2016/04/26 Leverage Information Systems, Inc. FY17 Lobby Camera System CITY OF MENIFEE
PROFESSIONAL SERVICES AGREEMENT
THIS PROFESSIONAL SERVICES AGREEMENT("Agreement") is made and effective
this 26th day of April, 2016 ("Effective Date") by and between the CITY OF MENIFEE, a
California municipal corporation, ("City") and Leverage Information Systems, a California
Corporation, C Corporation ("Consultant"). City and Consultant may sometimes herein be
referred to individually as a"Party" and collectively as the "Parties."
SECTION 1. SERVICES.
Subject to the terms and conditions set forth in this Agreement, Consultant shall provide to
City the services described in the Scope of Services, attached hereto as Exhibit A and incorporated
herein by this reference (the "Services"). Consultant will perform subsequent task orders as
requested by the Contract Administrator (as defined below), in accordance with the Scope of
Services. In the event of a conflict in or inconsistency between the terms of this Agreement and
Exhibit A, this Agreement shall prevail.
1.1 Term of Services. The term of this Agreement shall begin on April 261h, 2016 and
shall end on September 26th, 2017 unless the term of this Agreement is otherwise terminated or
extended as provided for in Section 8. The time provided to Consultant to complete the Services
required by this Agreement shall not affect City's right to terminate this Agreement, as provided
for in Section 8.
1.2 Standard of Performance. Consultant represents and warrants that Consultant is a
provider of first class work and services and Consultant is experienced in performing the Services
contemplated herein and, in light of such status and experience, Consultant shall perform the
Services required pursuant to this Agreement in the manner and according to the standards
observed by a competent practitioner of the profession in which Consultant is engaged in the
geographical area in which Consultant practices its profession and to the sole satisfaction of the
Contract Administrator.
1.3 Assignment of Personnel. Consultant shall assign only competent personnel to
perform the Services pursuant to Agreement. In the event that City, in its sole discretion, at any
time during the term of this Agreement, desires the reassignment of any such persons, Consultant
shall, immediately upon receiving notice from City of such desire of City, reassign such person or
persons.
1.4 Time. Consultant shall devote such time to the performance of the Services
pursuant to this Agreement as may be reasonably necessary to satisfy Consultant's obligations
hereunder.
1.5 Authorization to Perform Services. Consultant is not authorized to perform any of
the Services or incur any costs whatsoever under the terms of this Agreement until receipt of
authorization from the Contract Administrator.
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SECTION 2. COMPENSATION.
City hereby agrees to pay Consultant a sum not to exceed Thirteen Thousand four hundred
five dollars and ninety-two cents ($13,405.92) notwithstanding any contrary indications that may
be contained in Consultant's proposal, for the Services to be performed and reimbursable costs
incurred under this Agreement. In the event of a conflict between this Agreement and Exhibit A,
regarding the amount of compensation, this Agreement shall prevail. City shall pay Consultant
for the Services rendered pursuant to this Agreement at the time and in the manner set forth herein.
The payments specified below shall be the only payments from City to Consultant for the Services
rendered pursuant to this Agreement. Consultant shall submit all invoices to City in the manner
specified herein. Except as specifically authorized in advance by City, Consultant shall not bill
City for duplicate services performed by more than one person.
2.1 Invoices. Consultant shall submit invoices monthly during the term of this
Agreement, based on the cost for the Services performed and reimbursable costs incurred prior to
the invoice date. Invoices shall contain the following information:
a. Serial identifications of progress bills; i.e., Progress Bill No. 1 for the first
invoice, etc.;
b. The beginning and ending dates of the billing period;
C. A"Task Summary" containing the original contract amount, the amount of
prior billings,the total due this period,the balance available under this Agreement,and the
percentage of completion;
d. At City's option, for each item in each task, a copy of the applicable time
entries or time sheets shall be submitted showing the name of the person performing the
Services, the hours spent by each person, a brief description of the Services, and each
reimbursable expense;
e. The total number of hours of work performed under this Agreement by
Consultant and each employee, agent, and subcontractor of Consultant performing the
Services hereunder necessary to complete the Services described in Exhibit A;
f. Receipts for expenses to be reimbursed;
g. The Consultant Representative's signature.
Invoices shall be submitted to:
City of Menifee
Attn: Accounts Payable
29714 Haun Road
Menifee, CA 92586
2.2 Monthly Payment. City shall make monthly payments, based on invoices received,
for the Services satisfactorily performed, and for authorized reimbursable costs incurred. City
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shall have thirty (30) days from the receipt of an invoice that complies with all of the requirements
above to pay Consultant.
2.3 Final Payment. City shall pay the last five percent (5%) of the total amount due
pursuant to this Agreement within sixty (60) days after completion of the Services and submittal
to City of a final invoice, if all of the Services required have been satisfactorily performed.
2.4 Total Pam. City shall not pay any additional sum for any expense or cost
whatsoever incurred by Consultant in rendering the Services pursuant to this Agreement. City
shall make no payment for any extra, further, or additional service pursuant to this Agreement.
In no event shall Consultant submit any invoice for an amount in excess of the
maximum amount of compensation provided above either for a task or for the entirety of the
Services performed pursuant to this Agreement,unless this Agreement is modified in writing prior
to the submission of such an invoice.
2.5 Hourly Fees. Fees for the Services performed by Consultant on an hourly basis
shall not exceed the amounts shown on the fee schedule included with Exhibit A.
2.6 Reimbursable Expenses. Reimbursable expenses are included within the maximum
amount of this Agreement.
2.7 Payment of Taxes. Consultant is solely responsible for the payment of employment
taxes incurred under this Agreement and any federal or state taxes.
2.8 Payment upon Termination. In the event that City or Consultant terminates this
Agreement pursuant to Section 8, City shall compensate Consultant for all outstanding costs and
reimbursable expenses incurred for Services satisfactorily completed and for reimbursable
expenses as of the date of written notice of termination. Consultant shall maintain adequate logs
and timesheets in order to verify costs and reimbursable expenses incurred to that date.
SECTION 3. FACILITIES AND EQUIPMENT.
Except as otherwise provided, Consultant shall, at its sole cost and expense, provide all
facilities and equipment necessary to perform the services required by this Agreement. City shall
make available to Consultant only physical facilities such as desks, filing cabinets, and conference
space, as may be reasonably necessary for Consultant's use while consulting with City employees
and reviewing records and the information in possession of City. The location, quantity, and time
of furnishing those facilities shall be in the sole discretion of City. In no event shall City be
required to furnish any facility that may involve incurring any direct expense, including but not
limited to computer, long-distance telephone or other communication charges, vehicles, and
reproduction facilities.
SECTION 4. INSURANCE REQUIREMENTS.
Before beginning any work under this Agreement, Consultant, at its own cost and expense,
shall procure the types and amounts of insurance checked below and provide Certificates of
Insurance, indicating that Consultant has obtained or currently maintains insurance that meets the
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requirements of this section and which is satisfactory, in all respects, to City. Consultant shall
maintain the insurance policies required by this section throughout the term of this Agreement.
The cost of such insurance shall be included in Consultant's compensation. Consultant shall not
allow any subcontractor, consultant or other agent to commence work on any subcontract until
Consultant has obtained all insurance required herein for the subcontractor(s) and provided
evidence thereof to City. Verification of the required insurance shall be submitted and made part
of this Agreement prior to execution. Consultant acknowledges the insurance policy must cover
inter-insured suits between City and other Insureds.
4.1 Workers' Compensation. Consultant shall, at its sole cost and expense, maintain
Statutory Workers' Compensation Insurance and Employer's Liability Insurance for any and all
persons employed directly or indirectly by Consultant pursuant to the provisions of the California
Labor Code. Statutory Workers' Compensation Insurance and Employer's Liability Insurance
shall be provided with limits of not less than ONE MILLION DOLLARS ($1,000,000.00) per
accident, ONE MILLION DOLLARS ($1,000,000.00)disease per employee, and ONE MILLION
DOLLARS ($1,000,000.00) disease per policy. In the alternative, Consultant may rely on a self-
insurance program to meet those requirements, but only if the program of self-insurance complies
fully with the provisions of the California Labor Code. Determination of whether a self-insurance
program meets the standards of the California Labor Code shall be solely in the discretion of the
Contract Administrator. The insurer, if insurance is provided, or Consultant, if a program of self-
insurance is provided, shall waive all rights of subrogation against City and its officers, officials,
employees, and authorized volunteers for loss arising from the Services performed under this
Agreement.
