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2019/04/01 Merchants Building Maintenance, LLC Facilities Janitorial services CITY OF MENIFEE CONTRACTOR AGREEMENT CITY FACILITIES JANITORIAL SERVICES (APRIL 1,2019 THRU JUNE 30,2019) THIS CONTRACTOR AGREEMENT ("Agreement") is made and effective this day of April , 2019 ("Effective Date") by and between the CITY OF MENIFEE, a California municipal corporation, ("City") and MERCHANTS BUILDING MAINTENANCE, LLC, a Limited Liability Company (LLC) ("Contractor"). City and Contractor may sometimes herein be referred to individually as a "Party" and collectively as the "Parties." SERVICES. Subject to the terms and conditions set forth in this Agreement, Contractor shall provide to City the services described in the Scope of Services, attached hereto as Exhibit A and incorporated herein by this reference (the "Services"). Contractor will perform subsequent task orders as requested by the Contract Administrator (as defined below), in accordance with the Scope of Services. In the event of a conflict in or inconsistency between the terms of this Agreement and Exhibit A, this Agreement shall prevail. 1.1 Term of Services. The term of this Agreement shall begin on April 1, 2019 and shall end on June 30,2019 unless the term of this Agreement is otherwise terminated or extended as provided for in Section 8. The time provided to Contractor to complete the Services required by this Agreement shall not affect City's right to terminate this Agreement, as provided for in Section 8. 1.2 Standard of Performance. Contractor represents and warrants that Contractor is a provider of first class work and services and Contractor is experienced in performing the Services contemplated herein and, in light of such status and experience, Contractor shall perform the Services required pursuant to this Agreement in the manner and according to the standards observed by a competent practitioner of the profession in which Contractor is engaged in the geographical area in which Contractor practices its profession and to the sole satisfaction of the Contract Administrator. 1.3 Assignment of Personnel. Contractor shall assign only competent personnel to perform the Services pursuant to Agreement. In the event that City, in its sole discretion, at any time during the term of this Agreement, desires the reassignment of any such persons, Contractor shall, immediately upon receiving notice from City of such desire of City, reassign such person or persons. 1.4 Time. Contractor shall devote such time to the performance of the Services pursuant to this Agreement as may be reasonably necessary to satisfy Contractor's obligations - hereunder. 2859/031858-0001 12775493.1 a09/18/18 1.5 Authorization to Perform Services. Contractor is not authorized to perform any of the Services or incur any costs whatsoever under the terms of this Agreement until receipt of authorization from the Contract Administrator. COMPENSATION. City hereby agrees to pay Contractor a sum not to exceed SIXTEEN THOUSAND SIX HUNDRED THIRTY EIGHT DOLLARS AND THIRTY ONE CENTS DOLLARS ($16,638.31) notwithstanding any contrary indications that may be contained in Contractor's proposal, for the Services to be performed and reimbursable costs incurred under this Agreement. In the event of a conflict between this Agreement and Exhibit A,regarding the amount of compensation,this Agreement shall prevail. City shall pay Contractor for the Services rendered pursuant to this Agreement at the time and in the manner set forth herein. The payments specified below shall be the only payments from City to Contractor for the Services rendered pursuant to this Agreement. Contractor shall submit all invoices to City in the manner specified herein. Except as specifically authorized in advance by City, Contractor shall not bill City for duplicate services performed by more than one person. 1.6 Invoices. Contractor shall submit invoices monthly during the term of this Agreement, based on the cost for the Services performed and reimbursable costs incurred prior to the invoice date. Invoices shall contain the following information: a. Serial identifications of progress bills; i.e., Progress Bill No. 1 for the first invoice, etc.; b. The beginning and ending dates of the billing period; C. A "Task Summary" containing the original contract amount,the amount of prior billings,the total due this period,the balance available under this Agreement, and the percentage of completion; d. At City's option, for each item in each task, a copy of the applicable time entries or time sheets shall be submitted showing the name of the person performing the Services, the hours spent by each person, a brief description of the Services, and each reimbursable expense; C. The total number of hours of work performed under this Agreement by Contractor and each employee, agent, and subcontractor of Contractor performing the Services hereunder necessary to complete the Services described in Exhibit A; f. Receipts for expenses to be reimbursed; g. The Contractor Representative's signature Invoices shall be submitted to: City of Menifee Attn: Accounts Payable 2859/031858-0001 12775493.1 a09/18/18 -2- 29714 Haun Road Menifee, CA 92586 1.7 Monthly Payment. City shall make monthly payments, based on invoices received, for the Services satisfactorily performed, and for authorized reimbursable costs incurred. City shall have thirty(30)days from the receipt of an invoice that complies with all of the requirements above to pay Contractor. 1.8 Final Payment. City shall pay the last five percent(5%) of the total amount due pursuant to this Agreement within sixty(60) days after completion of the Services and submittal to City of a final invoice, if all of the Services required have been satisfactorily performed. 1.9 Total Payment. City shall not pay any additional sum for any expense or cost whatsoever incurred by Contractor in rendering the Services pursuant to this Agreement. City shall make no payment for any extra, further, or additional service pursuant to this Agreement. In no event shall Contractor submit any invoice for an amount in excess of the maximum amount of compensation provided above either for a task or for the entirety of the Services performed pursuant to this Agreement,unless this Agreement is modified in writing prior to the submission of such an invoice. 1.10 Hourly Fees. Fees for the Services performed by Contractor on an hourly basis shall not exceed the amounts shown on the fee schedule included with Exhibit A. 1.11 Reimbursable Expenses. Reimbursable expenses are included within the maximum amount of this Agreement. 1.12 I'aylnent o rraxes. Contractor is solely responsible for the payment of employment taxes incurred under this Agreement and any federal or state taxes. 1.13 Paymentpon Termination. In the event that City or Contractor terminates this Agreement pursuant to Section 8, City shall compensate Contractor for all outstanding costs and reimbursable expenses incurred for Services satisfactorily completed and for reimbursable expenses as of the date of written notice of termination. Contractor shall maintain adequate logs and timesheets in order to verify costs and reimbursable expenses incurred to that date. FACILITIES AND EQUIPMENT. Except as otherwise provided, Contractor shall, at its sole cost and expense, provide all facilities and equipment necessary to perform the services required by this Agreement. In no event shall City be required to furnish any facility that may involve incurring any direct expense, including but not limited to computer, long-distance telephone or other communication charges, vehicles, and reproduction facilities. INSURANCE REQUIREMENTS. Before beginning any work under this Agreement, Contractor, at its own cost and expense, shall procure the types and amounts of insurance checked below and provide Certificates of 2859/031858-0001 12775493.1 a09/18/18 -3- Insurance, indicating that Contractor has obtained or currently maintains insurance that meets the requirements of this section and which is satisfactory, in all respects, to City. Contractor shall maintain the insurance policies required by this section throughout the term of this Agreement. The cost of such insurance shall be included in Contractor's compensation. Contractor shall not allow any subcontractor, consultant, or other agent to commence work on any subcontract until Contractor has obtained all insurance required herein for the subcontractor(s) and provided evidence thereof to City. Verification of the required insurance shall be submitted and made part of this Agreement prior to execution. Contractor acknowledges the insurance policy must cover inter-insured suits between City and other Insureds. 1.14 _Workers' Compensation. Contractor shall, at its sole cost and expense, maintain Statutory Workers' Compensation Insurance and Employer's Liability Insurance for any and all persons employed directly or indirectly by Contractor pursuant to the provisions of the California Labor Code. Statutory Workers' Compensation Insurance and Employer's Liability Insurance shall be provided with limits of not less than ONE MILLION DOLLARS ($1,000,000.00) per accident,ONE MILLION DOLLARS ($1,000,000.00)disease per employee,and ONE MILLION DOLLARS ($1,000,000.00) disease per policy. In the alternative, Contractor may rely on a self- insurance program to meet those requirements, but only if the program of self-insurance complies fully with the provisions of the California Labor Code. Determination of whether a self-insurance program meets the standards of the California Labor Code shall be solely in the discretion of the Contract Administrator. The insurer, if insurance is provided, or Contractor, if a program of self- insurance is provided, shall waive all rights of subrogation against City and its officers, officials, employees, and authorized volunteers for loss arising from the Services performed under this Agreement. 1.15 Commercial General and Automobile Liabilitv Insurance. a. Commercial General Liability. Contractor, at its own cost and expense, shall maintain commercial general liability insurance for the term of this Agreement on an "occurrence" basis, including products and completed operations,property damage, bodily injury and personal & advertising injury with limits no less than TWO MILLION DOLLARS ($2,000,000.00)per occurrence. If a general aggregate limit is used,either the general aggregate limit shall apply separately to the Services to be performed under this Agreement or the general aggregate limit shall be at least twice the required occurrence limit. Such coverage shall include but shall not be limited to, protection against claims arising from bodily and personal injury, including death resulting therefrom, and damage to property resulting from the Services contemplated under this Agreement. b. Automobile Liability. Contractor, at its own cost and expense, shall maintain automobile liability insurance for the term of this Agreement covering any auto (Code 1), or if Contractor has no owned autos, hired(Code 8), and non-owned autos (Code 9),with limit no less than ONE MILLION DOLLARS ($1,000,000.00) per occurrence, combined single limit coverage,for risks associated with the Services contemplated by this Agreement,TWO MILLION DOLLARS ($2,000,000.00) general aggregate, and TWO MILLION DOLLARS ($2,000,000.00) products/completed operations aggregate. If an Automobile Liability Insurance form or other form with a general aggregate limit is used, either the general aggregate limit shall apply separately to the Services to be performed under this Agreement or the general aggregate limit shall be at least 2859/031858-0001 12775493.1 a09/18/18 -4- twice the required occurrence limit. Such coverage shall include but shall not be limited to, protection against claims arising from bodily and personal injury, including death resulting therefrom, and damage to property resulting from the Services contemplated under this Agreement, including the use of hired, owned, and non-owned automobiles. C. M iii iizi Lim scope of covers e. Commercial general coverage shall be at least as broad as Insurance Services Office Commercial General Liability occurrence form CG 0001. Automobile coverage shall be at least as broad as Insurance Services Office Automobile Liability form CA 0001 Code 2, 8, and 9. No endorsement shall be attached limiting the coverage. d. Additional re guirements. Each of the following shall be included in the insurance coverage or added as a certified endorsement to the policy: a. The insurance shall cover on an occurrence or an accident basis,and not on a claims-made basis. b. Any failure of Contractor to comply with reporting provisions of the policy shall not affect coverage provided to City and its officers,employees,agents, and volunteers. 