2020/03/04 Satcom Direct Communications, Inc. Finance ServicesSDsatcom direct,
SATCOM DIRECT COMMUNICATIONS, INC.
Holder
CUSTOMER SERVICE AGREEMENT Contract 21R
ORMATIOIN
Agency/Organization/Company Name: City Of Menifee
Address Line 1:29844 Haun Rd
Address Line 2:
City, State, ZIP: Menifee, CA 92586
Country: USA
Fax Number:
Telephone Number: (951) 672-6777
Email Address: rflores@cityofinenifee.us
Cell Number:
BRIING 14PONOWN
Billing Contact Name: Finance Department
Billing Email Address: accountspayable@cityofinenifee.us
Billing Address, City, State, ZIP: 29844 Haun Rd, Menifee, CA 92586 Country: USA
Billing Telephone Number: (951) 672-6777
Quote Number or Product Ordered: 20200219MENIFEE
P'AYM'EN7P.
To pay by credit card please call our Accounting Department at +1321.777.3701 to provide card details'.
How would you like to pay for any recurring monthly / usage fees associated with your account?
❑ Credit Card A Monthly Invoice/Revised Purchase Order
SHIPPING INFORMATION (if same as CONTACT INFORMATION above, please leave blank)
Shipping Method/Account # (if different than PO)z:
Agency/Organization/Company: Attn:
Address Line 1:
Address Line 2:
City, State, ZIP:
Country':
Fax Number:
Cell Number:
Telephone Number:
Email Address:
'Visa, MasierCWC1, American Expt@ss, Govemmen t Purchase Gard
2All hardware orders through Satcom Direct Communications GSA schedule ship at no cost via ground shipping, CONUS
3If shipping is outside of continental US, regular shipping charges will apply
By signing below, I warrant that the information provided herein is accurate and complete. I have
read, understand and agree to comply with Satcom Direct Communications, Inc. Terms and Conditions,
CLICK HERE to review. I am authorized to sign this agreement on behalf of the customer, or I will be
personally responsible for all charges hereunder.
Signature: Date: / 4r
Name (Printed): ARMANDO G. VILLA
CI I y MANAGER
CITY OF MENIFEE
Satcom Direct, Inc 1 1050 Satcom Lane, Melbourne, FL 32940 1 +1 321.777.3000 1 www.satcomdirect.com 1 11/15
SDcommunications
February 19, 2020
Attn: Ruben Flores
City of Menifee
rflores@cityofinenifee.us
SUBJECT: GSA Quote for Iridium Battery & Airtime
REFERENCE: 20200219MENIFEE
COMPANY: Satcom Direct Communications, Incorporated (SDC)
ADDRESS: 1050 Satcom Lane, Melbourne FL 32940
POC: Nicholas Varcoe
CONTACT TELEPHONE: 321.777.0771
EMAIL: mo_bil_eop5@satcomdirect.com
FACSIMILE: 321.777,3702
DUNS: 141315924
GSA : GS-35F-022IR
REMIT ADDRESS: Satcom Direct Communications, Inc., P.O. Box 75038 Baltimore, MD 21275.5038
PROMPT PAYMENT DISCOUNT: 1%/20 Net 30 Days
Satcom Direct Communications, Inc. is pleased to offer the following quotation
Service
Iridium Monthly Service — Includes 10 minutes Voice/Data per Month
Total Airtime Usage Allotment
Shipping of SIM Card
Activation
Global One Number'" (321 area code)
Open Market Iridium 9575 Battery
Total
Per Unit Units Total
$49.25 2 $98.50/mo
To be billed monthly
1 I Included
$54.90 2 $109.80
$5.00 2 $10.00/mo
$85.00 1 $85.00
$194.80 + $108.50/mo + usage
overages
By signing below, I warrant that the information provided herein is accurate and complete. I have read, understand,
and agree to comply with Satcom Direct Communications, Inc. Terms and Conditions found here and through their
GSA contract, GS-35F-0221R. I am authorized to sign this agreement on behalf of my Agency/Organization/Customer
who will be fully responsible for all charges (yearly/monthly/one time) hereunder.
