shall not make Confidential Information available to
any other person or entity without the prior written consent of
Grayshift.
11.1. For the purposes of this Agreement, “Confidential
Information” means any proprietary, trade secret, financial, technical
and non-technical information related to Grayshift’s business and
current, future and proposed products and services and any derivatives
therefrom containing, including, referring to, or otherwise reflecting
and/or generated from such Confidential Information. Confidential
Information includes, without limitation, (i) information concerning
the methods of use, internal components, contents, features, functions
and solutions of Grayshift’s software or product offerings (including
the Product and the Software), user manuals (including the Product
User’s Manual), and the terms and conditions of this Agreement, as
updated from time to time; (ii) information related to Grayshift’s
research, development, design details and specifications, financial
information, procurement requirements, engineering and
manufacturing information, customer lists, business forecasts, sales
information and marketing plans; and (iii) any copies, photographs, or
other reproductions of the foregoing, whether or not marked as
“confidential” or “proprietary.”
11.2. Confidential Information shall not include any information
that is (i) already known to the Receiving Party at the time of the
disclosure; (ii) publicly known at the time of the disclosure or becomes
publicly known through no wrongful act or failure of the Receiving
Party; (iii) subsequently disclosed to the Receiving Party on a non-
confidential basis by a third party not having a confidential
relationship with Grayshift that rightfully acquired such information;
or (iv) communicated to a third party by the Receiving Party with
Grayshift’s express written consent.
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11.3. A disclosure of Confidential Information that is legally
compelled to be disclosed pursuant to a subpoena, summons, order or
other judicial or governmental process shall not be considered a
breach of this Agreement; provided the Receiving Party promptly
notifies Grayshift in writing, if notification is permitted by law, and
uses commercially reasonable efforts to assist Grayshift, at
Grayshift’s expense, in opposing such disclosure or obtaining a
protective order or other reliable assurance preventing or limiting
such disclosure and/or ensuring that confidential treatment will be
accorded to any Confidential Information that is disclosed. Such
disclosure does not remove the Confidential Information so disclosed
from the protection of this Agreement. No further disclosure beyond
the scope of such order is allowed.
11.4. The Receiving Party acknowledges and agrees that due to
the unique nature of Grayshift’s Confidential Information, there can
be no adequate remedy at law for any breach of its obligations under
this Section 11, that any such breach will cause irreparable and
continuing damage to Grayshift and, therefore, that upon any such
breach or any threat thereof, Grayshift shall be entitled to whatever
remedies it might have by law and equity, including injunctive relief,
a decree for specific performance, and all other relief as may be
proper (including money damages, if appropriate). The Receiving
Party further acknowledges and agrees that the covenants contained
herein are necessary for the protection of legitimate business interests
and are reasonable in scope.
12. TERM AND TERMINATION. This Agreement shall
continue until terminated as set forth herein. Notwithstanding the
foregoing, the license to any Product is only during the license term
applicable to such Product. The license term shall be determined in
the Order. Grayshift may also revoke such license and/or terminate
this Agreement immediately without refund or reimbursement if
Licensee violates any provision of this Agreement. Any termination
of this Agreement shall terminate the licenses granted hereunder. All
Confidential Information, Products, Software and/or derivatives
therefrom delivered pursuant to this Agreement shall be and remain
the property of the Grayshift, and upon expiration or termination of
this Agreement for any reason, Licensee shall destroy (or return, at
Grayshift’s election) (i) the Product; (ii) all hardware that contains
copies of the Software; (iii) all materials in the possession of
Licensee in any medium that contain, refer to, or relate to all other
written, printed, or tangible materials containing Confidential
Information; and (iv) any derivatives therefrom, and shall so certify
to Grayshift that such actions have occurred. No such material shall
be retained or used by the Receiving Party in any form or for any
reason. Except for the license and except as otherwise expressly
provided herein, the terms of this Agreement, including the
Confidentiality and Non-Disclosure obligations in Section 11 hereto,
shall survive expiration and termination. Notwithstanding any other
provision of this Agreement, the obligations of the parties as to
Confidential Information shall remain binding in perpetuity until such
information no longer qualifies as Confidential Information or until
Grayshift sends the Receiving Party written notice releasing the
Receiving Party from its obligations under Section 11 hereto,
whichever occurs first.
13. INDEMNITY. Licensee shall indemnify, defend, or at its
option settle, any third party claim or suit against Grayshift based on a
claim: (i) of any breach of this Agreement by Licensee, its affiliates,
employees, agents, successors and assigns; and (ii) relating to or
based on the activities conducted by Licensee or its Authorized
Users, using or that used the Software and Product; and Licensee
shall pay any final judgment entered against Grayshift in any such
proceeding or agreed to in settlement. Grayshift will notify Licensee
in writing of such claim or suit and give all information and
assistance reasonably requested by Licensee or such designee.
14. GOVERNMENT USE. If Licensee is part of an agency,
department, or other entity of the United States Government
(“Government”), the use, duplication, reproduction, release,
modification, disclosure or transfer of the Product or any related
documentation is restricted in accordance with the Federal
Acquisition Regulation 12.212 for civilian agencies and the Defense
Federal Acquisition Regulation Supplement 227.7202 for military
agencies. The Product and documentation is a “commercial item”,
“commercial computer software” and “commercial computer
software documentation.” The use of the Product and documentation
is further restricted in accordance with the terms of this Agreement, or
any modifications thereto.
15. EXPORT CONTROLS. Licensee shall comply with the
U.S. Foreign Corrupt Practices Act and all applicable export laws,
restrictions, and regulations of the United States or foreign agency or
authority. Licensee will not export, or allow the export or re-export, of
the Product in violation of any such laws, restrictions or regulations.
16. MISCELLANEOUS. This Agreement represents the
complete agreement concerning this license between the parties and
supersedes all prior agreements and representations. This Agreement
may be amended only by a writing executed by both parties. If any
provision of this Agreement is held to be invalid, illegal or
unenforceable in any respect, that provision shall be limited or
eliminated to the minimum extent necessary so that this Agreement
shall otherwise remain in full force and effect and enforceable. The
failure of Grayshift to act with respect to a breach of this Agreement
by Licensee or others does not constitute a waiver and shall not limit
Grayshift’s rights with respect to such breach or any subsequent
breaches. This Agreement is personal to Licensee and may not be
assigned, sublicensed, or transferred for any reason whatsoever
(including, without limitation, by operation of law, merger,
reorganization, or as a result of an acquisition or change of control
involving Licensee) without Grayshift’s consent and any action or
conduct in violation of the foregoing shall be void and without effect.
This Agreement shall be governed by and construed under the laws
of the State of Georgia, U.S.A. without regard to the conflicts of laws
provisions thereof, and without regard to the United Nations
Convention on Contracts for the International Sale of Goods. The
sole and exclusive jurisdiction and venue for actions arising under
this Agreement shall be the state and federal courts in Georgia;
Licensee hereby agrees to service of process in accordance with the
rules of such court.
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SWRS FINAL 1.7.2021
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GRAYSHIFT, LLC
Signature:
Name:
Title:
Date:
CITY OF MENIFEE
Armando G. Villa, City Manager
Attest:
Sarah A. Manwaring, City Clerk
Approved as to Form:
Jeffrey T. Melching, City Attorney
DocuSign Envelope ID: 8A9D0A8E-2B19-4521-B71B-B9FFAA319B17
12/16/2021
Mark M. Snell
Chief Financial Officer
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