1.16 DOES NOT APPLY TO CITY FACILITIES JANITORIAL SERVICES (APRIL 1, 2019 THRU JUNE 30, 2019) 1.17 All Policies Re uimments. a. Acceptability of insurers. All insurance required by this Section is to be placed with insurers with a Bests' rating of no less than A:VII and admitted in California. b. Verification of coverage. Prior to beginning the Services under this Agreement, Contractor shall furnish City with Certificates of Insurance, additional insured endorsement or policy language granting additional insured status complete certified copies of all policies, including complete certified copies of all endorsements. All copies of policies and certified endorsements shall show the signature of a person authorized by that insurer to bind (CITY FACILITIES JANITORIAL SERVICES (APRIL 1, 2019 THRU JUNE 30, 2019). The name and address for Additional Insured endorsements, Certificates of Insurance and Notice of Cancellation is: City of Menifee, 29714 Haun Road, Menifee, CA 92586. City must be endorsed as an additional insured for liability arising out of ongoing and completed operations by or on behalf of Contractor.. C. Notice of Reduction in or Cancellation of Coverage. Contractor shall provide written notice to City within ten(10) working days if: (1) any of the required insurance policies is terminated;(2)the limits of any of the required polices are reduced;or(3)the deductible or self insured retention is increased. d. Additional insured rims insurance. City and its officers, employees, agents, and authorized volunteers shall be covered as additional insureds with respect to each of the following: liability arising out of the Services performed by or on behalf of Contractor, including the insured's general supervision of Contractor; products and completed operations of 2859/031858-0001 12775493.1 a09/18/18 -5- Contractor, as applicable; premises owned, occupied, or used by Contractor; and automobiles owned, leased, or used by Contractor in the course of providing the Services pursuant to this Agreement. The coverage shall contain no special limitations on the scope of protection afforded to City or its officers,employees,agents,or authorized volunteers. The insurance provided to City as an additional insured must apply on a primary and non-contributory basis with respect to any insurance or self-insurance program maintained by City. Additional insured status shall continue for one (1) year after the expiration or termination of this Agreement or completion of the Services. A certified endorsement must be attached to all policies stating that coverage is primary insurance with respect to City and its officers, officials, employees, and volunteers, and that no insurance or self-insurance maintained by City shall be called upon to contribute to a loss under the coverage. e. Deductibles and Self-insured Retentions. Contractor shall obtain the written approval of City for the self-insured retentions and deductibles before beginning any of the Services. During the term of this Agreement, only upon the prior express written authorization of the Contract Administrator, Contractor may increase such deductibles or self- insured retentions with respect to City, its officers, employees, agents, and volunteers. The Contract Administrator may condition approval of an increase in deductible or self-insured retention levels with a requirement that Contractor procure a bond guaranteeing payment of losses and related investigations, claim administration, and defense expenses that is satisfactory in all respects to each of them. f. Subcontractors. Contractor shall include all subcontractors as insureds under its policies or shall furnish separate certificates and certified endorsements for each subcontractor. All coverages for subcontractors shall be subject to all of the requirements stated herein. g. Variation. The Contract Administrator may,but is not required to, approve in writing a variation in the foregoing insurance requirements, upon a determination that the coverage, scope, limits, and forms of such insurance are either not commercially available, or that City's interests are otherwise fully protected. 1.18 Remedies. In addition to any other remedies at law or equity City may have if Contractor fails to provide or maintain any insurance policies or policy endorsements to the extent and within the time herein required, City may, at its sole option, exercise any of the following remedies,which are alternatives to other remedies City may have and are not the exclusive remedy for Contractor's breach: a. Obtain such insurance and deduct and retain the amount of the premiums for such insurance from any sums due under this Agreement; b. Order Contractor to stop work under this Agreement or withhold any payment that becomes due to Contractor hereunder, or both stop work and withhold any payment, until Contractor demonstrates compliance with the requirements hereof; and/or 2859/031858-0001 12775493.1 a09/18/18 -6- C. Terminate this Agreement. INDEMNIFICATION. To the fullest extent permitted by law, Contractor shall indemnify, protect, defend (with counsel selected by City), and hold harmless City, and any and all of its officers, employees, officials, volunteers, and agents from and against any and all claims, losses, costs, damages, expenses, liabilities, liens,actions,causes of action(whether in tort, contract, under statute, at law, in equity, or otherwise) charges, awards, assessments, fines, or penalties of any kind (including reasonable consultant and expert fees and expenses of investigation, costs of whatever kind and nature and, if Contractor fails to provide a defense for City, the legal costs of counsel retained by City) and any judgment, where the same arise out of, are a consequence of, or are in any way attributable to, in whole or in part, the performance of this Agreement by Contractor or by any individual or entity for which Contractor is legally liable, including but not limited to officers, agents, employees or subcontractors of Contractor. The provisions of this Section 5 do not apply to claims occurring as a result of City's sole or active negligence. The provisions of this Section 5 shall not release City from liability arising from gross negligence or willful acts or omissions of City or any and all of its officers, officials, employees, and agents acting in an official capacity. STATUS OF CONTRACTOR. 1.19 Independent Contractor. At all times during the term of this Agreement, Contractor shall be an independent contractor and shall not be an employee of City. City shall have the right to control Contractor only insofar as the results of the Services rendered pursuant to this Agreement and assignment of personnel pursuant to Subparagraph 1.3;however,otherwise City shall not have the right to control the means by which Contractor accomplishes the Services rendered pursuant to this Agreement. The personnel performing the Services under this Agreement on behalf of Contractor shall at all times be under Contractor's exclusive direction and control. Contractor shall not at any time or in any manner represent that it or any of its officers, employees, or agents is in any manner officers, officials, employees, or agents of City. Contractor shall not incur or have the power to incur any debt, obligation, or liability whatever against City, or bind City in any manner. Except for the fees paid to Contractor as provided in this Agreement, City shall not pay salaries, wages, or other compensation to Contractor for performing the Services hereunder for City. City shall not be liable for compensation or indemnification to Contractor for injury or sickness arising out of performing the Services hereunder. Notwithstanding any other City, state, or federal policy, rule, regulation, law, or ordinance to the contrary, Contractor and any of its employees, agents, and subcontractors providing services under this Agreement shall not qualify for or become entitled to any compensation, benefit, or any incident of employment by City, including but not limited to eligibility to enroll in the California Public Employees Retirement System ("PERS") as an employee of City and entitlement to any contribution to be paid by City for employer contributions and/or employee contributions for PERS benefits. LEGAL REQUIREMENTS. 1.20 Governing Law. The laws of the State of California shall govern this Agreement. 2859/031858-0001 12775493.1 a09/18/18 -7- 1.21 Compliance with Ap 1p icable Laws. Contractor and any subcontractor shall comply with all applicable local, state, and federal laws and regulations applicable to the performance of the work hereunder. Contractor shall not hire or employ any person to perform work within City or allow any person to perform the Services required under this Agreement unless such person is properly documented and legally entitled to be employed within the United States. Any and all work subject to prevailing wages, as determined by the Director of Industrial Relations of the State of California, will be the minimum paid to all laborers, including Contractor's employee and subcontractors. It is understood that it is the responsibility of Contractor to determine the correct scale. The State Prevailing Wage Rates may be obtained from the California Department of Industrial Relations ("DIR")pursuant to California Public Utilities Code, Sections 465, 466, and 467 by calling 415-703-4774. Appropriate records demonstrating compliance with such requirement shall be maintained in a safe and secure location at all times, and readily available at City's request. Contractor shall indemnify, defend, and hold City and its elected and appointed boards, members, officials, officers, agents, representatives, employees, and volunteers harmless from and against any liability, loss, damage, cost or expenses (including but not limited to reasonable attorneys' fees, expert witness fees, court costs, and costs incurred related to any inquiries or proceedings) arising from or related to (i)the noncompliance by Contractor or any party performing the Services of any applicable local, state, and/or federal law, including, without limitation, any applicable federal and/or state labor laws (including, without limitation, the requirement to pay state prevailing wages and hire apprentices); (ii)the implementation of Section 1781 of the Labor Code, as the same may be amended from time to time, or any other similar law; and/or (iii) failure by Contractor or any party performing the Services to provide any required disclosure or identification as required by Labor Code Section 1781, as the same may be amended from time to time, or any other similar law. It is agreed by the Parties that, in connection with performance of the Services, including, without limitation, any and all public works (as defined by applicable law), Contractor shall bear all risks of payment or non-payment of prevailing wages under California law and/or the implementation of Labor Code Section 1781, as the same may be amended from time to time, and/or any other similar law. Contractor acknowledges and agrees that it shall be independently responsible for reviewing the applicable laws and regulations and effectuating compliance with such laws. Contractor shall require the same of all subcontractors. 1.22 Licenses and Permits. Contractor represents and warrants to City that Contractor and its employees, agents, and any subcontractors have all licenses, permits, qualifications, and approvals of whatsoever nature that are legally required to practice their respective professions. Contractor represents and warrants to City that Contractor and its employees, agents, and subcontractors shall, at their sole cost and expense, keep in effect at all times during the term of this Agreement any licenses, permits, and approvals that are legally required to practice their respective professions. In addition to the foregoing,Contractor and any subcontractors shall obtain and maintain during the term of this Agreement valid Business Licenses from City. TERMINATION AND MODIFICATION. 