4.2 Commercial General and Automobile Liability Insurance.
a. General requirements. Consultant, at its own cost and expense, shall
maintain commercial general and automobile liability insurance for the term of this Agreement in
an amount not less than ONE MILLION DOLLARS ($1,000,000.00) per occurrence, combined
single limit coverage,for risks associated with the Services contemplated by this Agreement,TWO
MILLION DOLLARS ($2,000,000.00) general aggregate, and TWO MILLION
DOLLARS ($2,000,000.00) products/completed operations aggregate. If a Commercial General
Liability Insurance or an Automobile Liability Insurance form or other form with a general
aggregate limit is used, either the general aggregate limit shall apply separately to the Services to
be performed under this Agreement or the general aggregate limit shall be at least twice the
required occurrence limit. Such coverage shall include but shall not be limited to, protection
against claims arising from bodily and personal injury, including death resulting therefrom, and
damage to property resulting from the Services contemplated under this Agreement, including the
use of hired, owned, and non-owned automobiles.
b. Minimum scope of coverage. Commercial general coverage shall be at least
as broad as Insurance Services Office Commercial General Liability occurrence form CG 0001.
Automobile coverage shall be at least as broad as Insurance Services Office Automobile Liability
form CA 0001 Code 2, 8, and 9. No endorsement shall be attached limiting the coverage.
C. Additional requirements. Each of the following shall be included in the
insurance coverage or added as a certified endorsement to the policy:
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a. The insurance shall cover on an occurrence or an accident basis, and
not on a claims-made basis.
b. Any failure of Consultant to comply with reporting provisions of the
policy shall not affect coverage provided to City and its officers,employees,agents,
and volunteers.
4.3 Professional Liability Insurance.
a. General requirements. Consultant, at its own cost and expense, shall
maintain for the period covered by this Agreement professional liability insurance for licensed
professionals performing the Services pursuant to this Agreement in an amount not less than ONE
MILLION DOLLARS ($1,000,000) covering the licensed professionals' errors and omissions.
Any deductible or self-insured retention shall be shown on the Certificate. If the deductible or
self-insured retention exceeds TWENTY-FIVE THOUSAND DOLLARS ($25,000), it must be
approved by City.
b. Claims-made limitations. The following provisions shall apply if the
professional liability coverage is written on a claims-made form:
a. The retroactive date of the policy must be shown and must be no
later than the commencement of the Services.
b. Insurance must be maintained and evidence of insurance must be
provided for at least five (5) years after the expiration or termination of this
Agreement or completion of the Services, so long as commercially available at
reasonable rates.
C. If coverage is canceled or not renewed and it is not replaced with
another claims-made policy form with a retroactive date that precedes the Effective
Date of this Agreement, Consultant must provide extended reporting coverage for
a minimum of five (5) years after the expiration or termination of this Agreement
or the completion of the Services. Such continuation coverage may be provided by
one of the following: (1) renewal of the existing policy; (2) an extended reporting
period endorsement; or (3) replacement insurance with a retroactive date no later
than the commencement of the Services under this Agreement. City shall have the
right to exercise, at Consultant's sole cost and expense, any extended reporting
provisions of the policy, if Consultant cancels or does not renew the coverage.
d. A copy of the claim reporting requirements must be submitted to
City prior to the commencement of the Services under this Agreement.
4.4 All Policies Requirements.
a. Acceptability of insurers. All insurance required by this Section is to be
placed with insurers with a Bests' rating of no less than A:VII and admitted in California.
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b. Verification of coverage. Prior to beginning the Services under this
Agreement, Consultant shall furnish City with Certificates of Insurance, additional insured
endorsement or policy language granting additional insured status complete certified copies of all
policies, including complete certified copies of all endorsements. All copies of policies and
certified endorsements shall show the signature of a person authorized by that insurer to bind
coverage on its behalf. The Certificate of Insurance must include the following reference:
Menifee Lobby Cameras. The name and address for Additional Insured endorsements,
Certificates of Insurance and Notice of Cancellation is: City of Menifee, 29714 Haun Road,
Menifee, CA 92586. City must be endorsed as an additional insured for liability arising out of
ongoing and completed operations by or on behalf of Consultant.
C. Notice of Reduction in or Cancellation of Coverage. Consultant shall
provide written notice to City within ten (10) working days if. (1) any of the required insurance
policies is terminated; (2) the limits of any of the required polices are reduced;or(3) the deductible
or self-insured retention is increased.
d. Additional insured; primary insurance. City and its officers, employees,
agents, and authorized volunteers shall be covered as additional insureds with respect to each of
the following: liability arising out of the Services performed by or on behalf of Consultant,
including the insured's general supervision of Consultant; products and completed operations of
Consultant, as applicable; premises owned, occupied, or used by Consultant; and automobiles
owned, leased, or used by Consultant in the course of providing the Services pursuant to this
Agreement. The coverage shall contain no special limitations on the scope of protection afforded
to City or its officers,employees, agents,or authorized volunteers. The insurance provided to City
as an additional insured must apply on a primary and non-contributory basis with respect to any
insurance or self-insurance program maintained by City. Additional insured status shall continue
for one (1) year after the expiration or termination of this Agreement or completion of the Services.
A certified endorsement must be attached to all policies stating that coverage is
primary insurance with respect to City and its officers, officials, employees, and volunteers, and
that no insurance or self-insurance maintained by City shall be called upon to contribute to a loss
under the coverage.
e. Deductibles and Self-insured Retentions. Consultant shall obtain the
written approval of City for the self-insured retentions and deductibles before beginning any of the
Services.
During the term of this Agreement, only upon the prior express written
authorization of the Contract Administrator, Consultant may increase such deductibles or self-
insured retentions with respect to City, its officers, employees, agents, and volunteers. The
Contract Administrator may condition approval of an increase in deductible or self-insured
retention levels with a requirement that Consultant procure a bond guaranteeing payment of losses
and related investigations, claim administration, and defense expenses that is satisfactory in all
respects to each of them.
f. Subcontractors. Consultant shall include all subcontractors as insureds
under its policies or shall furnish separate certificates and certified endorsements for each
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subcontractor. All coverages for subcontractors shall be subject to all of the requirements stated
herein.
g. Variation. The Contract Administrator may, but is not required to, approve
in writing a variation in the foregoing insurance requirements, upon a determination that the
coverage, scope, limits, and forms of such insurance are either not commercially available, or that
City's interests are otherwise fully protected.
4.5 Remedies. In addition to any other remedies at law or equity City may have if
Consultant fails to provide or maintain any insurance policies or policy endorsements to the extent
and within the time herein required, City may, at its sole option, exercise any of the following
remedies,which are alternatives to other remedies City may have and are not the exclusive remedy
for Consultant's breach:
a. Obtain such insurance and deduct and retain the amount of the premiums
for such insurance from any sums due under this Agreement;
b. Order Consultant to stop work under this Agreement or withhold any
payment that becomes due to Consultant hereunder, or both stop work and withhold any
payment, until Consultant demonstrates compliance with the requirements hereof; and/or
C. Terminate this Agreement.
SECTION 5. INDEMNIFICATION.
5.1 Indemnification for Professional Liability. Where the law establishes a
professional standard of care for performance of the Services, to the fullest extent permitted by
law, Consultant shall indemnify, protect, defend, and hold harmless City and any and all of its
officers, employees, officials, volunteers, and agents from and against any and all claims, losses,
costs, damages, expenses, liabilities, liens, actions, causes of action (whether in tort, contract,
under statute, at law, in equity, or otherwise) charges, awards, assessments, fines, or penalties of
any kind (including reasonable consultant and expert fees and expenses of investigation, costs of
whatever kind and nature and, if Consultant fails to provide a defense for City, the legal costs of
counsel retained by City) and any judgment (collectively, "Claims")to the extent same are caused
in whole or in part by any negligent or wrongful act, error, or omission of Consultant, its officers,
agents, employees, or subcontractors (or any entity or individual that Consultant shall bear the
legal liability thereof) in the performance of professional services under this Agreement.
5.2 Indemnification for Other than Professional Liability. Other than in the
performance of professional services and to the full extent permitted by law, Consultant shall
indemnify, protect, defend, and hold harmless City, and any and all of its officers, employees,
officials,volunteers, and agents from and against any and all Claims, where the same arise out of,
are a consequence of, or are in any way attributable to, in whole or in part, the performance of this
Agreement by Consultant or by any individual or entity for which Consultant is legally liable,
including but not limited to officers, agents, employees or subcontractors of Consultant.
