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2020/07/01 Helixstorm, Inc. IT Support Services, Amendment No. 2DocuSign Envelope ID: C21860BC-3C88-4ED4-A314-68CE1217BCFB AMENDMENT NO. 2 TO AGREEMENT BETWEEN HELIXSTORM INC. AND THE CITY OF MENIFEE FOR CITY OF MENIFEE: PROFESSIONAL IT SUPPORT SERVICES This is Amendment No. 2 to that certain AGREEMENT for Professional Services Agreement ("Agreement") made on June 7, 2017 by and between the City of Menifee ("City") and HELIXSTORM INC. ("Consultant") for CITY OF MENIFEE: PROFESSIONAL IT SUPPORT SERVICES which Amendment is made and entered into on O , 2020 to increase the scope of work and compensation amount as indicated below: 1. Section 1.1, "Term of Services" is amended to read as follows: 1_1 Term of Services. The term of this Agreement shall begin on the July 1 1, 2017 and shall end on June 30, 2021 unless the term of the Agreement is otherwise terminated or extended as provided for in Section 8. The time provided to Consultant to complete the services required by this Agreement shall not affect the City's right to terminate the Agreement, as provided for in Section 8. 2. Section 2, "Compensation" is amended to read as follows, increasing the contract amount by: $460,675.00 (FOUR HUNDRED SIXTY THOUSAND SIX HUNDRED SEVENTY FIVE DOLLARS AND ZERO CENTS) Section 2. City hereby agrees to pay Consultant a sum not to exceed $1,196,101.00 (ONE MILLION ONE HUNDRED NINETY SIX THOUSAND ONE HUNDRED ONE DOLLARS AND ZERO CENTS) notwithstanding any contrary indications that may be contained in Consultant's proposal, for services to be performed and reimbursable costs incurred under this Agreement. In the event of a conflict between this Agreement and Exhibit A, regarding the amount of compensation, this Agreement shall prevail. City shall pay Consultant for services rendered pursuant to this Agreement at the time and in the manner set forth herein. The payments specified below shall be the only payments from City to Consultant for services rendered pursuant to this Agreement. Consultant shall submit all invoices to City in the manner specified herein. Except as specifically authorized in advance by City, Consultant shall not bill City for duplicate services performed by more than one person. Section 3. Exhibit A, Scope of Services is supplemented to include Amendment No. 2 - Exhibit A: 20/21 Rate Sheet, which is attached as Exhibit A hereto. "Amendment No. 2 - Exhibit A: 20/21 Rate Sheet" is not intended to replace the original Exhibit A to the agreement, but instead to update the park and/or landscape sites and areas maintained and compensation amount listed in the original Exhibit A to the Agreement. Section 4. All other terms and conditions of the Agreement remain in full force and effect. DocuSign Envelope ID: C21860BC-3C88-4ED4-A314-68CE1217BCFB CITY OF MENIFEE 1 Armando G. Vil , City Manager Attest: Approved as to Form: ey Melching, ity ttorney Professional Services Amendment No. 2 with HELIXSTORM INC. HELIXSTORM INC. DoeuSlgned by: a Aaron Schneider, Principal OocuSiyned by: - I %�.. Eric Henry, Co -Founder CTO DocuSign Envelope ID: C21860BC-3C88-4ED4-A314-68CE1217BCFB Amendment No. 2 - Exhibit A: 20/21 Rate Sheet Services shall include, but not be limited to: - User Support Services - Remote Access/User Support Services - Monthly Back Up Services - As Needed Special Projects Services shall be rendered as needed, and at the rates established within the following page(s). As Needed Special Projects will require written approval of specific task order/proposals by City of Menifee IT staff before proceeding, with specific project hours, detail, timeline, and costs. Professional Services Amendment No. 2 with HELIXSTORM INC. DocuSign Envelope ID: C21860BC-3C88-4ED4-A314-68CE12178CFB HELIISTORM City of Menifee Rate Sheet 2020-2021 Monthly Agreement Products and Costs Monthly Managed Users Full Time $135.00 per User Monthly Managed Users Part Time $67.50 per User Streamline IT Portal Account beyond two (2) Users $30.00 each additional Monthly Service Support for Installed Access Points Qty (23) $10.00 each Office 365 Business Premium Licenses per user Qty (230) at $12.50 each Managed Multi -Factor Authentication licenses per user Qty (94) at $5.00 each Secure Remote Desktop Access License per user Qty (80) at $5.00 each Monthly Backup Rates $99.00 per VM- includes 1TB in storage per VM $40.00 per TB after the 1TB threshold is met Hourly Rates for Additional Services Help Desk Services for Moves/Adds/Changes (MAC) $125.00 per hour IT Projects and Consulting Rates $175.00 per hour B.I. & SharePoint Consulting Rates $200.00 per hour Professional Services Amendment No. 2 with HELIXSTORM INC.