1.23 Termination. City may cancel this Agreement at any time and without cause upon written notification to Contractor. 1.24 Termination by Contractor. Contractor may cancel this Agreement upon 30 days' written notice to City. 2859/031858-0001 12775493.1 a09/18/18 -8- 1.25 Consequences of Termination. In the event of termination, Contractor shall be entitled to compensation for the Services performed up to the date of termination; City, however, may condition payment of such compensation upon Contractor delivering to City any or all documents, photographs, computer software, video and audio tapes, and other materials provided to Contractor or prepared by or for Contractor or City in connection with this Agreement. 1.26 Extension. City may, in its sole and exclusive discretion, extend the end date of this Agreement beyond that provided for in Subsection 1.1. Any such extension shall require a written amendment to this Agreement, as provided for herein. Contractor understands and agrees that, if City grants such an extension, City shall have no obligation to provide Contractor with compensation beyond the maximum amount provided for in this Agreement. Similarly, unless authorized by the Contract Administrator, City shall have no obligation to reimburse Contractor for any otherwise reimbursable expenses incurred during the extension period. 1.27 Amendments. The Parties may amend this Agreement only by a writing signed by all the Parties. 1.28 Assignment and Subcontracting. City and Contractor recognize and agree that this Agreement contemplates personal performance by Contractor and is based upon a determination of Contractor's unique personal competence, experience, and specialized personal knowledge. Moreover, a substantial inducement to City for entering into this Agreement was and is the professional reputation and competence of Contractor. Contractor may not assign this Agreement or any interest therein without the prior written approval of the Contract Administrator. Contractor shall not subcontract any portion of the performance contemplated and provided for herein, other than to the subcontractors noted in Contractor's proposal, without prior written approval of the Contract Administrator. In the event that key personnel leave Contractor's employ, Contractor shall notify City immediately. 1.29 Survival. All obligations arising prior to the expiration or termination of this Agreement and all provisions of this Agreement allocating liability between City and Contractor shall survive the expiration or termination of this Agreement. 1.30 Options upon Breach by Contractor. If Contractor materially breaches any of the terms of this Agreement, City's remedies shall include, but not be limited to, any or all of the following: a. Immediately terminate this Agreement; b. Retain the plans, specifications, drawings, reports, design documents, and any other work product prepared by Contractor pursuant to this Agreement; C. Retain a different Contractor to complete the Services described in Exhibit A; and/or d. Charge Contractor the difference between the cost to complete the Services described in Exhibit A that is unfinished at the time of breach and the amount that City would have paid Contractor pursuant to Section 2 if Contractor had completed the Services. 2859/031858-0001 12775493.1 a09/18/18 -9- KEEPING AND STATUS OF RECORDS. 1.31 Records Created as Part of Contractor's Performance. All reports, data, maps, models, charts, studies, surveys,photographs, memoranda, plans, studies, specifications, records, files, or any other documents or materials, in electronic or any other form that Contractor prepares or obtains pursuant to this Agreement and that relate to the matters covered hereunder shall be the property of City. Contractor hereby agrees to deliver those documents to City upon the expiration or termination of this Agreement. It is understood and agreed that the documents and other materials, including but not limited to those described above,prepared pursuant to this Agreement are prepared specifically for City and are not necessarily suitable for any future or other use. Any use of such documents for other projects by City shall be without liability to Contractor. City and Contractor agree that,until final approval by City, all data,plans, specifications,reports, and other documents are confidential and will not be released to third parties without prior written consent of both Parties unless required by law. 1.32 DOES NOT APPLY TO STREET SWEEPING. 1.33 Contractor's Books and Records. Contractor shall maintain any and all ledgers, books of account, invoices,vouchers, canceled checks,and other records or documents evidencing or relating to charges for the Services or expenditures and disbursements charged to City under this Agreement for a minimum of three (3) years, or for any longer period required by law, from the date of final payment to Contractor under this Agreement. All such records shall be maintained in accordance with generally accepted accounting principles and shall be clearly identified and readily accessible. 1.34 Inspection and Audit of Records. Any records or documents that Section 9.3 of this Agreement requires Contractor to maintain shall be made available for inspection, audit, and/or copying at any time during regular business hours, upon oral or written request of City. Under California Government Code Section 8546.7, if the amount of public funds expended under this Agreement exceeds TEN THOUSAND DOLLARS ($10,000.00), this Agreement shall be subject to the examination and audit of the State Auditor, at the request of City or as part of any audit of City, for a period of three (3) years after final payment under this Agreement. MISCELLANEOUS PROVISIONS. 1.35 Attorneys' Fees. If either Party to this Agreement brings any action, including an action for declaratory relief,to enforce or interpret the provision of this Agreement,the prevailing Party shall be entitled to reasonable attorneys' fees and expenses including costs, in addition to any other relief to which that Party may be entitled; provided, however, that the attorneys' fees awarded pursuant to this Section shall not exceed the hourly rate paid by City for legal services multiplied by the reasonable number of hours spent by the prevailing Party in the conduct of the litigation. The court may set such fees in the same action or in a separate action brought for that purpose. 1.36 Applicable Law, Venue. The internal laws of the State of California shall govern the interpretation and enforcement of this Agreement. In the event that either Party brings any 2 8 5 9/03 1 85 8-000 1 12775493.1 a09/18/18 -10- action against the other under this Agreement, the Parties agree that trial of such action shall be vested exclusively in Riverside County. 1.37 Severability. If any provision of this Agreement is held invalid, the remainder of this Agreement shall not be affected thereby and all other parts of this Agreement shall nevertheless be in full force and effect. 1.38 Section Headings and Subheadings. The section headings and subheadings contained in this Agreement are included for convenience only and shall not limit or otherwise affect the terms of this Agreement. 1.39 No Implied Waiver of Breach. The waiver of any breach of a specific provision of this Agreement does not constitute a waiver of any other breach of that term or any other term of this Agreement. 1.40 Successors and Assigns. The provisions of this Agreement shall inure to the benefit of and shall apply to and bind the successors and assigns of the Parties. 1.41 Contractor Representative. All matters under this Agreement shall be handled for Contractor by Angel Meza, Regional Vice President ("Contractor's Representative"). The Contractor's Representative shall have full authority to represent and act on behalf of Contractor for all purposes under this Agreement. The Contractor's Representative shall supervise and direct the Services, using his best skill and attention, and shall be responsible for all means, methods, techniques, sequences, and procedures and for the satisfactory coordination of all portions of the Services under this Agreement. 1.42 Cif Contract,Administration. This Agreement shall be administered by a City employee,Allen Yuri,Fleet&Facilities Manager("Contract Administrator"). All correspondence shall be directed to or through the Contract Administrator or his designee. The Contract Administrator shall have the power to act on behalf of City for all purposes under this Agreement. Unless otherwise provided in this Agreement, Contractor shall not accept direction or orders from any person other than the Contract Administrator or his designee. 1.43 Notices. Any written notice to Contractor shall be sent to: MERCHANTS BUILDING MAINTENANCE, LLC ATTN: Angel Meza, Regional Vice President 1995 W. HOLT AVE POMONA, CA 91768 Any written notice to City shall be sent to the Contract Administrator at: City of Menifee 29714 Haun Road Menifee, CA 92586 Attn: Allen Yuri, Fleet& Facilities Manager - with a copy to: 2859/031858-0001 12775493.1 a09/18/18 -11- City Clerk City of Menifee 29714 Haun Road Menifee, CA 92586 1.44 DOES NOT APPLY TO CITY FACILITIES JANITORIAL SERVICES (APRIL 1, 2019 THRU JUNE 30, 2019) 1.45 Rijzhts and Remedies. Except with respect to rights and remedies expressly declared to be exclusive in this Agreement, the rights and remedies of the Parties are cumulative and the exercise by either Party of one or more of such rights or remedies shall not preclude the exercise by it, at the same or different times, of any other rights or remedies for the same default or any other default by the other Party. 1.46 Integration. This Agreement, including the scope of services attached hereto and incorporated herein as Exhibit A,represents the entire and integrated agreement between City and Contractor and supersedes all prior negotiations, representations, or agreements, either written or oral. The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed for or against either Party by reason of the authorship of this Agreement or any other rule of construction which might otherwise apply. 1.47 Counterparts. This Agreement may be executed in multiple counterparts, each of which shall be an original and all of which together shall constitute one agreement. 1.48 Execution of Contract. The persons executing this Agreement on behalf of each of the Parties hereto represent and warrant that(i) such Party is duly organized and existing, (ii)they are duly authorized to execute and deliver this Agreement on behalf of said Party, (iii)by so executing this Agreement, such Party is formally bound to the provisions of this Agreement, and (iv)that entering into this Agreement does not violate any provision of any other Agreement to which said Party is bound. 1.49 Nondiscrimination. Contractor covenants that,by and for itself,its heirs,executors, assigns,and all persons claiming under or through them,that in the performance of this Agreement there shall be no discrimination against or segregation of, any person or group of persons on account of any impermissible classification including, but not limited to, race, color, creed, religion, sex, marital status, sexual orientation, national origin, or ancestry. 1.50 No Third Party Beneficiaries. With the exception of the specific provisions set forth in this Agreement, there are no intended third-party beneficiaries under this Agreement and no such other third parties shall have any rights or obligations hereunder. 1.51 Non IiabiIit of Ci1y.Officers and Employees. No officer, official,employee, agent, representative, or volunteer of City shall be personally liable to Contractor, or any successor in interest, in the event of any default or breach by City or for any amount which may become due to Contractor or to its successor, or for breach of any obligation of the terms of this Agreement. 2859/031858-0001 12775493.1 a09/18/18 -12- 1.52 No Undue Influence. Contractor declares and warrants that no undue influence or pressure is used against or in concert with any officer or employee of City in connection with the award,terms or implementation of this Agreement, including any method of coercion,confidential financial arrangement, or financial inducement. No officer or employee of City shall receive compensation, directly or indirectly, from Contractor, or from any officer, employee, or agent of Contractor, in connection with the award of this Agreement or any work to be conducted as a result of this Agreement. 