5.3 Limitation of Indemnification. The provisions of this Section 5 do not apply to
claims occurring as a result of City's sole or active negligence. The provisions of this Section 5
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shall not release City from liability arising from gross negligence or willful acts or omissions of
City or any and all of its officers, officials, employees, and agents acting in an official capacity.
SECTION 6. STATUS OF CONSULTANT.
6.1 Independent Contractor. At all times during the term of this Agreement,Consultant
shall be an independent contractor and shall not be an employee of City. City shall have the right
to control Consultant only insofar as the results of the Services rendered pursuant to this
Agreement and assignment of personnel pursuant to Subparagraph 1.3; however, otherwise City
shall not have the right to control the means by which Consultant accomplishes the Services
rendered pursuant to this Agreement. The personnel performing the Services under this
Agreement on behalf of Consultant shall at all times be under Consultant's exclusive direction and
control. Consultant shall not at any time or in any manner represent that it or any of its officers,
employees,or agents is in any manner officers, officials, employees, or agents of City. Consultant
shall not incur or have the power to incur any debt, obligation, or liability whatever against City,
or bind City in any manner. Except for the fees paid to Consultant as provided in this Agreement,
City shall not pay salaries,wages, or other compensation to Consultant for performing the Services
hereunder for City. City shall not be liable for compensation or indemnification to Consultant for
injury or sickness arising out of performing the Services hereunder. Notwithstanding any other
City, state, or federal policy,rule, regulation, law,or ordinance to the contrary, Consultant and any
of its employees, agents, and subcontractors providing services under this Agreement shall not
qualify for or become entitled to any compensation, benefit, or any incident of employment by
City, including but not limited to eligibility to enroll in the California Public Employees
Retirement System ("PERS") as an employee of City and entitlement to any contribution to be
paid by City for employer contributions and/or employee contributions for PERS benefits.
SECTION 7. LEGAL REQUIREMENTS.
7.1 Governing Law. The laws of the State of California shall govern this Agreement.
7.2 Compliance with Applicable Laws. Consultant and any subcontractor shall comply
with all applicable local, state, and federal laws and regulations applicable to the performance of
the work hereunder. Consultant shall not hire or employ any person to perform work within City
or allow any person to perform the Services required under this Agreement unless such person is
properly documented and legally entitled to be employed within the United States. Any and all
work subject to prevailing wages,as determined by the Director of Industrial Relations of the State
of California, will be the minimum paid to all laborers, including Consultant's employee and
subcontractors. It is understood that it is the responsibility of Consultant to determine the correct
scale. The State Prevailing Wage Rates may be obtained from the California Department of
Industrial Relations ("DIR") pursuant to California Public Utilities Code, Sections 465, 466, and
467 by calling 415-703-4774. Appropriate records demonstrating compliance with such
requirement shall be maintained in a safe and secure location at all times, and readily available at
City's request. Consultant shall indemnify, defend, and hold City and its elected and appointed
boards, members, officials, officers, agents, representatives, employees, and volunteers harmless
from and against any liability, loss, damage, cost or expenses (including but not limited to
reasonable attorneys' fees, expert witness fees, court costs, and costs incurred related to any
inquiries or proceedings) arising from or related to (i)the noncompliance by Consultant or any
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party performing the Services of any applicable local, state, and/or federal law, including,without
limitation, any applicable federal and/or state labor laws (including, without limitation, the
requirement to pay state prevailing wages and hire apprentices); (ii) the implementation of Section
1781 of the Labor Code, as the same may be amended from time to time, or any other similar law;
and/or (iii) failure by Consultant or any party performing the Services to provide any required
disclosure or identification as required by Labor Code Section 1781, as the same may be amended
from time to time, or any other similar law. It is agreed by the Parties that, in connection with
performance of the Services, including, without limitation, any and all public works (as defined
by applicable law), Consultant shall bear all risks of payment or non-payment of prevailing wages
under California law and/or the implementation of Labor Code Section 1781, as the same may be
amended from time to time, and/or any other similar law. Consultant acknowledges and agrees
that it shall be independently responsible for reviewing the applicable laws and regulations and
effectuating compliance with such laws. Consultant shall require the same of all subcontractors.
7.3 Licenses and Permits. Consultant represents and warrants to City that Consultant
and its employees, agents, and any subcontractors have all licenses, permits, qualifications, and
approvals of whatsoever nature that are legally required to practice their respective professions.
Consultant represents and warrants to City that Consultant and its employees, agents, and
subcontractors shall, at their sole cost and expense, keep in effect at all times during the term of
this Agreement any licenses, permits, and approvals that are legally required to practice their
respective professions. In addition to the foregoing,Consultant and any subcontractors shall obtain
and maintain during the term of this Agreement valid Business Licenses from City.
SECTION 8. TERMINATION AND MODIFICATION.
8.1 Termination. City may cancel this Agreement at any time and without cause upon
written notification to Consultant.
8.2 Termination by Consultant. Consultant may cancel this Agreement upon 30 days'
written notice to City.
8.3 Consequences of Termination. In the event of termination, Consultant shall be
entitled to compensation for the Services performed up to the date of termination; City, however,
may condition payment of such compensation upon Consultant delivering to City any or all
documents, photographs, computer software, video and audio tapes, and other materials provided
to Consultant or prepared by or for Consultant or City in connection with this Agreement.
8.4 Extension. City may, in its sole and exclusive discretion, extend the end date of
this Agreement beyond that provided for in Subsection 1.1. Any such extension shall require a
written amendment to this Agreement, as provided for herein. Consultant understands and agrees
that, if City grants such an extension, City shall have no obligation to provide Consultant with
compensation beyond the maximum amount provided for in this Agreement. Similarly, unless
authorized by the Contract Administrator, City shall have no obligation to reimburse Consultant
for any otherwise reimbursable expenses incurred during the extension period.
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8.5 Amendments. The Parties may amend this Agreement only by a writing signed by
all the Parties.
8.6 Assignment and Subcontracting. City and Consultant recognize and agree that this
Agreement contemplates personal performance by Consultant and is based upon a determination
of Consultant's unique personal competence, experience, and specialized personal knowledge.
Moreover, a substantial inducement to City for entering into this Agreement was and is the
professional reputation and competence of Consultant. Consultant may not assign this Agreement
or any interest therein without the prior written approval of the Contract Administrator. Consultant
shall not subcontract any portion of the performance contemplated and provided for herein, other
than to the subcontractors noted in Consultant's proposal, without prior written approval of the
Contract Administrator. In the event that key personnel leave Consultant's employ, Consultant
shall notify City immediately.
8.7 Survival. All obligations arising prior to the expiration or termination of this
Agreement and all provisions of this Agreement allocating liability between City and Consultant
shall survive the expiration or termination of this Agreement.
8.8 Options upon Breach by Consultant. If Consultant materially breaches any of the
terms of this Agreement, City's remedies shall include, but not be limited to, any or all of the
following:
a. Immediately terminate this Agreement;
b. Retain the plans, specifications, drawings, reports, design documents, and
any other work product prepared by Consultant pursuant to this Agreement;
C. Retain a different consultant to complete the Services described in
Exhibit A; and/or
d. Charge Consultant the difference between the cost to complete the Services
described in Exhibit A that is unfinished at the time of breach and the amount that City
would have paid Consultant pursuant to Section 2 if Consultant had completed the
Services.
SECTION 9. KEEPING AND STATUS OF RECORDS.
9.1 Records Created as Part of Consultant's Performance. All reports, data, maps,
models, charts, studies, surveys, photographs, memoranda, plans, studies, specifications, records,
files, or any other documents or materials, in electronic or any other form that Consultant prepares
or obtains pursuant to this Agreement and that relate to the matters covered hereunder shall be the
property of City. Consultant hereby agrees to deliver those documents to City upon the expiration
or termination of this Agreement. It is understood and agreed that the documents and other
materials, including but not limited to those described above, prepared pursuant to this Agreement
are prepared specifically for City and are not necessarily suitable for any future or other use. Any
use of such documents for other projects by City shall be without liability to Consultant. City and
Consultant agree that,until final approval by City, all data,plans, specifications,reports, and other
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documents are confidential and will not be released to third parties without prior written consent
of both Parties unless required by law.