Signature: .�`� i Date: ✓ 20
i
Name (Printed):
ARMANDO G. VILLA
CITY MANAGER
CITY OF MENIFEE
SDcommunications
V
GSA Monthly Service Plan Rates'
Basic Monthly Plan
Per Month
Monthly Service' - Includes 10 minutes of Voice and data'
$49.25
SMS Text Message Service (per 160 character message)
$0.45
Mid Usage Monthly Plan
Per Month
Monthly Service - Includes 75 minutes of Voice and data'
$80.25
SMS Text Message Service (per 160 character message)
$0.09
"Monthlyce2 - Includes 150 minutes of Voice and data'-
$95.65
SMS Text Message Service (per 160 character message)
Unlimited
GSA Monthly Short Burst Data Plan Rates'
Short Burst Data Standard Plan
Per Month
Standard PIan2 - No Allowance
$19.75
First 30 Bytes used in plan
$0.04
Short Burst Data 12 Plan
Per Month
SBD 12 Plan - Includes 12,000 Bytes
$22.65
First 30 Bytes after 12,000 Bytes
$0.04
Short Burst Data 17 Plan
Per Month
SBD 17 PIan2 -Includes 17,000 Bytes
$25.55
First 30 Bytes after 17,000 Bytes
$0.04
Short Burst Data 30 Plan
Per Month
SBD 30 Plan' - Includes 30,000 Bytes
$36.25
First 30 Bytes after 30,000 Bytes
$0.04
111111rS Burst Data Charges
Each
Fee per Byte after 30 Bytes
$0.00141
GSA Prepaid Plan Rates"
Iridium Prepaid Airtime
Price
75 prepaid minutes: valid for 1 month
$135.00
150 prepaid minutes: valid for 2 months
$255.00
200 prepaid minutes: valid for 4 months
$505.00
600 prepaid minutes: valid for 1 year
$740.00
1200 prepaid minutes: valid for 2 years
$1,285.00
3000 prepaid minutes: valid for 2 years
$2,825.00
5000 prepaid minutes: valid for 2 years
$3,980.00
Add 30 Days to your plan
$65.00
GSA Iridium Service Charges
Activation and Global One Number"` Service
Per Month
Activation (One Time)
Reactivation Fee
U.S Based Global One Number'" (Monthly)
$54.90
$220.00
$8.00
International Based Global One NumberT" (Monthly)
$16.00
e Bi_ n$ Rates
Per Minute
Iridium — PSTN (Iridium to Fixed/Cellular)
$1.40
$1.40
PSTN — Iridium (Fixed/Cellular to Iridium)
Iridium — Iridium
$0.94
Iridium — Iridium Unlimited Callin (Per Month)'
$34.00
Iridium — non -Iridium sat phones (other MSS Carriers)
$9.50
Iridium Direct Internet Data Call
$1.40
Iridium RUDICS Call
$0.83
Voice Mail
Unlimited
SDcommunications
Value Added Benefits
• fro Monthly Contracts — Cancel any time without penalty
• Information at your fingertipsl - Access your phones account information anytime online via
Satcom SimpleO
• Satcom Directs Patented 10-di it dialing system — Satcom Direct's Global One Number" is an
exclusive service for simple one-step dialing, giving each phone its own 10-digit phone number
with an area code of your choosing! International numbers are also available!
• Short Messaging Service [SMS] - Exchange text messages via email, cell phones, and other
Iridium handhelds
• Free 24/7 Technical Support - Dial 7777, Green key to reach Satcom Direct Communications®,
a Tier One Service Provider for Iridium
Satcom Direct Communications, Inc. provides organizations around the globe with easy and reliable
satellite communications services via Iridium and Inmarsat networks. The Fortune 500 has selected us
as a partner for our customized solutions, technical expertise, and unparalleled customer support. Our
distinctive methodologies, processes, and professional resources focus on improving performance,
increasing profitability, and reducing operational costs of satellite communications service and
equipment. We offer 24/7 customer service to support questions, assist with troubleshooting and
provide our customers with a total solution service. Please visit our websites, www.satcoindirect.com
and www.satcomstore.com for up to date information regarding our new technologies and
equipment.
This quote is valid for 90 days. Please call with any questions.
Sincerely,
Nick Varcoe
Land & Mobile Operations
Satcom Direct Communications, Inc.
'Due to the sensitive nature of Government satellite use all monthly contracts will move to "month to month" invoicing at the end of their
contract which will include monthly service and all calling charges unless Satcom Direct Communications is contacted to terminate service
or a new contract is received. Please note that reactivation requires a $220 fee PER DEVICE.
'All government purchase orders for monthly service must include a separate funding line to cover all use above the included minutes per plan
during the life of the contract.
'included minutes per month do not include calls to other MSS (other Satellite) carriers. After included minutes are used you will be billed at the
airtime rates listed above.
'All calls to other MSS Carriers while using Iridium Prepaid cards will see a deduction of 9 minutes for each minute used. Prepaid plans will not
be useable once minutes have been completely depleted or expired. You must contact Satcom Direct Communications to refresh your prepaid
account before the card expiration date to avoid loss of minutes. All Prepaid services are non-refundable.
'For use with handheld Iridium Phones only. Does not include the Iridium GO! or Iridium L-Band Transceiver based equipment