1.53 No Benefit to Arise to City Employees. No member, officer, or employee of City, or their designees or agents, and no public official who exercises authority over or has responsibilities with respect to this Agreement during his/her tenure or for one (1)year thereafter, shall have any interest, direct or indirect, in any agreement or sub-agreement, or the proceeds thereof, for the Services to be performed under this Agreement. [Signatures on Following Page] 2859/031858-0001 12775493.1 a09/18/18 -13- IN WITNESS WHEREOF, the Parties hereto have executed and entered into this Agreement as of the Effective Date. CITYY OF,MENIFEE C NT ACT (� ' Bill Zimi .e• n Mayor A "el ez egiona ice re ' ent 4radiiwair-ingg, City Clerk [Note: 2 officer's signatures required if Approved as to Folrnu Contractor is a corporation] d6frey e I ig, City Attorney 2859/031858-0001 12775493.1 a09/18/18 -14- EXHIBIT A SCOPE OF SERVICES 2859/031958-0001 12775493.1 a09/18/18 EXHIBIT A MENIFEE A06New.Better.Best. REMISED ATTACHMENT A: COST PROPOSAL Et ACCEPTANCE OF PROPOSED CONTRACT/AGREEMENT PROPOSALFORMS The following cost proposal is submitted in good faith by: Business Name: Merchants Building Maintenance, LLC Name of Principal: Angel Meza business Address: 1995 W Holt Avenue. ity, State, Zip: Pomona,California,91768 Business Email: angel@mbmonline.com Business Phone: (213)494-8805 The above named party does hereby offer to provide and deliver, as required, the janitorial services and all arms and required documents to the City of Menifee in strict compliance with the general and technical specifications for up-to a period of four(4)years at the following fees: Description Sauare Feet Service Rate/Week Annual Cost City Hall, 111 and 2ntl Floors approx. 5 Days(M to F) $589.92 $30,675.86 (29884 Haun Road) sf. Community Services Headquarters approx.4,200 sf. 5 Days(M to F) $114.91 $5,975.25 West Annex(29995 Evans Road) Kay Ceniceros Senior Center approx.7,890 sf. 7 Days $303.33 $15,773.12 (29995 Evans Road) Senior Center—North Annex approx. 1,930 sf. 3 Days(M,W,F) (29995 Evans Road) $73.82 $3,838.83 Lazy Creek Recreation Center approx. 1,750 sf. 5 Days(M to F) $63.14 $3,283.09 (26480 Lazy Creek Road) Pubic Works Maintenance and Operations Center(PW MOC) approx. 1,200 sf. 5 Days(M to F) $61.88 $3,217.94 (27860 Bradley Road) Menifee Police Substation approx. 1,000 sf. 3 Days(M,W,F) $72 87 $3 789 06 (28118 Bradley Road) 2859/031858-0001 12775493.1 a00/00/00 -2- MENIFEE New.Better.Best. Term Year Term Duration Term Cost Year 1 (3 months) April 1,2019 to June 30,2019 $14,860.06 Year 2(12 Months) July 1,2019 to June 30,2020 $86,653.14 Year 2 3(12 Months) July 1,2020 to June 30,2021 Year 3.4(12 months) July 1,2021 to June 30,2022 (PLEASE READ AND MARK EACH CHECKBOX CONFIRM AKNOWLEDGEMENT AND AGREEANCE WITH THE INDICATED STATEMENTS) Q The Proposal Cost provided reflects all possible direct and indirect costs, insurance, labor, equipment, cleaning solutions, and other services necessary for complete janitorial services in accordance with the specification and provisions of the contract. ® The Proposal provided reflects any additional addendum(s)issued with respect to this RFP. ❑x My signature certifies that this firm has no business or personal relationships with any other companies or person that could be considered a conflict of interest, or potential conflict of interest to the City of Menifee, pertaining to any and all work or services to be performed as a result of this request and any resulting Agreement/Contract with the City. ACCEPTANCE OF PROP05ED AGREF'MENT/C()NrRAfT ❑x Submittal of this proposal Indicates we have reviewed the proposed written agreement(Exhibit A)and If selected would accept all terms of the proposed agreement. Merchants Building Maintenance, LLC Company Name 1995 W Holt Avenue, Address Pomona California 91768 City State Zip Code ( 909 _) 622-8262 I 909 y 622-2217 Telephone Number Fax Number Company Type: 1'-1. Corporation © Partnership D Trust/Estate 13 Limited Liability Company(LLC) ❑ Individual/Sole Proprietor or single member LLC ❑Other: Signed By Angel Meza Regional Vice President Print Name Title 2859/031858-0001 12775493.1 a00/00/00 -3- MENIFEE . New.Better.Best. ATTACHMENT A (cont.) ATTACHMENT A(cunt.) STAFFING REQUIREMENTS Description SQFT Service Days #of P eoP le Hours/Da City Hall, 1st and 2nd approx 24:200 5 Days (M to F) 5.5 Floors sf Community Services 5 Days (M to F) Headquarters-West approx. 4,200 sf 1 1 Annex Kay Ceniceros Senior approx 7,890 sf 7 Days 1 2 Center Senior Center- North approx. 1,930 sf 3 Days (M,W,F) 1 1 Annex Lazy Creek Recreation approx. 1,750 sf 5 Days (M to F) 1 0.5 Center Public Works 5 Days (M to F) Maintenance and approx 1,200 sf 1 0.5 Operations Center Menifee Police approx. 1,000 sf 3 Days (M,W,F) 1 1 Substation 0 2859/031858-0001 12775493.1 a00/00/00 -4- GENERAL SPECIFICATIONS AND PROVISIONS The contractor shall furnish all labor, equipment, cleaning solutions, and other services necessary for complete janitorial and day porter services in accordance with the specifications and provisions of the contract. Contractor shall establish effective communication channels to allow daily communication with assigned staff and weekly/monthly evaluations of services provided. All work is to be performed on the days and between the hours specified for each building, except on recognized City holidays stated within. However, the Police Station Headquarters and Substation shall all be cleaned on City holidays. Contractor will be provided with storage rooms where equipment and supplies may be stored in a safe and secure environment. 1. DELIVERABLES REQUIRED OF SUCCESSFUL CONTRACTOR The successful Contractor shall submit the following items to the City's Facilities Manager within thirty (30) days of initiation of the contract award: A. A complete work schedule for weekly, monthly, quarterly, semi-annual and annual services for all facilities. Schedule shall include set day and location for weekly review meetings with the City's Facilities Manager or designee; B. A schedule of all employees of the Contractor and the buildings to which they are assigned, along with the labor-hours to perform the required work at each building; C. A copy of the Safety Data Sheet (SDS) for all chemicals that will be used in the performance of the contract; D. A list of all cleaning products (brand names) to be utilized, how each will be used and which ones meet Green Seal Standards; F. A copy of the Contractor's written safety program, IIPP and signed list documenting safety training of all employees prior to the commencement of the contract; 2. EMPLOYEE VERIFICATION The following information must be submitted no less than 30 days prior to any employee's start of work: 2859/031858-0001 12775493.1 a00/00/00 -5- The City will require at a minimum a live scan (F.B.I and Department of Justice wanted person system, County of Riverside warrant check and review of any local record finger) printing verification and California Driver's License check. Contractor to submit these required documents and all of these verification services will be incurred by the contractor if awarded. The City reserves the right to approve/refuse any prospective employees of the contractor as a result of the background check: • Full Name • Birth Date • Social Security Number Address • California Driver's License or ID number 3. CONTRACTOR TO SUPPLY The Contractor is to supply all cleansers, disinfectants, solvents, waxes, cleaning tools, equipment and any additional supplies that may be necessary for contractor to perform to the contract specifications. The City's Facilities Manager or designee shall approve all cleaning products and solutions in advance of their use. The City promotes green cleaning practices and products; therefore use of as many green products as possible is required. The green products shall be approved by the Facilities Manager or designee. The Contractor is encouraged to use vacuums approved by the Carpet and Rug Institute (CRI) Green Label Program to reduce building contaminants. For a list of certified vacuums, visit: htt ://www.car_et-ruR.or (certified-vacuums.html 4. CITY TO SUPPLY City shall provide electricity, water, and light at all locations. City shall provide consumable supplies including toilet tissue, paper towels, toilet seat covers, hand soap, hand sanitizer, waste receptacle liners, room deodorizers, and batteries for deodorizers. 5. CONTRACTOR'S RESPONSIBILITY The Contractor shall be responsible for refilling or restocking dispensers. The Contractor shall ensure proper distribution and monitoring of City provided supplies to prevent waste, theft, or other abuse. When supplies run low, the Contractor's Supervisor shall notify the Facility Manager or designee via email, text or phone message. Any damage to the facilities caused by the Contractor or its employees shall be repaired by the Contractor, to the Facilities Manager's satisfaction, within five 2859/031858-0001 12775493 1 a00/00/00 -6- (5) working days. If the repairs are not made or not to the satisfaction of the Facilities Manager, the Contractor shall be back-charged at cost plus 15% for repairs provided by others. Proof of expense shall be documented and provided to contractor. Contractor is responsible for the security of all doors and windows at the conclusion of his work in each area. All doors shall remain closed and locked while the Contractor's staff is inside cleaning. Special care shall be taken to insure that buildings and rooms are not left unlocked, open, or unattended at any time. All windows shall be shut securely and all exterior doors shall be locked and closed securely. The Contractor's staff shall double-check all doors behind them to insure that they are secure (including doors that they did not enter or exit). Doors to the Contractor's supply closets shall remain closed and locked when an employee is not immediately present. Interior doors that are found open or unlocked shall be left in the same position/condition in which they were found. Interior doors that are found locked shall be re-locked at the conclusion of the Contractor's work. Buildings with alarms shall be armed immediately at the conclusion of the Contractor's work. The Contractor shall make note of any damages or unusual conditions found in any room and .notify the Facilities Manager via cell phone and email and clearly describing the condition, damage, or problem and its exact location. 6. EMERGENCIES Emergency situations (water leaks, smell of smoke/ burning etc.) shall be reported immediately to the Police and/or Fire Department via 911 (24-hours/day) as well as the City's Facility Manager or designee via cell phone. 7. CONTRACTOR'S EMPLOYEE CONDUCT Contractor shall agree to remove any employee whose conduct is improper, inappropriate, or offensive as determined by the City. A removed employee(s) is not to be re-employed on City premises by the Contractor without the written consent of the City. The Contractor shall remove any employee from working in City facilities who is convicted of a Felony during his/her employment. At no time shall employees solicit or request gratuities of any type. Only authorized employees of the Contractor are allowed in City facilities at any time. All employees shall be working while inside a facility. No family members, friends, or animals shall be allowed to accompany employees. No employee drinking alcohol or under the influence of alcohol or drugs shall be allowed on the premises nor shall any employee bring alcohol or drugs on the 2859/031858-0001 12775493-1 a00/00/00 -7- premises. Smoking is not allowed in or around City facilities at any time unless specifically designated as a smoking area. The Contractor shall be responsible for insuring that all articles found by its employees are turned in to the City. Cleaning shall occur when most facilities are closed; however, if City staff work longer than normal work hours; contract custodians shall in no way interfere with the work of City staff. City's telephones shall not be used for personal calls. Contract custodians shall not open drawers or cabinets; nor use desk top radios, or any other office equipment. Use of television sets, coffee pots, stoves, refrigerators is not allowed, nor the tampering of personal or City property. Contract custodians are not allowed to use their own personal radios/communication devices/IPOD's/etc. while servicing a building Contractor employees may become aware of matters of a proprietary or confidential nature; such information is not for general dissemination and shall remain confidential. 