9.2 Licensing of Intellectual Property. This Agreement creates a non-exclusive and
perpetual license for City to copy,use,modify,reuse,or sublicense any and all copyrights,designs,
rights of reproduction, and other intellectual property embodied in plans, specifications, studies,
drawings, estimates, test data, survey results, models, renderings, and other documents or works
of authorship fixed in any tangible medium of expression, including but not limited to, physical
drawings, digital renderings, or data stored digitally,magnetically, or in any other medium,which
are prepared or caused to be prepared by Consultant under this Agreement ("Documents and
Data"). Consultant shall require all subcontractors to agree in writing that City is granted a non-
exclusive and perpetual license for any Documents and Data the subcontractor prepares under this
Agreement. Consultant represents and warrants that Consultant has the legal right to license any
and all Documents and Data. Consultant makes no such representation and warranty in regard to
Documents and Data which were prepared by design professionals other than Consultant or
provided to Consultant by the City. City shall not be limited in any way in its use of the Documents
and Data at any time, provided that any such use not within the purposes intended by this
Agreement shall be at City's sole risk.
9.3 Consultant's Books and Records. Consultant shall maintain any and all ledgers,
books of account, invoices,vouchers,canceled checks,and other records or documents evidencing
or relating to charges for the Services or expenditures and disbursements charged to City under
this Agreement for a minimum of three (3) years, or for any longer period required by law, from
the date of final payment to Consultant under this Agreement. All such records shall be maintained
in accordance with generally accepted accounting principles and shall be clearly identified and
readily accessible.
9.4 Inspection and Audit of Records. Any records or documents that Section 9.3 of
this Agreement requires Consultant to maintain shall be made available for inspection, audit,
and/or copying at any time during regular business hours, upon oral or written request of City.
Under California Government Code Section 8546.7, if the amount of public funds expended under
this Agreement exceeds TEN THOUSAND DOLLARS ($10,000.00), this Agreement shall be
subject to the examination and audit of the State Auditor, at the request of City or as part of any
audit of City, for a period of three (3) years after final payment under this Agreement.
SECTION 10. MISCELLANEOUS PROVISIONS.
10.1 Attorneys' Fees. If either Party to this Agreement brings any action, including an
action for declaratory relief, to enforce or interpret the provision of this Agreement, the prevailing
Party shall be entitled to reasonable attorneys' fees and expenses including costs, in addition to
any other relief to which that Party may be entitled; provided, however, that the attorneys' fees
awarded pursuant to this Section shall not exceed the hourly rate paid by City for legal services
multiplied by the reasonable number of hours spent by the prevailing Party in the conduct of the
litigation. The court may set such fees in the same action or in a separate action brought for that
purpose.
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10.2 Applicable Law; Venue. The internal laws of the State of California shall govern
the interpretation and enforcement of this Agreement. In the event that either Party brings any
action against the other under this Agreement, the Parties agree that trial of such action shall be
vested exclusively in Riverside County.
10.3 Severability. If any provision of this Agreement is held invalid, the remainder of
this Agreement shall not be affected thereby and all other parts of this Agreement shall
nevertheless be in full force and effect.
10.4 Section Headings and Subheadings. The section headings and subheadings
contained in this Agreement are included for convenience only and shall not limit or otherwise
affect the terms of this Agreement.
10.5 No Implied Waiver of Breach. The waiver of any breach of a specific provision of
this Agreement does not constitute a waiver of any other breach of that term or any other term of
this Agreement.
10.6 Successors and Assigns. The provisions of this Agreement shall inure to the benefit
of and shall apply to and bind the successors and assigns of the Parties.
10.7 Consultant Representative. All matters under this Agreement shall be handled for
Consultant by Doug Chesler ("Consultant's Representative"). The Consultant's Representative
shall have full authority to represent and act on behalf of Consultant for all purposes under this
Agreement. The Consultant's Representative shall supervise and direct the Services, using his
best skill and attention, and shall be responsible for all means, methods, techniques, sequences,
and procedures and for the satisfactory coordination of all portions of the Services under this
Agreement.
10.8 City Contract Administration. This Agreement shall be administered by a City
employee, Derek Williamson, IT Manager ("Contract Administrator"). All correspondence shall
be directed to or through the Contract Administrator or his designee. The Contract Administrator
shall have the power to act on behalf of City for all purposes under this Agreement. Unless
otherwise provided in this Agreement, Consultant shall not accept direction or orders from any
person other than the Contract Administrator or his designee.
10.9 Notices. Any written notice to Consultant shall be sent to:
Leverage Information Systems
18815 1391"Avenue NE, Suite B
Woodinville, WA 98072
Attn: Terry Woodruff
Any written notice to City shall be sent to the Contract Administrator at:
City of Menifee
29714 Haun Road
Menifee, CA 92586
Attn: Derek Williamson
2671/031858-0001
7630421.2 a04/28/16 -12-
with a copy to:
City Clerk
City of Menifee
29714 Haim Road
Menifee, CA 92586
10.10 Professional Seal. Where applicable in the determination of the Contract
Administrator,the first page of a technical report,first page of design specifications,and each page
of construction drawings shall be stamped/sealed and signed by the licensed professional
responsible for the report/design preparation. The stamp/seal shall be in a block entitled"Seal and
Signature of Registered Professional with report/design responsibility," as in the following
example.
Seal and Signature of Registered Professional with
report/design responsibility.
10.11 Rights and Remedies. Except with respect to rights and remedies expressly
declared to be exclusive in this Agreement, the rights and remedies of the Parties are cumulative
and the exercise by either Party of one or more of such rights or remedies shall not preclude the
exercise by it, at the same or different times, of any other rights or remedies for the same default
or any other default by the other Party.
10.12 Integration. This Agreement, including the scope of services attached hereto and
incorporated herein as Exhibit A, represents the entire and integrated agreement between City and
Consultant and supersedes all prior negotiations, representations, or agreements, either written or
oral. The terms of this Agreement shall be construed in accordance with the meaning of the
language used and shall not be construed for or against either Party by reason of the authorship of
this Agreement or any other rule of construction which might otherwise apply.
10.13 Counterparts. This Agreement may be executed in multiple counterparts, each of
which shall be an original and all of which together shall constitute one agreement.
10.14 Execution of Contract. The persons executing this Agreement on behalf of each of
the Parties hereto represent and warrant that(i) such Party is duly organized and existing, (ii) they
are duly authorized to execute and deliver this Agreement on behalf of said Party, (iii) by so
executing this Agreement, such Party is formally bound to the provisions of this Agreement, and
(iv) that entering into this Agreement does not violate any provision of any other Agreement to
which said Party is bound.
10.15 Nondiscrimination. Consultant covenants that,by and for itself,its heirs,executors,
assigns,and all persons claiming under or through them,that in the performance of this Agreement
there shall be no discrimination against or segregation of, any person or group of persons on
account of any impermissible classification including, but not limited to, race, color, creed,
religion, sex, marital status, sexual orientation, national origin, or ancestry.
2671/031858-0001
7630421.2 a04/28/16 -13-
10.16 No Third Party Beneficiaries. With the exception of the specific provisions set
forth in this Agreement, there are no intended third-party beneficiaries under this Agreement and
no such other third parties shall have any rights or obligations hereunder.
10.17 Nonliabilit,, of Officers and Employees. No officer, official, employee, agent,
representative, or volunteer of City shall be personally liable to Consultant, or any successor in
interest, in the event of any default or breach by City or for any amount which may become due to
Consultant or to its successor, or for breach of any obligation of the terms of this Agreement.
10.18 No Undue Influence. Consultant declares and warrants that no undue influence or
pressure is used against or in concert with any officer or employee of City in connection with the
award,terms or implementation of this Agreement,including any method of coercion, confidential
financial arrangement, or financial inducement. No officer or employee of City shall receive
compensation, directly or indirectly, from Consultant, or from any officer, employee, or agent of
Consultant,in connection with the award of this Agreement or any work to be conducted as a result
of this Agreement.
10.19 No Benefit to Arise to City Employees. No member, officer, or employee of City,
or their designees or agents, and no public official who exercises authority over or has
responsibilities with respect to this Agreement during his/her tenure or for one (1) year thereafter,
shall have any interest, direct or indirect, in any agreement or sub-agreement, or the proceeds
thereof, for the Services to be performed under this Agreement.
[Signatures on Following Page]
2671/031858-0001
7630421.2 a04/28/16 -14-
IN WITNESS WHEREOF, the Parties hereto have executed and entered into this
Agreement as f the Effective Date.
Cl N FEE CONSULT iT
�i,*l , I
Rob JAbson, City Manager Dou Ches.ler, resident/CE
Attest: V
Sarah Manwaring, City Clerk Terr Woodruff, Execdive Vice President
Approved as to Form:
Jeffrey T. Melching, City Attorney
2671/031858-0001
7630421.2 a04/26/16 —15—
EXHIBIT A
SCOPE OF SERVICES
EXHIBIT A
2671/031858-0001
7630421.2 a04/26/16 PAGE I of I
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
Budgetary Quote & Design
City of Menifee
City Hall Lobby Cameras
Men ife
CALIFORNIA
Information Systems Department
Director— Derek Williamson
L EVk G E
ORMATION SYSTEMS
Corporate Office:
18815 1391h Ave NE,Suite B
Woodinville,WA 98072
425-482-9200 Office
800-825-6680 Toll Free
425-485-9400Fax
www.LEVERAGEis.com
CA State License No.: BL00078754
CA Sales Tax ID: 99-729558
CA Contractor's License (C-7) 897224
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LEVERAGE INFORMATION SYSTEMS
1881513911 Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
City of Menifee
Information Systems Department
Director Derek Williamson
29714 Haun Road
Menifee, CA 92586
Dear Mr. Williamson,
Leverage Information Systems (LEVERAGE) has prepared the following response to the City of
Menifee's request for the City Hall Lobby cameras design and budgetary quote, and believe we have
addressed your requirements in full. LEVERAGE looks forward to building a long term business
partnership to support the projects.
We believe that the breadth of professional services we offer, our strong industry experience, local
presence in Ontario, CA,as well as our highly skilled network architects and surveillance experts makes
us uniquely qualified to support the City. LEVERAGE has a long history of success --we understand how
to execute complex projects on-time and within budget.
In our proposal, which is valid for one hundred and twenty (120) days from the date of submittal, we
have provided budgetary pricing along with a strong technical design.The Territory Manager assigned
to this project as the point of contact for any questions regarding our response is:
Scott Dietrich, IP Surveillance Engineer
3100 East Cedar, Unit 13
Ontario, CA 91764
Direct: (425) 420-1489- Email: scott.dietrich@leverageis.com
We look forward to working with you.
Sincerely,
R" zd&a
Ray Leblond
IP Surveillance Practice Director
Leverage Information Systems, Inc.
425-420-1471
2 Page
LEVERAGE INFORMATION SYSTEMS
1 881 5 13911 Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
Executive Summary
Leverage has been an industry-leading IP communications and networking solutions provider since
1984 with over 8 years dedicated solely to providing state of the art surveillance technologies for
public safety use. Our Southwest Regional Office, based in Ontario, California, is focused on delivering
innovative IP-based surveillance solutions that address public safety and law enforcement concerns.
Leverage maintains both corporate and regional certifications for all aspects of any surveillance
architecture deployed by our professionals. We have become known for our"Leverage" standard of
reliability within multiple municipal law enforcement agencies in Southern California.
Leverage is uniquely qualified to successfully design and deploy your wireless infrastructure and
surveillance solution based on the following expertise:
1) Qualified single-source provider of large-scale, unified IP Surveillance Networks.
2)Ability to uniquely provide efficient "Unification" of all City surveillance networks for use by the
City of Menifee, in addition to individual department rights and privileges.
3)Years of expertise in the Design/Build/Integration & Maintenance of Public Safety Video
Networks.
4) Local Southern California Service and Support.
The LEVERAGE patented NON-PROPRIETARY architecture lends itself to meet your current objectives
and future expansion because of its open, peer-to-peer(server-less) deployment model. Existing
LEVERAGE surveillance implementations are easily expanded by adding additional surveillance nodes.
Our open architecture and flexible integration can be seen in many cities in Southern California. All
LEVERAGE hardware and software is written, designed & manufactured in the USA (Southern
California).
Leverage Corporate Background
• Leverage Company background
— Founded in 1984
— Privately held and profitable with no bankruptcies or planned closures.
— 84 employees
— Over 500 customers
• Leverage Market Focus
— US Sciences, US DOJ, Public Safety, Healthcare, SLED, Enterprise/Commercial
• Cisco Systems Gold Certified Partner
• Cisco Systems Corporate Authorizations and Specializations;
• Masters Collaboration Architecture Specialization
• Advanced Unified Communications Architecture Specialization
• Borderless Networks Architecture Specialization
• Unified Data Center Architecture Specialization
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LEVERAGE INFORMATION SYSTEMS
188151391^Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
• Advanced Security Specialization
• ATP Telepresence
• ATP Cisco Identity Services—Security Policy Enforcement
• Cisco Smart Care Service
• Customer Satisfaction Excellence
• Individual Certifications
• Cisco Certified Design Associate
• Cisco Certified Network Associate
• Cisco Certified Design Professional
• Cisco Certified Internetwork Expert
• Cisco Certified Network Professional(s) R/S, Voice, Security
LEVERAGE has integration and development experience in the following areas critical to the City of
Anaheim Overt Surveillance Camera System:
Wireless Broadband Expertise
LEVERAGE has proven wireless broadband experience in the installation and support of microwave
radio systems for OEMs including Firetide, Siklu, Motorola, Ubiquity,Aruba, and Cisco Systems for
both licensed and unlicensed (including public safety 4.9ghz) spectrum across p2p, p2mp, and mesh
topologies.
While LEVERAGE is proud of its long-haul wireless broadband deployments (National Nuclear Security
Agency deployment of 19 miles), we also possess deep experience in both rural and dense population
areas with deployments from 100 meters and beyond. LEVERAGE's experience in radio
communications is a critical factor to our success in delivering video surveillance solutions.
While LEVERAGE supports numerous OEM brands of microwave radios, we are also a development
partner for many of these OEMs. In support of our customers LEVERAGE has built a wireless health
tracking application which enables us to use the SNMP protocol in use by the radio OEM's to monitor
the health of each and every wireless link on the wireless network providing LEVERAGE advance notice
of any wireless network problems 24 hours a day.
Video Integration Expertise
In working solely with public safety practitioners since 2006, LEVERAGE has developed an acute
understanding of what is required for successful surveillance video integration. LEVERAGE is highly
successful with video integration and management because of our broad expertise in integrating video
and audio across numerous critical technology architectures, where desperate legacy architectures
have a significant impact on the overall success of a City-Wide surveillance project. LEVERAGE has
expertise in the following architectures:
0 VMS architectures-we have ability to troubleshoot VMS issues at coding level.
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LEVERAGE INFORMATION SYSTEMS
18815 13911 Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
• Telepresence (Cisco Systems Advanced Telepresence Partner)
• Network Security (Cisco Systems Advanced Security specialization)
• Data Center, Storage and Servers for Seneca, Dell, Cisco Systems, EMC, NetApp, Nimble
• IP Telephony, Cisco Systems Advanced Collaboration Specialization
• Collaboration to enable full access to the video (and audio) across any network topology, from
any geography, at any time—Cisco Systems Masters Collaboration Architecture (1 of 76
nationwide)
Enterprise Architecture and Network Expertise
LEVERAGE is a solutions provider and full-service systems integrator and software developer with more
than 25 years of experience. We have the expertise to architect and deliver some of the most
important networks in the world, including those for national security, intelligence, defense,federal,
state and local government, finance, healthcare, and enterprise customers.
LEVERAGE holds certifications and authorizations for many of the top enterprise networking OEMs in
the world including:
• Cisco Systems - Gold and Masters, and certified development partner
• Juniper Networks- Elite Partner
• Brocade Networks—Certified Partner
• Aruba Wireless (now HP)—Gold Partner
• EMC Storage—Premier Partner
• NetApp Storage—Premier Partner
• Nimble Storage—Premier Partner
• Seneca Storage—Development Partner
LEVERAGE offers our customers design, deployment, and support for enterprise networking in
primarily three focus areas of Collaboration, Data Center, and Surveillance. From numerous Voice and
Collaboration deployments supporting anywhere from 100 users to 12000 users at NNSA sites across
America, to wireless enterprise systems supporting thousands at NASA JPL in Pasadena, or FBI
surveillance projects in L.A., LEVERAGE consistently demonstrates expertise in the enterprise space.
Relevant Broadcast Protocols
LEVERAGE's engineers hold numerous IT industry certifications as noted earlier in our corporate
background and are well versed in use of various protocols relevant to a typical enterprise class
surveillance network. Multi-cast, Uni-cast, G721, H264., etc there is a host of protocols and standards
necessary to ensure that your network is highly scalable and delivers optimized performance.