8. SECURITY, KEYS, ELECTRONIC CARD ACCESS, and ALARM SYSTEM Contractor's personnel shall not be allowed in City facilities outside of normal business hours unless they are performing work for the Contractor. All Contractor personnel are required to provide proof of identity when requested to do so by City personnel. All spaces shall be locked and the lights turned off when cleaning in each area has been completed. Security lights (as directed) shall be turned on prior to leaving the facility. Keys and electronic door access badges required by the Contractor will be furnished by the City to designated Contractor employees. Keys and electronic door access badges assigned to specific Contractor employees shall not be shared between Contractor staff nor handed off to another Contractor employee. The loss of any keys and electronic door access badges must be reported immediately to Facility Manager or designee. Building keys are to be made only by City staff. Should a lost or stolen key jeopardize the security of the particular City facility, the Contractor shall be totally responsible for all costs incurred by the City in re-keying the lock system. The Contractor is advised that this process could be quite costly. Electronic door access badges are to be made only by City staff. Should a lost or stolen electronic door access badge jeopardize the security of the particular City facility, the Contractor shall be totally responsible for replacement cost charged a minimum of one hundred dollars ($100.00). The electronic security system (where installed) shall be properly disarmed and armed each time after-hours access is made. All exterior doors are to remain locked while the contractor is in the space. Do not block open occupant or exterior doors for any reason. Do not assist entry for anyone except Contractor, employees 2859/031858-0001 12775493.1 a00/00/00 -8- or Police/Fire personnel. Close and lock any exterior windows. Contractor's personnel shall immediately report to their supervisor and City personnel, problems dealing with unauthorized or suspicious persons, conditions indicating theft, break-in or vandalism, and building system failures. The Contractor's employees shall report to emergency personnel situations such as: fire, smoke, unusual odors, broken pipes or floods, and take appropriate safety measures. Where applicable, the Contractor shall be charged a minimum of one hundred dollars ($100.00) per call-out should Contractor, while in the process of entering or leaving the facility, sets off the security alarm system. 9. STAFFING and PERSONNEL A. Supervisors The Contractor shall designate in writing to the Facilities Manager or designee, the name of the person assigned as the Contractor's Operations Manager who will have full authority to administer the terms of this contract. The Contractor's Operations Manager shall be available to receive complaints by telephone, e-mail to facilitate timely corrective actions. An answering service or answering machine shall NOT be an acceptable means of contact for the Operations Manager. The Contractor Operations Manager shall be available daily 6:00 AM through 6:00 PM. The Contractor shall have a designated supervisor who should verify the cleanliness of facilities prior to releasing the cleaning personnel for that shift. Contractor should also have a working supervisor to assist staff in thoroughly cleaning the buildings and insuring the nightly servicing is completed on time. The Facilities Manager or designee and the Contractor's Operations Manager shall meet periodically (Monthly to Weekly, if required) to discuss janitorial inspections as well as the administration of work and project scheduling. B. Personnel Personnel employed by the Contractor shall be competent, trustworthy and properly trained for the work assignments and can follow written/verbal instructions The Contractor and employees shall be required to comply with all applicable regulations of the City, as directed, and full cooperation shall be expected and required at all times. Contractor shall notify the Facilities Manager or designee immediately in writing of all changes with regards to contract personnel by submitting name and address of employee and effective date of employment or termination. When in the opinion of the City, an employee does not constitute a satisfactory security risk, his/her employment on the contract will be denied. C. Employee List 2859/031858-0001 12775493.1 a00/00/00 -9- The Contractor shall provide to the Facilities Manager or designee an accurate list of all personnel who have any relationship to work performed within the scope of this contract, prior to the employee starting work. List data shall indicate personnel by building(s) in which they are assigned to work, and must include full names, aliases, home addresses, home telephone numbers, copies of drivers licenses and social security cards. Changes to the list shall be reported, in writing, to the Facilities Manager or' designee within one working day. Employees terminated by the Contractor shall be reported the same day to the Facilities Manager or designee, unless it is after hours, then the next business morning shall be acceptable. D. Removal of Staff The City requires the Contractor to remove all Contractor personnel from City property who are deemed careless, incompetent, insubordinate, objectionable, or whose continued employment on the job is deemed to be contrary to public health, safety and welfare. It is the responsibility of the Contractor to provide the proper training for their employees. Any violation of City rules by the Contractor's personnel shall result in the removal of the employee from this contract. Termination of this contract may result, at the discretion of the Facilities Manager, for repeated non-compliance of these rules. E. Backup Staff The Contractor shall provide sufficient backup staff to cover absenteeism or extend existing work force hours to compensate for absent staff. The backup staff shall adhere to the same background and security screenings as regular staff. The City reserves the right to request additional backup staff as deemed necessary. F. Unauthorized Personnel Employees of the Contractor shall not be assisted nor accompanied by any individual that is not an employee of the Contractor, while performing duties related to the contract. This includes friends, children and/or other relatives. Employees of the Contractor that violate this stipulation shall be deemed objectionable to the City and shall not be allowed to work in City facilities. G. Identification and Uniforms The Contractor's work force shall be neat and clean in appearance and shall wear a uniform with the Contractor's name and/or logo permanently affixed to it. Uniforms shall consist of shirt and full-length pants, and be mutually agreed to by the Contractor and City. Closed-toe and heeled shoes shall be worn for proper safety of tasks being performed. Employees shall wear an identification badge with the employee's picture, name and company name on the face of the badge. The badge must be worn in plain 2859/031858-0001 12775493.1 a00/00/00 -1 0- sight, above the waist at all times while the employee is on City property. This requirement includes all remote locations. The Contractor's employees are required to provide proper identification when requested by City or security personnel. Any employee that does not comply with this requirement shall be required to leave City facilities. There is no exception to this requirement, which is to ensure only authorized Contractor employees are in City facilities. It is also desirable that vehicles used by the Contractor's employees be identifiable. This could be accomplished by temporary fixation of signage on the dashboard indicating the Contractor's name, or other method mutually agreed upon by Contractor and City. H. Prohibited Items Contractor's employees shall be prohibited in the use or possession of the following items while working on City premises: guns, knives, other weapons, alcohol and/or controlled substances. Contractor's employees shall not be under the influence of alcohol or illegal drugs. Any employee violating this policy shall be removed immediately from City facilities and replaced with acceptable personnel. I. City and Personal Property of City Personnel The Contractor shall direct their employees against the unauthorized reading and disclosing of materials and documents available in the facilities of the City and against unauthorized use of City and personal property, such as: telephones, radios, typewriters, copy machines, computers, terminals, fax machines, calculators, etc., which may be in any of the City facilities. The Contractor shall be responsible to see that Contractor's employees do not disturb papers on desks, tables, or cabinets, and do not open desk drawers or cabinets. Found item(s) shall be turned in at the end of each shift to the Contractor's working supervisor. That supervisor shall return the item(s) to the Facilities Manager or designee within twenty-four (24) hours. J. Documented Training Prior to commencement of this contract, the Contractor shall submit a complete documented training list to the Facilities Manager or designee. Failure to do so may result in delay of the Contractor's Notice to Proceed or in termination. All employees hired after the start of the contract shall be trained in the same manner stated above. Documentation shall be submitted to the City's Facilities Manager or designee prior to the employee starting work at City facilities. 10. SUBCONTRACTING No portion of the work covered by these specifications can be subcontracted or assigned without prior approval of the City. Requests to subcontract all or any portion of services required by this contract will be submitted to the City's Facilities Manager, or his/her designee, at least thirty (30) days in advance of the proposed 2859/031858-0001 12775493 1 a00/00/00 -1 1- effective date of the subcontract. Contractor shall include in this written request a detailed description of how the Contractor plans to oversee the services performed by the proposed subcontractor. Contractor shall be responsible for services provided by any subcontractor as if Contractor were providing the services with its own organization. Any subcontractor and their employees who will provide services shall have successfully passed a background check prior to commencing work. Contractor shall bear the expense of any subcontractor background checks. The City may make reasonable investigations deemed necessary and proper to determine the ability of a contractor to perform the work, and the contractor shall furnish the City all information requested for this purpose. The subcontractor will provide the City of Menifee Business License and Insurance Requirements. 11. CLEANING SCHEDULE The Contractor shall provide the Facilities Manager or designee a monthly schedule showing the estimated number of labor-hours, date to be accomplished, and task to be performed, to accomplish the contract requirements. 12. PERFORMANCE STANDARDS A. It is the objective of the City to obtain full cleaning performance in accordance with the terms of the specifications and at the quality standards of work set forth in this contract. To this end, the City is contracting for the complete performance of each cleaning job as specified in this contract. Therefore, deductions (Liquidated Damages) for tasks not completed or not satisfactorily completed shall be made in accordance with the schedule detailed herein. B. The Facilities Manager or designee shall contact the Contractor's Operations Manager by telephone, or email to notify them of performance issues. The Facilities Manager or designee shall also notify him of written complaint(s) received from building occupants. During the normal business hours for each facility, the Contractor shall be required to respond to any major problem(s) within three (3) hours, once notified by the Facilities Manager or designee, or be charged a deduction. C. Major problems require immediate attention, and shall be responded to and corrected within three (3) hours. Examples of major problems include, but are NOT limited to: toilets not cleaned, not stocking sufficient paper products in restrooms, offices or large areas not cleaned etc. The Facilities Manager or designee shall have authority to classify a complaint as major or minor. D. Minor problems require correction during the next day's normal clean up, however a continuing record of minor complaints shall result in a deduction. Examples of minor problems include, but are not limited to: a trash can not emptied, a small area not vacuumed, etc. Failure by the Contractor to respond to specific complaints as stated above, or if such complaints continue to occur, 2859/031858-0001 12775493.1 a00/00/00 -12- may result in deductions of invoiced payments or termination of this contract agreement. E. Failure to clean an entire building or site shall result in a separate deduction for nonperformance. After three (3) occurrences of nonperformance within a 12-month period, the City, at its discretion, may terminate the contract. The Contractor, to handle an instance of nonperformance, shall send personnel to the missed site within three hours of notification of an event of nonperformance for immediate servicing of that location. However, this shall not relieve the Contractor of being charged the deductions or this counting towards the three (3) occurrences. If the Contractor does not respond in three (3) hours, the Facilities Manager may exercise the City's right to terminate for default. F. Contractor billing shall be done on a timely basis and shall submit monthly invoices for work completed in the previous month. Invoices shall not be turned in for janitorial work in advance. 13. LIQUIDATED DAMAGES Failure of the Contractor to respond to problems referred to them by the City within the time limits established above shall result in the following deductions from invoiced payments: A. Major problems not responded to within the established time limits will result in a deduction of 5% of the monthly cost of cleaning the entire building. B. Minor problems not responded to within the established time limits will result in a deduction of one (1) day's cost of cleaning for the entire building experiencing the problem (the formula to arrive at the deduction is: facility monthly cost divided by workdays in month = per day cost of cleaning that location). C. Continued reporting non-performance of major and minor compliance failures of five (5) or more for any month will result in a 10% deduction of the total monthly contract cost. Inspection report will be reviewed and discussed at the periodic meetings. Should these inspection reports indicate an overall unsatisfactory rating for the prior month; the City will impose a 10% deduction of the total monthly contract cost on the next payment. Inspection reports will be discussed between the Contractors Operation Manager and the Facilities Manager or designee such that the Contractor will be informed by the City of this process. 2859/031858-0001 12775493,1 a00/00/00 -13- TECHNICAL SPECIFICATIONS The following specifications are provided to allow prospective contractors the opportunity to submit their proposals on equipment and services which the contractor feels best meet or exceed the City's requirements. General The Contractor shall furnish all labor, material, equipment and other services necessary for the complete janitorial and day porter cleaning at all facilities specified under the contract specifications. All equipment and materials shall be used per manufacturer's directions for each application. Janitorial Crews' Duties These duties are to be performed by janitorial crews assigned to clean the buildings during non-business hours. The frequency for each task to be performed (daily, weekly, monthly, etc.) at a specific building are provided in Attachment D. In case of discrepancies in frequency of services to be performed between those indicated here and in Attachment D, the timeframes shown in Attachment D take precedent. A. General Tasks Daily or as specified in Attachment D for each particular building. 1. Trash and Recycling Receptacles: All interior and exterior waste receptacles, recycling, and other trash containers within and outside of building shall be emptied each night and returned to their initial locations. Trash and recyclables shall be separately transported and emptied into designated containers (e.g. recycling goes into recycling container, trash goes into trash container). Boxes, cans, papers, etc., placed near a trash receptacle and marked "trash" shall also be removed. Any other items not marked shall not be removed. The interior, exterior and housing of trash and recycling receptacles, and walls next to the receptacles, shall be damp-wiped to remove soil. Wet spills on the interior of wastebaskets shall be cleaned and dried. Trash receptacle plastic liners shall be replaced as needed, when dirty, wet or torn. Replace wastebasket liners; liners to be no more than 2 inches hanging out in public view in common areas (hallways, patios, corridors, meeting rooms, etc.). Transporting of trash within and from the buildings to outside trash dumpsters shall be accomplished using leak-proof plastic transports with wheels. Carry or roll all trash/recycle containers to exterior dumpster and dispose trash/recycle into dumpster. DO NOT DRAG TRASH BAGS. Liquid leaking from plastic bags being moved from trash receptacles shall be immediately cleaned. Card board boxes shall be flattened before they are placed in the card board recycling bin. 2. Trash and Recycling Storage Areas: All trash shall be placed inside trash 2859/031858-0001 12775493 1 a00/00/00 -14- dumpsters. All recycling shall be placed inside recycling dumpsters. The area around all dumpsters shall be kept clean of all materials, paper, litter, etc. Dumpsters shall be closed after use. Recycle container areas shall be kept clean and free of trash. Recycling materials shall not be placed in trash dumpsters. 3. Entrance Area and Mats: Entrance mats located in either the exterior or the interior of entrances shall be cleaned. If vacuuming does not remove the soil, the mats shall be taken outside and swept with a stiff broom until all visible soil has been removed. Entrance mats shall be lifted to remove soil and moisture underneath, and shall then be returned to the normal location after cleaning. No entrance mat shall be placed upon a damp or wet floor surface. Outside entrance mats shall be picked up and shaken to remove sand, dirt, dust, and any other debris. Exterior entrance areas shall be swept a minimum 6 feet away from the entrance area. 4. Entrance Doors: Completely clean both sides of glass entrance door and windows adjacent to the entrance doors. Spot clean both sides of the entrance door frames. After cleaning, the surface shall present a uniform appearance free of all smudges, fingerprints, stains, streaks, lint, etc. 5. Entrance Floors Inside: The surfaces shall be swept or dust-mopped prior to wet mopping to remove all loose soil and dust. All accessible areas shall be mopped to remove all soil, scuff marks and non-permanent stains. After mopping, the floor shall have a uniform appearance with no streaks, film, swirl marks, detergent residue, mop strings or other evidence of soil. Baseboards shall be wiped to remove all splash marks. 6. Drinking Fountains: Remove all streaks, smudges, stains, scales, and other obvious soil from drinking fountains and entire cabinet. Disinfect all porcelain and metal surfaces including the orifice and drain. Stainless steel sections shall be polished with an appropriate cleaner. 7. Water Cooler Dispensers: Remove all streak, smudges, stains, scales, and other obvious soil from water cooler dispensers. Remove any standing water from the cooler reservoir. Replenish water dispenser cups. 8. Carpeted Areas: All carpeted areas shall be vacuumed free of all visible debris at every service. Prior to vacuuming, all surface litter such as paper, gum, rubber bands, paper clips, staples, etc., shall be picked up. Furniture and trash receptacles shall be moved, as necessary, to vacuum underneath. After vacuuming the floor, including corners, next to baseboards, and behind doors, it shall be free of all visible litter, soil, dust, and embedded grit. 2859/031858-0001 12775493 1 a00/00/00 -15- 9. Carpet Spot Cleaning: Carpets, throw rugs, entrance and hallways mats shall be checked daily for stains and gum. All dirty spots/stains/gum shall be treated with a carpet spot cleaning solution, following the direction of the manufacturer for the specific carpet and stain involved. A spot or stain is defined as an area with a definite continuous outline of a substance within the texture of the carpet (or less than 4" in diameter). Larger spots should be communicated to the Facility Manager or designee. After cleaning, the carpet shall be free from visible spots, gum and stains, and the nap should be brushed all in one direction. 10. Non-Carpeted Floors [Hard Surfaces]: Pick up, dust-mop, or sweep up all surface litter such as paper, gum, rubber bands, paper clips, staples, spills, etc from the entire area, including under chairs, trash receptacles, desks and other furnishings, behind doors, and corners, which are accessible prior to mopping. All accessible areas shall be mopped to remove all soil, scuff marks and non- permanent stains. After mopping, the floor shall have a uniform appearance with no streaks, film, swirl marks, detergent residue, mop strings or other evidence of soil. Baseboards shall be wiped to remove all splash marks. 11. Tables Counters Desks Chairs Sofas Public areas meeting/conference rooms cubicles and offices): Clean and remove from these surfaces any non-permanent stains, spots, spills and pencil marks from tables, counters, and desks using a sponge or cloth dampened in mild germicidal detergent solution. The cleaning shall not be of such a degree as to remove the finish or leave abrasive marks. This includes all surface areas such as cabinets, bookcases, etc. that are empty and not in staff offices. Chairs and sofas, where applicable, shall have cushions lifted for the purpose of the removal of any trash. Writing on whiteboards (dry/wet erase boards) shall be cleaned off on Friday nights only if directed by the City. Spot clean front door of mini refrigerators. After cleaning, the surface shall present a uniform appearance free of all smudges, fingerprints, stains, streaks, lint, etc. 12. Elevators: Remove all soil, dirt, graffiti, and fingerprint marks with an approved cleaner. Polish metal surfaces with an approved metal polish; the surface shall be free of smudges, soil, and excess polish and have a shiny appearance. If the inside is of a wood material, this shall be cleaned and polished with an approved wood cleaner/polish. Non-carpeted elevator floors shall be swept, vacuumed, or wet mopped. Carpeted elevator floors shall be vacuumed. Exhaust fan vents shall be cleaned. Threshold tracks shall be cleaned of dirt on a weekly basis. 2859/031858-0001 12775493-I a00/00/00 -16- 13. Stairs and Stairwells: Stairwells, stairs, landings, and steps shall be vacuumed and/or mopped. Flights include the landings and steps on stairways between floors. All trash shall be picked up. 14. Doors: Spot clean doors, kickplates, door windows. Clean and sanitize door handles and push bars/plates. 15. Break Room/Kitchen Area: Refill soap dispensers and paper dispensers as defined below in B.2. Clean and disinfect sinks, floor sinks, counters, exterior of appliances, handles, cabinets, tables and chairs. Trash and recyclables emptied and floors swept and moped. Spot clean front door of refrigerators and dust the top. After cleaning, the surface shall present a uniform appearance free of all smudges, fingerprints, stains, streaks, lint, etc. Hand wash or use dishwasher for any remaining dishes in the sink and place back into cabinets. 16. Coffee Stations: Follow manufacturer's cleaning recommendation. Clean spots, spills, etc, and wipe down the machine using a sponge or cloth dampened in mild detergent (non-citrus) solution. Clean and wash the brew funnel with mild dish soap and warm water, or place in the dishwasher. Clean and wash the thermal carafe per manufacturer's recommendations. 