Enterprise Video Network Architecture and Design
Through day to day operations and customer driven design engagements, LEVERAGE has gained an
advanced understanding of the unique video network design requirements that drive public safety
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LEVERAGE INFORMATION SYSTEMS
1881513911 Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
surveillance architecture. LEVERAGE's applications built to bolt on to our QuickView, our automated
event management application (detect), and our remote network health monitoring capabilities were
all driven by direct public safety customer engagements which served to expand our expertise.
LEVERAGE has deep experience understanding and delivering on Video Network Architectures which
are purpose built for public safety. So much so that we were recently awarded a US Patent covering a
distributed video surveillance architecture in a wireless environment to which LEVERAGE'S VMS can
operate within.
Expertise in Camera Selection, placement and configuration in secure environments
In southern California LEVERAGE has directly worked with public safety agencies to select and deploy
thousands of cameras across 28 communities. Our camera expertise is extensive covering diverse
needs for things like day/night vision, perimeter security, underwater use, infrared use, license plate
recognition, in camera analytics, ruggedized, etc. LEVERAGE has the expertise to help make qualified
use-case decisions to choose the right camera for the right location.
Experience
Here are five references where Leverage has provided a large-scale, multi-site Overt Surveillance
Camera System. Deployments have consisted of cameras deployed via wireless, with some cameras
located up to a mile from the core video surveillance network equipment. Cities of Corona, Victorville,
Yucaipa, Covina, and Inglewood are all currently supported by Leverage (not subcontracted), and none
paid start up license fees or yearly license fees for recording stream licenses.
Client Reference
Item Description
City City of Inglewood
Number of Cameras 55
Population 115,000
Contact Name Micah Herd, Police Grants Coordinator
Contact Telephone Number (310)412-5506
Contact E-mail Address mherd@cityofingelwood.org
Services Provided by
Vendor Surveillance System Design & Implementation
Business Initiation Date 2012
System Launch Date 2012
Contract Cost $700,000
6 Page
LEVERAGE INFORMATION SYSTEMS
1 881 5 1391^Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
Client Reference
Item Description
City City of Corona
Number of Cameras 450+
Population 160,000
Contact Name Brent Nelson,Sergeant
Contact Telephone Number (951)736-2360
Contact E-mail Address Brent.Nelson@ci.corona.ca.us
Services Provided by Vendor Surveillance System Design & Implementation
Business Initiation Date 2013
System Launch Date 2014
Contract Cost 1.2M +
Client Reference
Item Description
City City of Victorville
Number of Cameras 70
Population 122,000
Contact Name Linzy Savage, Operations Lieutenant
Contact Telephone Number (760)241-3203
Contact E-mail Address Iksavage@sbcsd.org
Services Provided by Vendor Surveillance System Design & Implementation
Business Initiation Date 2013
System Launch Date 2014
Contract Cost $150,000+
Client Reference
Item Description
City City of Yucaipa
Number of Cameras 20+
Population 53,000
Contact Name Jason Underwood, Information Systems Admin
Contact Telephone Number (909)798-7613 ext. 271
Contact E-mail Address jnderwood@yucaipa.org
Services Provided by Vendor Surveillance System Design &Implementation
Business Initiation Date 2014
System Launch Date 2014
Contract Cost $175,000+
7 Page
LEVERAGE INFORMATION SYSTEMS
188151391^Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
Client Reference
Item Description
City City of Covina
Number of Cameras 60+
Population 50,000
Contact Name Ric Walczak, Lieutenant
Contact Telephone Number (626)705-6830
Contact E-mail Address rwalczak@covinaca.gov
Services Provided by Vendor Surveillance System Design & Implementation
Business Initiation Date 2014
System Launch Date 2015
Contract Cost $330,000
System Scalability
Leverage's solutions include a level of scalability unmatched in the industry, in order to provide
a path for legacy integration and future expansion, as described in the following examples:
The City of Corona published an RFP in September 2013 for the unification of surveillance
assets across the City. The "City Unified Camera Systems" RFP was awarded to Leverage in
February 2014. The City identified approximately 450 existing surveillance cameras deployed in
disparate systems across multiple departments including Police, City Hall, Water and Power,
Field Services, Parks and Recreation, and Traffic. Leverage designed and deployed, and
maintain an IP Surveillance network providing connectivity to each department,then assessed
all existing cameras. Expansion of the system is in progress including multiple City
Departments.The surveillance network supports over 600 cameras in a multi-cast network
environment.
The City of Inglewood contracted in with Leverage via a piggyback agreement with another
South Bay municipality, which awarded an RFP to Leverage for City Wide surveillance in 2010.
The original project included wireless infrastructure and surveillance for a Water Treatment
facility and well sites. In 2014 the City-Wide surveillance system was expanded with three
separate projects. In 2015 another expansion project providing additional street surveillance
was awarded to Leverage. An additional street and park surveillance project was awarded in
2016. We are working with the City for many other surveillance expansion initiatives
throughout the Florence corridor.
City of Victorville initially deployed a City Wide camera system in the 2009/10 timeframe with a
company named IronSky, and during our initial discussions with Victorville these cameras were
mostly non-operational. A site assessment in April 2014 was conducted by Leverage to
determine the usability of these cameras. Requirements and a way forward were developed
based upon the findings of this assessment. The City of Victorville contracted with Leverage via
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LEVERAGE INFORMATION SYSTEMS
188151391^Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
a piggyback agreement based upon an RFP awarded to Leverage by the City of Corona. The
initial phases (1 and 1a)were awarded to Leverage in fall of 2014 and included approximately
37 cameras. There were approximately 20 cameras identified in the April 2014 that Leverage
incorporated into the City Wide system that are in the midst of upgrades (bringing the camera
count to approximately 57). In May 2015 an additional 5 cameras for City Hall were added to
the City Wide surveillance system. In the fall of 2015 Leverage provided equipment and
services to create a video dispatch room. Also in that timeframe Leverage provided a storage
upgrade to support current and future cameras. In January 2016 we were contracted to
expand the City Wide system for DWP and parks with many more cameras.
Leverage was awarded an RFP by the City of Yucaipa in April 2014 to install the foundation of a
City Wide surveillance system. The initial award included 7 cameras at various locations
throughout the city including a Park and Transit Center. In January 2015 an additional phase
was awarded to Leverage to add 17 cameras to intersections and parks within the City. In the
fall of 2015 Leverage was awarded a project to create a high-speed licensed wireless link from
City Hall to their Senior Center, which included an IR/PTZ camera to monitor a nearby
park. Leverage is currently working on the next phase that includes City Facilities, parks and
intersections that includes many more cameras.
System Interoperability
Leverage has integrated both cameras and external systems into our VMS. Integration of other
networked systems is a strength for Leverage since we have resources within our organization
to accomplish that objective. Integration of other networked systems is driven by our client
base and since our focus is municipal surveillance past requests generally have been directed
towards this particular vertical market. Our software engineering team is located in our
Ontario California regional office, which is a great benefit for our clients in Southern California
since our engineering team frequently are involved with our clients during those
integrations. Amore recent trend in municipal surveillance that is foundational to
interoperability is the unification of surveillance assets across city departments and even
other organizations(i.e. school districts). Our networking experience and Cisco Gold
accreditation have proven valuable as we have several clients where this has been
accomplished. Leverage's open system approach ensures interoperability as devices we
integrate share their Software Development Kits (SDKs) with VMS manufacturers.
Cameras from OEMs that we've integrated as of this date include: Axis, Sony, Samsung,
Sightlogix, Bosch, Pelco, and Indigovision. OEM camera integration does include capabilities as
video analytics such as Virtual Tripwires. We have several deployments that utilize this form of
real time notification. We've also integrated thermal imaging and advanced analytic
capabilities through Sightlogix. The Sightlogix integration did present a challenge since it did
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LEVERAGE INFORMATION SYSTEMS
188151391^Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
not support an "independent node operation"that is a requirement of a peer to peer
architecture (see more information on peer to peer architecture in our response). Leverage
developed a software solution housed at the Sightlogix sensor that preserves our Peer to Peer
Architecture which is fundamental to a proactive response. OEM camera integration is an
ongoing development effort as technology advances increase the capability of these devices.
Leverage has developed a universal input to our VMS from other systems. We call this
capability Leverage Detect. Leverage Detect is the interface to other systems whereby specific
event information which always includes a GPS position is provided to Leverage VMS. The
desired surveillance objective is managed by Leverage VMS including identifying the event on a
map, bringing cameras into view, and allowing the flow of real time situational awareness; then
preserving the event through incident export capabilities. Through Leverage Detect we have
integrated Geo-mapping(Google Earth/Maps), Shot spotter(Gun Shot Detection) and Geo-
spatial (CAD aggregation). We've lab tested several other systems based upon client input
including PlateSmart (ALPR). We've reviewed many other systems such as BRS Labs (Advanced
Analytics), Vigilant (ALPR), 3M PIPS (ALPR), and others.