17. Hand Sanitizer Dispensers: At minimum, hand sanitizer dispenser packet shall be filled be replaced when there is 15% of product left. The device shall be checked after filling for proper operation, and inoperable devices shall be reported daily. Clean and disinfect the dispenser and the surface shall present a uniform appearance free of all smudges, fingerprints, stains, streaks, etc. The wall and floor area under soap dispensers shall be cleaned of all sanitizer residues. 18. Make sure all faucets and showerheads are turned off securely. Make note of any leaky faucets/fixtures and report them to the Facilities Manager or designee via e-mail, text or phone message. 19. Janitorial supply rooms are to be kept clean and orderly at all times. Equipment and supplies are to be properly labeled and stored. Equipment is to be kept in a safe working order. 20. Restroom floors and general floors shall be cleaned with separate mops. Mops and buckets should be labeled. Buckets shall be emptied and cleaned daily. 2859/031858-0001 12775493 1 a00/00/00 -17- 21. Report all light bulbs/tubes not working to the Facilities Manager via e-mail, text or phone message. 22. All exterior doors and windows are to be checked, closed, and locked securely and activate the security alarm system. 23. Unnecessary lights are to be turned out to conserve energy (some buildings have safety lights that do not turn off). 24. All trash in hallways, planters, on benches and tables is to be picked up and removed. 25. Report unsuccessful cleaning of graffiti. 26. All chemical bottles shall be labeled. B. Restroom Cleaning Daily or as specified in Attachment D for each particular building. 1. Clean and Disinfect Toilets and Urinals: Completely clean and disinfect all exposed surfaces of the toilets and urinals. A non-abrasive cleaner shall be used on the exposed hardware. The cleaning includes the drying and polishing of all exposed hardware. All foreign material shall be removed from the urinal drain trap. A special set of sponges, cloths, scouring pads and brushes shall be maintained and used only for cleaning the urinals and toilets. Remove scale, scum, mineral deposits, rust stains, etc., from the interior of toilet bowls and urinals. After cleaning, the toilet seat must be completely dried and placed in an upright position. All fixtures shall present a clean, bright, shiny appearance and shall be free of all streaks, spots, stains, rings, foreign material, etc., including the metal hardware. Stopped- up toilets shall be plunged free of obstructions. If obstructions cannot be completely dislodged, along with other inoperable or broken fixtures, the Contractor's supervisor shall report all plumbing discrepancies to the Facilities Manager or designee via email, text or phone message. 2. Paper Products Dispensers: At a minimum, re-supply all paper towel dispensers to their maximum level when stock is down to 40%, but do not overfill. Dispensers shall be refilled with the proper product for that dispenser (NOT just laid on top of dispenser or on top of the counter). Re-supply toilet paper by placing the product in the dispenser. Replace consumed rolls and partial rolls, which appear to be down to the last 10-15%. Toilet seat cover dispensers shall be filled with a new package when empty or when less than 10-15% of the sheets remain in the package. The dispenser interior, exterior and adjacent surfaces shall be wiped with a sanitizer to remove fingerprints and smudges when filling. The dispensers shall be checked for proper operation after filling and inoperable devices shall be reported daily to contractor's supervisor who in turn shall notify the Facilities Manager or 2859/031858-0001 12775493.1 a00/00/00 -18- designee. In addition, feminine hygiene dispensers shall be kept stocked and the exterior cleaned as indicated above. 3. Soap Dispensers: At minimum, soap dispensers shall be filled to within 2" of the top with liquid soap when there is 15% of product left. The device shall be checked after filling for proper operation, and inoperable devices shall be reported daily. The wall and floor area under soap dispensers shall be cleaned of all soap residues. 4. Trash Receptacles: All waste receptacles and feminine hygiene receptacles shall be emptied. Emptying includes removing the liner and disposing of it. The inside, outside, and housing of the receptacles shall be cleaned with a germicidal cleaner. 5. Counter Tops and Sinks: Completely clean and disinfect all exposed surfaces of the sink. A nonabrasive cleaner shall be used on the exposed hardware. The cleaning includes the drying and polishing of all exposed hardware. After cleaning, the fixture shall present a clean, bright and shiny appearance and shall be free of all visible soil, streaks, oily smudges, residue of cleaning agents, etc. All metal hardware, such as faucet valves, drain and faucets, shall be free of streaks, spots, stains, etc. Inoperable or broken fixtures shall be reported to the Facilities Manager via email, text or phone message. The cloths, sponges, brushes and scouring pads used to clean sinks shall be separate from the ones used for cleaning toilets and urinals. 6. Diaper Changing Stations and Other Surfaces: Remove all surface litter, loose dust and soil from the changing stations, along with the tops of lockers, cabinets, etc. Then clean these surfaces with a cloth or sponge dampened in a germicidal detergent solution. Contractor shall remove any graffiti on changing stations to the extent feasible. 7. Wails Partitions and Doors: Clean the partition walls, partition doors, and privacy screen walls surrounding the urinals and toilets. Remove any non- permanent stains, spots, streaks and graffiti using a cloth/sponge dampened with a germicidal detergent solution. This also includes the light switches, and doors, and any of the walls within the restroom. After cleaning the walls, they shall be free of fingerprints, smudges, grease, soil, mildew, or stain. 8. Shower Walls and Floors: Wash shower walls, curtains, shower floors, bathtub areas using an approved germicidal cleaner. Clean the shower drains. After washing, the walls, curtains and floors shall be free from stains, soap scum, mildew and shall have a clean and disinfected appearance. 9. Floors: The floor surface shall be swept or vacuumed for removal of loose dirt and soil. Mop the floor with a germicidal detergent solution, using a non- abrasive mop (no metal or plastic). After mopping, the floor shall have a 2859/031858-0001 12775493 1 a00/00/00 _19- uniform appearance free of hair, spots, spills, stains, dirt, oily film, mop strings, etc. Always keep separate mops for restroom floors and general floors. (Note: Only mops identified for restrooms are to be used for mopping restroom floors) 10. Mirrors: Remove soil, streaks, smudges, film etc., from the surface of the mirrors. The frame of the mirror and shelves and other adjacent areas also shall be cleaned. C. General Tasks Weekly or as specified in Attachment D for each particular building. 1. Non-Carpeted Floors: Mop 100% of floor areas on a weekly basis. Floor shall be swept or vacuumed first to remove all surface litter such as paper, gum, rubber bands, paper clips, staples, etc. 2. Storage Areas/Closets: Sweep non-carpeted floors and vacuum carpeted floors to remove all debris. Mop non-carpeted floors thoroughly, removing all marks and dirt. 3. Mop Heads: Mop heads need to be non-abrasive (no metal or plastic). Replace mop heads at least weekly for restroom and shower use. Replace mop heads monthly, for all other areas. Old dirty mop heads shall be removed from the building and discarded. Use of reusable, washable mops is encouraged. 4. Dusting: Dust all surfaces, including windowsills, banisters, hand rails, ledges, pictures, plaques, cubicle wall tops, door tops, tops and sides of book shelves and cabinets, etc. with a treated microfiber cloth, or yarn duster up to 80 inches from the floor. This also include removing spider webs and cobwebs from wall and windows.. 5. Water Cooler Dispenser: Remove and clean the inside and outside of the cooler reservoir with mild cleaning solution, rinse with clean water and re- install. Remove and clean the water spigots with mild cleaning solution rinse with clean water and re-install. D. Restroom Cleaning Weekly or as specified in Attachment D for each particular building. 1. Mop Heads: Mop heads need to be non-abrasive (no metal or plastic). Replace mop heads at least weekly for restroom use. Dirty mop heads shall be removed from the building and discarded. Use of reusable, washable mops is encouraged. 2859/031858-0001 12775493.1 a00/00/00 -20- 2. Urinal Deodorant Blocks/Screens: Replace per manufacturer's recommended schedule. E. General Tasks Monthly or as specified in Attachment D for each particular building. 1. Vertical/Horizontal Blinds/Roller Shade Blinds: Dust all vertical/horizontal and roller shade blinds with a treated cloth, yarn duster, or vacuum. A properly cleaned blind shall be free of all dust, dirt, lint, and cobwebs. 2. HVAC Supplv Vents Returns and Exhaust Fan Grills: Vacuum or dust all particles from vents and wall or ceiling area adjacent to the vent. This is very important for indoor air quality. 3. Coffee Station: Clean the brewer per manufacturer's recommendation. F. Restroom Cleaning Monthly or as specified in Attachment C for each particular building. 1. Urinal Floor Mats: Replace per manufacturer's replacement schedule. 2. Urinal Cartridges: Replace per manufacturer's replacement schedule. 3. Floor Drains. Remove all built up deposits, embedded hairs, etc., from the grate and neck of the drain. Clean the inside of the drain by pouring at least one gallon of 50/50 mixture of clean water/disinfectant through the drain. 4. Restroom, Locker and Shower Floor. All surface litter such as paper, tape, towels, etc., shall be removed before scrubbing. Apply the appropriate cleaning solution and allow it to stand for 5 minutes before scrubbing. This deep cleaning shall remove heavy stains, mildew, and mineral deposits from the surface and grout. After scrubbing, the surface shall be rinsed thoroughly to remove all remaining The following are the designated City holidays: • January 1 (New Year's Day) • The third Monday in January (Martin Luther King's Birthday) • The third Monday in February (President's Day) • The last Monday in May (Memorial Day) 2859/031858-0001 12775493 1 a00/00/00 -21- • July 4 (Independence Day) • The first Monday in September (Labor Day) • The second Monday (Columbus Day) • November 11 (Veterans' Day) • The fourth Thursday in November (Thanksgiving Day) • The day after Thanksgiving Day • December 24 (Christmas Eve) • December 25 (Christmas Day) 2859/031858-0001 12775493.1 a00/00/00 -22- MENIFEE New.Better.Best. EXHIBIT A: SERVICE LOCATIONS (SERVICES Et SCHEDULES) It shall be the Contractor's responsibility to verify all cleanable square footage per facility. Days and hours for cleaning of each building may be modified at the City's discretion throughout the life of this contract. In case of discrepancies in frequency of services to be performed, the time frames shown in this Attachment take precedence. 