Three examples of integration include the following: Leverage has integrated Gun Shot
Detection with the South Gate Police Department. Leverage has integrated Sightlogix thermal
imaging and advanced analytic sensors in the cities of Victorville, Inglewood, and
Covina. Leverage has unified the disparate surveillance systems in the cities of Redlands,
Corona, Victorville, and others.
Support
Here is a review of support services offered and recommended including but not limited to:
1) System Administration—remote performance monitoring,tuning, error reporting, etc.
The Leverage Health Monitoring System provides a comprehensive method to ensure optimal system
operation. During the design and deployment of the system, key parameters are developed with the
intent to be monitored by the Leverage Health Monitor System and the creation of daily status reports
of key components and overall system performance. Monitoring of system components can in many
cases prevent loss of live and recorded video and provide notification of system degradation.The long
term impact of Leverage Health monitoring is preservation of the original system requirements,and
protection of surveillance video.
2) User Support—hours of service, average/guaranteed response time,ticketing system used,
resources available, escalation process
LEVERAGE has a permanent technical support staff in place providing 24x7x365 support within
30 minute response time. The support toll free no. is 800-877-8013
http://LEVERAGEis.com/maintenance-and-support.html\
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LEVERAGE INFORMATION SYSTEMS
188151391^Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
LEVERAGE manages support via an ITIL(industry best practices) service and support model.
Service level management (SLM) at LEVERAGE is practiced to ensure that our services meet our
customers' requirements for functionality, availability and performance. Our goal is to ensure
that the levels of service being delivered meet or exceed the agreed to service levels
performance indicators defined in agreements.
The objectives of SLM at LEVERAGE are:
• to develop and negotiate Service Level Agreements (SLA) with customers
• to ensure SLAB are underpinned by internal Operational Level Agreements (OLAs) and
Underpinning Contracts (UCs), agreements that support the achievement of the agreed
to service levels
• to act as a bridge between LEVERAGE and our clients
• to manage and maintain positive, constructive relationships with our clients or
customers
Service Level Measurement and Reporting
• SLAs and SLO's are handled through our"TP" management application--a single system
where we track and measure our performance on all Service orders.
• SLAs are posted into TP so that performance can be measured to ensure success
• SLA's and SLO's and our performance are reviewed in monthly Ops meetings
Service Level Agreements (SLA)
It is common at LEVERAGE for individual services to be shared by a number of customers, and
individual customers will use a range of services. Typically SLAB at LEVERAGE are customer-
based, where an SLA covers a range of services delivered to a particular customer.
Managing service levels
SLAB are measured, monitored, and reported and appropriate actions are taken to maintain and
continually improve service delivery with objectives of:
• Maintaining a constructive and positive relationship with our customers
• Measuring and monitoring performance against SLAB
• Reporting and reviewing performance with the customer
• Seeking continually to improve service levels where it is cost-effective.
LEVERAGE Service Criticality Definitions
• EMERGENCY Incident: Emergency incidents will be defined as a system failure that has a
critical business impact to the customer.The customer is responsible for defining
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LEVERAGE INFORMATION SYSTEMS
188151391^Avenue NE,Suite B• Woodinville,WA 98072
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CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
whether or not the impact is critical in nature. If it is determined to be critical, it will be
treated as such by LEVERAGE.
• URGENT Incident: Urgent incidents will be defined to be a fault that affects or
threatens any major system component. Typically, such faults have a major impact on
system performance, reliability, or user service levels and require the most prompt
attention. For the telephony system and messaging system,this includes, but is not
limited to, system processors (both hardware and software), local and remote
concentrators/switches/nodes, internodal links and associated network equipment and
circuitry, attendant consoles, call detail recording equipment, power supplies and
battery backup, a fault in any equipment or software that causes loss or substantial
deterioration of service to more than ten percent (10%) of the user lines or trunk
circuits, loss of a majority of service in any one location, loss of any hardware or
software component resulting in the loss of 25%or more lines in a single departmental,
loss of any feature system-wide, loss of a trunk group, or a failure in redundantly
configured hardware such that redundancy is not functional.
• ROUTINE Incidents and Other Service-Affecting Conditions: Routine incidents will be
defined to be those that indicate a fault or matter requiring human intervention that
does not fit into the category of an emergency or urgent incident as defined above.
Other service-affecting conditions are those conditions that require maintenance or
repair of a System component but do not provide an alarm indication and do not impact
system performance or reliability to the extent of a major incident.
System Interruption Levels Defined
We typically define service interruption failures with some granularity with the intention of
providing overall guidance. In order to provide this framework, we select some metrics that are
appropriate to the customer environment, and use those metrics to determine how critical the
interruption probably is, and based on that level of criticality, whether or not an emergent type
of response is appropriate vs. a scheduled and pre-coordinated response.
What follows is our general criteria used to determine emergency, urgent, or routine types of
service interruptions, and the expected response times based on those levels of interruption.
It should be noted that these levels and response times are certainly not set in stone, and are
intended as guidelines. We recognize that there may be some outages that would not fall into
the "Critical" level based on just the metrics provided, but perhaps one of the two devices that
is affected is a critical location and has a significant operational impact. For those types of
scenarios, we look to the customer to identify the interruption level as appropriate. If there are
Emergency
Guaranteed Response Intervals
2 HoursM-F/8am-5pm/30 Minutes call back/2 hrs en-route or dial-in.
After Hours/Holiday/30-minute call back/2-hour en-route or dial in. Period of Maintenance 24 hours x 365 days
Urgent
Guaranteed Response Intervals
24hours M-F/8am-5pm/30 Minutes call back/2 hrs en-route or dial-in
After Hours/Holiday/30-minute call back/4 hours en-route if necessary. Period of Maintenance 24 hours x 365 days
Routine
Guaranteed Response Intervals
1 business DaysM-F/8am-5pm/2 business hours call back
After Hours/Holiday/8 hours call back. Period of Maintenance 24 hours x 365 days
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
only two devices affected, but the customer identifies it as an "Emergency" outage, it shall be
treated as such by LEVERAGE.
Guaranteed Response Intervals
The response intervals contracted for are described in terms of hours and business hours. For
the purpose of this section,these terms are defined as follows:
• Response "Hours" refers to the maximum number of hours in the day that are allowed
to elapse between the time of receipt of service call and first response by qualified
LEVERAGE personnel.
• Response "Business Hours" refers to the MAXIMUM number of normal business hours
that are allowed to elapse between the time of receipt of service call and first response
by qualified LEVERAGE personnel. Actual response times are significantly faster in
almost every instance. Normal business hours are those hours included in the normal
business day defined as M-F/8am-5pm/ non-holiday.
Hourly Descriptions
• Business days are defined as M-F 8:00 a.m.—5:00 p.m. PST
• After hours is defined as weekdays between 5:00 p.m. and 8:00 a.m. PST and Saturday
and Sundays.
• Holidays are defined as "National Holidays"for the full 24 hours. 12:00am-12:00am.
SLA reviews conducted
• Quarterly Service Review (QSR) meetings with customers are a central part of LEVERAGE
SLM.
• Report on and review SLA performance
• Forum for exchanging information about issues of concern, such as the need for user
training or worrying trends in performance or workload.
• LEVERAGE and the customer to share their plans for future change
• Ensure both sides have a common understanding and that there are no difficult
surprises to manage.
Continual service improvement is a fundamental goal of our service management. A key
objective of the regular review meetings is to identify and agree service improvements and
incorporate them into the service improvement plan and service quality plan as part of the
continual improvement stage of the service lifecycle.
Metrics
Frequency and severity of service breaches
Frequency and severity of threatened service breaches (near misses)
Number and percentage of SLA targets met
Customer satisfaction with the process in relation to managing levels of service
Frequency of service review meetings
13 P a g e
LEVERAGE INFORMATION SYSTEMS
188151391^Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
Proposed Design
Leverage will install a new surveillance system core at the Menifee City Hall and install two vandal
dome cameras, capable of capturing video and audio, in the City Hall Lobby. The City Hall MDF will be
the location that Leverage will provide VMS authentication, Camera recording, and Video Management
Software. The baseline proposal includes installing Video Management Viewing software on a City
owned viewing station. We project approximately 1TB of storage space required to record the two
cameras for 30 days (see bandwidth and storage calculations below).