29644 Haun Road City Hall 1st and 2nd Floor Estimated cleanable sgft 24,000 Cleaning Service Days: 5 Days-Monday to Friday Cleaning Time: Between the hours of 9 PM to 5 AM Daily Services per Technical Daily Services per Technical Monthly Services per Specifications: Specifications: Technical Specifications: General Tasks • Empty all waste receptacles and Restrooms • Clean vertical/horizontal/ recycling bins and replace liners . Clean all waste receptacles and roller shades • Clean entrance mats and sweep replace liners • Clean HVAC vents, returns, exterior entrance area (6'perimeter) • Clean and disinfect toilets and and exhaust fan grills • Clean entrance doors and entrance urinals ■ Detail vacuum side glass . Clean, mop,and disinfect floors • Detail dusting • Clean,sweep,mop entrance floors • Clean,disinfect,and refill paper • Refill restroom deodorizers inside products dispensers • Clean floor drains • Clean drinking fountains and water e Clean and refill soap dispensers . Deep clean restroom cooler dispensers • Clean and disinfect countertops • Replace urinal floor mats • Clean,vacuum,and spot clean and sinks carpeted areas • Clean walls • Clean,sweep,and mop non-carpeted ,partitions and doors • Clean mirrors floors • Clean tables,desks,chairs,sofas (public areas,meeting/conference rooms,cubicles, and offices) • Clean elevators, stairs,and stairwells • Clean break room/kitchen areas and restock • Spot clean doors,interior windows, and sanitize handles • Clean coffee stations • Clean hand sanitizers • Keep janitorial supply room clean and orderly • Check,close and lock all exterior doors,windows.and set alarm Weekly,Services l}er Technical Weekly Services per Specifications: Technical Specifications: General Tasks Restrooms: • Change out mop heads • Change out mop heads • Clean Janitorial supply room • Change out urinal deodorant • Dusting block/screen • Clean water cooler dispenser 2859/031858-0001 12775493.1 a00/00/00 -23- MENIFEE New.Better.Best. 29995 Evans Road Community Services Estimated cleanable sqft 4,200 Headquarters-West Annex Gleaning Service Days:35 Days-Monday to Friday Cleaning Time: Between the hours of 9 AM bo 5 AM Daily Services per Technical Daily Services per Technical • Monthly Services per Specifications: Specifications: Technical Specifications: General Tasks Restrooms • Clean vertical/horizontal/ • Empty all waste receptacles and • Clean all waste receptacles and roller shades recycling bins and replace liners replace liners • Clean HVAC vents, returns, • Clean entrance mats and sweep • Clean and disinfect toilets and and exhaust fan grills exterior entrance area (6'perimeter) urinals • Detail Vacuum ■ Clean entrance doors and entrance • Clean,mop,and disinfect floors • Detail dusting side glass • Clean,disinfect,and refill paper • Refill restroom deodorizers • Clean,sweep,mop entrance floors products dispensers • Clean floor drains inside . Clean and refill soap dispensers Deep clean restroom • Clean water cooler dispensers • Clean and disinfect countertops • Replace urinal cartridges • Clean,vacuum,and spot clean and sinks carpeted areas • Clean walls,partitions and doors • Clean,sweep,and mop non-carpeted • Clean mirrors floors • Vacuum carpet • Spot clean carpet • Clean tables,desks,chairs,sofas (public areas,meeting/conference rooms,cubicles,and offices) • Spot clean doors,interior windows, and sanitize handles • Clean breakroom/kitchen areas and restock • Clean coffee stations • Clean hand sanitizers • Keep janitorial supply room clean and orderly • Check,close and lock all exterior doors and windows and set alarm Weekly Services per Technical Werkly_Services per Technical Specifications: Specifications: General Tasks Restrooms • Change out mop heads • Change out mop heads • Clean Janitorial supply room • Change out urinal deodorant • Dusting blocks/screens • Clean water cooler dispenser 2859/031858-0001 12775493 1 a00/00/00 -24- AAMENIFEE FNew.Better.Best. 29995 Evans Road Kay Ceniceros Senior Center Estimated cleanable sgft 7,890 Cleaning Service Days: 7 Days-Sunday to Saturday Cleaning Time: Between the hours of 9 PM to 5 AM Daily Services per Technical Daily Services per Monthly Services per Specifications: Technical Specifications: Technical Specifications: General Tasks Restrooms • Clean vertical/horizontal/roller • Empty all waste receptacles and • Clean all waste receptacles and shades recycling bins and replace liners replace liners • Clean HVAC vents, returns,and • Clean entrance mats and sweep • Clean and disinfect toilets and exhaust fan grills exterior entrance area (6' urinals • Detail Vacuum perimeter) • Clean,mop,and disinfect floors • Detail dusting • Clean entrance doors and entrance • Clean,disinfect,and refill • Refill restroom deodorizers side glass paper products dispensers • Clean floor drains • Clean,sweep,mop entrance floors . Clean and refill soap dispensers • Deep clean restroom inside • Clean and disinfect countertops • Replace urinal cartridges • Clean water cooler dispensers and sinks • Clean,vacuum,and spot clean • Clean walls,partitions and carpeted areas doors • Clean,sweep,and mop non- • Clean mirrors carpeted floors • Vacuum carpet • Spot clean carpet • Clean tables,desks,chairs,sofas (public areas,meeting/conference rooms,cubicles,and offices) • Spot clean doors,interior windows, and sanitize handles • Clean breakroom/kitchen areas and restock • Clean coffee stations • Clean hand sanitizers • Keep janitorial supply room clean and orderly • Check,close and lock all exterior doors and windows and set alarm Weekly Services per Technical Weekly Services per Specifications: Technical Specifications: General Tasks Restrooms • Change out mop heads • Change out mop heads • Clean Janitorial supply room . Change out urinal deodorant • Dusting blocks/screens • Clean water cooler dispenser 2859/031858-0001 12775493.1 a00/00/00 -25- MENIFEE AF* New.Better.Best. 29995 Evans Road Senior Center - North Annex Estimated cleanable sqft 1,930 Cleaning Service Days: 3 Days-Monday,Wednesday, Friday Cleaning Time: Between the hours of 9 PM to 5 AM Da�ervices per Technical Daily Services per Monthly Services per Specifications: Technical Specifications: Technical Specifications: General Tasks Restrooms • Clean vertical/horizontal/roller • Empty all waste receptacles and . Clean all waste receptacles and shades recycling bins and replace liners replace liners ■ Clean HVAC vents, returns,and • Clean entrance mats and sweep • Clean and disinfect toilets and exhaust fan grills exterior entrance area (6' urinals • Detail Vacuum perimeter) • Clean,mop,and disinfect floors • Detail dusting • Clean entrance doors . Clean,disinfect,and refill • Refill restroom deodorizers ■ Clean,sweep,mop entrance floors paper products dispensers • Clean floor drains inside a Clean and refill soap dispensers • Deep clean restroom • Clean drinking fountains and water • Clean and disinfect countertops cooler dispensers and sinks • Clean,vacuum,and spot clean . Clean walls,partitions and carpeted areas doors • Clean,sweep,and mop non- • Clean mirrors carpeted floors • Vacuum carpeting • Spot clean carpet • Clean tables,desks,chairs,sofas (public areas,meeting/conference rooms,cubicles,and offices) • Spot clean doors,interior windows, and sanitize handles • Clean breakroom/kitchen areas • Clean hand sanitizers • Keep janitorial supply room clean and orderly ■ Check,close and lock all exterior doors,windows.and set alarm Weekly Services per Technical Weekly Services per Specifications: Technical Specifications: General Tasks Restrooms • Change out mop heads • Change out mop heads • Clean Janitorial supply room • Change out urinal deodorant • Dusting blocks/screens • Clean water cooler dispenser 2859/031858-0001 12775493.1 a00/00/00 -26- MENWEE /I r 1 iI . New.Better.Best. 26860 Lary Creek Road Lary Creek Recreation Center Estimated cleanable sqft 1,750 Cleaning Service Days:5 Days-Monday to Friday Cleaning Time: Between the hours of 9 PM to 5 AM Daily rvices per Technical Daily Services per Monthly Services oer Specifications: Technical Specifications: Technical Specifications: General Tasks Restrooms • Clean vertical/horizontal/roller • Empty all waste receptacles and • Clean all waste receptacles and shades recycling bins and replace liners replace liners • Clean HVAC vents, returns,and • Clean entrance mats and sweep • Clean and disinfect toilets and exhaust fan grills exterior entrance area (6' urinals • Detail vacuum perimeter) • Clean,mop,and disinfect floors • Detail dusting • Clean entrance doors and entrance . Clean,disinfect,and refill • Refill restroom deodorizers side glass paper products dispensers • Clean floor drains • Clean,sweep,mop entrance floors • Clean and refill soap dispensers • Deep clean restroom inside • Clean and disinfect countertops • Clean drinking fountains and water and sinks cooler dispensers • Clean walls,partitions and • Clean and vacuum carpeted areas doors • Spot clean carpet areas • Clean mirrors • Clean,vacuum,and spot clean carpeted areas • Vacuum carpeting • Spot clean carpet • Clean tables,desks,chairs,sofas (public areas,meeting/conference rooms,cubicles,and offices) • Spot clean doors,interior windows, and sanitize handles • Clean breakroom/kitchen areas and restock • Clean hand sanitizers • Keep janitorial supply room clean and orderly • Check,close and lock all exterior doors.windows,and set alarm Weekly Services per Technical Weekly Services per Specifications: Technical Specifications: General Tasks Restrooms • Change out mop heads • Change out mop heads • Clean Janitorial supply room • Change out urinal deodorant • Dusting blocks/screens • Clean water cooler dispenser 2859/031858-0001 12775493 1 a00/00/00 -27- MENIFEE New.Better.Best. 27860 Bradley Road Public Works Maintenance and Estimated cleanable sqft 1,200 Operations Center Cleaning Service Days: 5 Days-Monday to Friday Cleaning Time: Between the hours of 9 PM to 5 AM Daily Services per Technical Daily Services per .Monthly Services per Specifications: Technical Specifications: Technical Specifications: General Tasks Restrooms • Clean vertical/horizontal/roller • Empty all waste receptacles and • Clean all waste receptacles and shades recycling bins and replace liners replace liners • Clean HVAC vents, returns,and • Clean entrance mats and sweep . Clean and disinfect toilets and exhaust fan grills exterior entrance area (6' urinals • Detail Vacuum perimeter) • Clean,mop,and disinfect floors • Detail dusting • Clean entrance doors • Clean,disinfect,and refill • Refill restroom deodorizers • Clean,sweep,mop entrance floors paper products dispensers • Clean floor drains inside • Clean and refill soap dispensers • Deep clean restroom • Clean drinking fountains and water • Clean and disinfect countertops cooler dispensers and sinks • Clean,vacuum,and spot clean e Clean walls,partitions and carpeted areas doors • Clean,sweep,and mop non- • Clean mirrors carpeted floors • Vacuum carpeting • Spot clean carpet • Clean tables, desks,chairs,sofas (public areas,meeting/conference rooms,cubicles,and offices) • Spot clean doors,interior windows, and sanitize handles • Clean breakroom/kitchen areas and restock • Clean coffee stations • Clean hand sanitizers • Keep janitorial supply room clean and orderly • Check,close and lock all exterior doors,windows,and set alarm Weekly Services er Technical Weekly Services per Specifications: Technical Specifications: General Tasks Restrooms • Change out mop heads • Change out mop heads • Clean Janitorial supply room • Change out urinal deodorant • Dusting block/screen • Clean water cooler dispenser 2859/031858-0001 12775493.1 a00/00/00 -28- AMENIFEE New.Better.Best. 28115 Bradley Read Menifee Police Substation Estimated cleanable sqft 1,000 Cleaning Service Days: 3 Days-Monday,Wednesday, Friday Cleaning Time: Between the hours of 8 AM ID 4 PM Daily Services per Technical Daily Services per Monthf Services per Specifications: Technical Specifications: Technical Specifications: General Tasks Restrooms • Clean vertical/horizontal/roller • Empty all waste receptacles and • Clean all waste receptacles and shades recycling bins and replace liners replace liners • Clean HVAC vents, returns,and • Clean entrance mats and sweep • Clean and disinfect toilets and exhaust fan grills exterior entrance area (6' urinals • Detail Vacuum perimeter) • Clean,mop,and disinfect floors • Detail dusting • Clean entrance doors and entrance • Clean,disinfect,and refill • Refill restroom deodorizers side glass paper products dispensers • Clean floor drains • Clean,sweep,mop entrance floors • Clean and refill soap dispensers • Deep clean restroom inside • Clean and disinf ec t countertops • Clean drinking fountains and water and sinks cooler dispensers • Clean walls,partitions and ■ Clean,vacuum,and spot clean doors carpeted areas • Clean mirrors • Clean, sweep,and mop non- carpeted floors • Vacuum carpeting • Spot clean carpet • Clean tables,desks,chairs,sofas (public areas,meeting/conference rooms,cubicles,and offices) • Spot clean doors,interior windows, and sanitize handles • Clean break room/kitchen areas and restock • Clean coffee stations • Clean hand sanitizers • Keep janitorial supply room clean and orderly ■ Check,close and lock all exterior doors,windows,and set alarm Weekly Services per Technical Weekly Services per Specifications Technical Specifications: General Tasks Restrooms • Change out mop heads • Change out mop heads • Clean Janitorial supply room • Dusting • Clean water cooler dispenser 2859/031858-0001 12775493.1 a00/00/00 -29-