City Hall Lobby Cameras
Leverage will install two 2Megapixel Dome cameras at the City Hall Lobby. Locations will be discussed
prior to installation. One camera will provide a view of the public area,while the other a view of
behind the counter. Audio will be enabled for one or both cameras. Audio will be recorded along with
video.
The two cameras will be ceiling mounted, and POE powered (IEEE802.3af—2.4 watts per camera).
Leverage will route category 5e/6 cables from each camera to the City Hall MDF, and ultimately to the
City owned switch. Leverage will adjust the Field of View as desired by the City.
Leverage will provision these cameras in the Video Management System for viewing and recording as
desired by the City.
Leverage will:
1. Provide, configure, and install two 2Megapixel Dome cameras in an agreed upon
location.
2. Adjust field of view as agreed upon.
3. Provide and install a category 5e/6 cable from each camera to the City Hall MDF room.
4. Connect each category 5e/6 cable to a port on the City owned switch designated by the
City.
Menifee will:
1. Provide two IEEE802.3af switch ports.
2. Ensure a clear pathway from the equipment mounting location to the network switch
port.
3. Provide video retention period. For this proposal we assume 30 days of audio and video
retention.
141Page
LEVERAGE INFORMATION SYSTEMS
188151391h Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.loverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
VMS and Network Core
Network Core Switch
Leverage will use the existing Network Core Switch for connectivity to the cameras, Network Video
Recorder, and viewing stations. We will require 2 POE ports (IEEE802.3af)for the dome cameras.
Leverage will assist with network routing for the cameras, viewing, and recording.
Network Video Recording
Leverage will install NVR recording software on a computer provided by the City. The computer may
have its own storage (approximately 1TB required), or may be connected to network storage provided
by the City.
Leverage will:
1. Provide, configure, and install NVR software on a City owned computer.
2. Set up video recording for the two City Hall Lobby cameras.
Menifee will:
1. Provide a computer with Windows OS (preferably Windows Server).
Network Video Recording (Optional)
Leverage will provide and install a 2U high Network Video Recording appliance. This device is a twelve
drive Storage Area Network with a hardware RAID controller, configured for RAID 5 operation. The
Operating System is Windows Server. The raw storage capacity is approximately 60 TB and the RAID 5
capacity is anticipated to be approximately 52TB. If this option is selected,then the "Network Video
Recording" is not required.
Leverage will:
1. Provide, configure, and install a 2U Network Leverage Recorder.
2. Connect to existing Switch.
3. Integrate NVR into Video Management System.
Menifee will:
1. Provide 2U of rack space for equipment mounting.
2. UPS power (recommended).
3. Sufficient cooling and airflow (front to back).
4. A port on the existing Network Switch.
151Page
LEVERAGE INFORMATION SYSTEMS
1881513911 Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
VMS Authentication (Leverage Detect)
Leverage will install VMS Authentication Software (Leverage Detect) on a computer or virtualized
environment provided by the City. Leverage Detect provides management and control of the VMS.
Some of the capabilities are:
• User Authentication either through local log in or Active Directory.
• Manages system configuration information and provides updates to NVRs and VMS users.
• System health monitoring and notification.
• Integration to external systems (Computer Aided Dispatch, Gun Shot Detection, etc).
• Incident Library feature.
• Mapping feature (off line mapping, Google Maps).
• Interface to manage VMS capabilities (Groups/Users, Cameras,Administrative functions).
Leverage will:
1. Provide, configure, and install Leverage Detect software on a City owned computer.
2. Configure with Leverage VMS.
Menifee will:
1. Provide a computer with Windows OS (preferably Windows Server).
VMS Authentication Appliance (Optional)
Leverage will provide and install a 2U High Detect/Authentication/Incident Library appliance.
Leverage will:
1. Provide, configure, and install a Leverage Detect Appliance.
2. Connect to existing Switch..
Menifee will:
5. Provide 2U of rack space for equipment mounting.
6. UPS power (recommended).
7. Sufficient cooling and airflow (front to back).
8. A port on the existing Network Switch.
161Page
LEVERAGE INFORMATION SYSTEMS
1881513911 Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
CITY OF MENIFEE—RFQ FOR CITY HALL CAMERAS
Leverage VMS
Leverage will install VMS on a computer provided by the City. Leverage will provide user and
administrator training as required.
Leverage will:
1. Provide, configure, and install Leverage VMS software on a City owned computer.
Menifee will:
2. Provide a computer with Windows Operating System. System resources will be
determined prior to installation. For this initial deployment of 2 cameras system
resources are not considered critical.
Leverage VMS (Optional)
Leverage will provide and install a VMS workstation with two monitors.
Leverage will:
1. Provide, configure, and install a VMS workstation within City Hall.
2. Provide and install a category 5e/6 cable from the workstation to the City owned MDF
Switch.
Menifee will:
1. Provide a network switch port.
Google Maps (Optional)
Leverage will provide and install Google Maps.
Leverage will:
1. Provide, configure, and install Google Maps.
2. Leverage will map current cameras and buildings into Google Maps.
171Page
LEVERAGE INFORMATION SYSTEMS
1881513911 Avenue NE,Suite B• Woodinville,WA 98072
425.482.9200 Office•800.825.6680 Toll Free•425.485.9400 Fax• www.leverageis.com
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Leverage Information Quote
Systems
LEVERAGE Phone:425-482-9200 No.: 1602056
O R M A T I O N SYSTEMS Fax:425-485-9400 Date: 04/22/2016
www.leverageis.com PO Box 630
Woodinville,WA 98072
Prepared for: Prepared by: Colin McElroy
Derek Williamson(951)746-9913 Account No.: 3376
City of Menifee Type:Open Market
Job: Lobby Cameras
CLIN Qtv. Item ID Description UOMTotal
-Hardware&Software-
001 2 SND-1_6012 WiseNet Lite Network Dome Camera,2MP, EA $147.21 $294.42
Full HD(1080p)30fps,H.264/MJPEG,
f2.8mm Fixed Lens,Hallway View,60dB
DWDR,Electrical D/N,3-Axis Gimbal,M
002 1 LEV-DET-SWIG-USER Leverage Detect SW License(Up to 10 EA $3,150.00 $3,150.00
users/devices)(HW not Included)
003 1 LEV-NVR-5-LIC Leverage NVR 2.x SW for QuickView.For EA $698.60 $698.60
use in SMB environment,HW Required for
use
004 1 LEV-QVP-SA-LIC-5US QuickView Professional Enterprise Video EA $495.00 $495.00
ER Management Software(Requires Leverage
NVR)(QVP-SA-SUP Included for 1st year).
1 to 5 licenses
-Installation Materials-
005 1.00 LOT-EQUIP Installation Materials EA $500.00 $500.00
-Labor-
008 1.00 OSINSTALL Onsite Installation EA $7,697.26 $7,697.26
-Onsite Support-
014 2 LM-SND-L6012-OS-lY 12 Months On-Site NBD Support(8-5/M-F) EA $31.14 $62.28
R
-Freight-
015 1.00 Freight-Fixed Price Fixed Freight Charge EA $90.11 $90.11
Your Price: $12,987.67
Sales Tax $418.25
SubTotal: $13,405.92
Total: $13,405.92
custom quote-clin.rpt Printed:04/25/2016, 8:55 AM Page 1
Quote
No.: 1602056
Date: 04/22/2016
Prices are firm until 5/22/2016 Terms: Net 30
Quoted by: Colin McElroy, c 'n.mcelroy@leverageis.com Date: 4/22/2016
Signature: PO#: Date:
Print Name: '?6berfhf6h 05 Title: 1 PH#
Disclaimer
Unless otherwise quoted,Standard delivery charges are 30 days ARO. Expedited freight will be charged prepay
and add. Please notify your sales rep should you want to use a freight account.
If applicable,sales tax will be charged when invoiced.
Leverage Information Systems 30 day return policy does not apply to changed,opened,or cancelled orders. In
the event the customer chooses to change or cancel an order,restocking fees may apply.
Leverage is a Small Business Enterprise
Pricing is valid for(30)days
Accepted Methods of Payment-Check or EFr,Please contact your sales rep for re-quote should you like to
pay via Credit Card
Tax ID/EIN#91-1607710
DUNS#807596051
Cage Code:OX61-17
custom quote-clin.rpt Printed:04/25/2016, 8:55 AM Page 2