2014/11/05 Riverside, County American Red Cross Memorandum of Understanding
Between
The Riverside County Chapter of the American Red Cross
and
The City of Menifee, California
Memorandum of Understanding Between City of Menifee and American Red Cross
I. Purpose
The purpose of this Memorandum of Understanding ("MOU") is to define a working relationship
between The [Local Field Office] American Red Cross (hereinafter "Red Cross" or "ARC") and
the City of Menifee, a municipal corporation (hereinafter "City of Menifee"), in preparing for and
responding to disasters. This MOU provides the broad framework for cooperation and support
between the Red Cross and the City of Menifee in assisting individuals and families who have
been impacted by disaster and providing other humanitarian services.
II. Parties
A. City of Menifee
The City of Menifee is a municipal Director corporation formed under the laws of the State of
California.
B. American Red Cross
1. Services for people affected by disasters
Founded in 1881, the American Red Cross is the nation's premier emergency response
organization. As part of a worldwide movement that offers neutral and impartial humanitarian
care, the American Red Cross is the community-based organization that mobilizes people to aid
victims of disasters with the aim of preventing and relieving suffering. The Red Cross provides
disaster services without regard to race, color, national origin, religion, gender, age, disability,
sexual orientation, citizenship or veteran status. It follows the Fundamental Principles of the
International Red Cross and Red Crescent Movement. The Red Cross is closely integrated into
community response efforts, including the efforts of federal, state and local government and non-
government organizations. Our goal is to work with all partners to lead a well-integrated,
effective and efficient response to every disaster.
The Red Cross provides disaster services pursuant to its Bylaws and other internal policies and
procedures as well as its Congressional Charter (USC 36 §300101-300111). In the Charter,
Congress authorized the Red Cross "to carry out a system of national and international relief in
time of peace, and apply that system in mitigating the suffering caused by pestilence, famine,
fire, floods, and other great national calamities, and to devise and carry out measures for
preventing those calamities."
Following a disaster, whether natural or human-made, the Red Cross will provide some or all of
the following services:
Food, Shelter and Emergency Supplies
During a disaster, our first priority is to ensure that people have a safe place to stay, food, and
emergency supplies. Red Cross works with government and community partners to open shelters
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Memorandum of Understanding Between City of Menifee and American Red Cross
where residents will find comfort with a hot meal, recovery information, and a place to rest. For
emergency workers and people returning to their homes, the Red Cross mobilizes emergency
response vehicles from which disaster workers distribute food, water, and essential clean-up
items that might not be immediately available in the community
Welfare Information
Disasters often disrupt regular communication channels and can separate families. Through the
Red Cross' nationwide network of chapters, family members may request welfare information
regarding their loved ones. The Red Cross "Safe and Well" Web site enables people within a
disaster area to let their families and friends outside of the affected region know that they are all
right. Clients register on Safe and Well at www.redeross.org/safeaiidwell . During large-scale
disasters, individuals without internet access can call 1-800-RED-CROSS to register.
Client Casework and Recovery Planning and Assistance
Red Cross provides individual client services through casework to people with disaster-related
needs, with particular attention to those who have experienced significant damage or loss of their
homes. This casework process helps the worker to assess the client's immediate needs, and
connect the client with items, which may include and referrals to local resources and/or financial
assistance to meet those needs. The caseworker also engages the client in a brief planning
process which can help identify action steps for the client to follow in the first few days or weeks
after a disaster. Red Cross caseworkers protect client confidentiality and work closely with other
organizations and groups to ensure clients have access to all available resources.
Disaster Health and Mental Health Services
After an emergency, injuries can ensue, essential prescription medicines lost, and the shock and
stress of sudden loss can overwhelm a person's normal coping skills. The Red Cross deploys
licensed health and mental health professionals who are trained and equipped to provide
assistance at the time of a disaster. Disaster health services professionals can provide emergency
first aid and medical assessment, triage and replacement of emergency medications with item
distribution, financial assistance or referrals to community partners. Disaster mental health
professionals provide mental health assessments, crisis intervention and a sympathetic ear to
those in need.
2. Services related to the National Response Framework
The American Red Cross is a co-lead for the mass care component of Emergency Support
Function 96 of the National Response Framework. In this role, the Red Cross engages in a
variety of activities to support states in their planning, coordinating and executing of mass care
programs and strategies. The Red Cross also takes a leadership role in working with other non-
governmental organizations and private companies that provide services during a disaster.
3. Oreanization
The American Red Cross is a single corporation, chartered by the United States Congress to
provide humanitarian services. Its national headquarters, located in Washington, D.C., is
responsible for implementing policies and procedures that govern Red Cross activities and
provides administrative and technical oversight and guidance to the chartered units, which
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Memorandum of Understanding Between City of Menifee and American Red Cross
include chapters and blood services regions. Each chapter has certain authority and
responsibility for carrying out Red Cross disaster preparedness and response activities, delivering
local Red Cross services, and meeting corporate obligations within the territorial jurisdiction
assigned to it. Each chapter is familiar with the hazards of the locality and surveys local
resources for personnel, equipment, supplies, transportation, emergency communications, and
facilities available for disaster relief. The chapter also formulates cooperative plans and
procedures with local government agencies and private organizations for relief activities should a
disaster occur.
Through its nationwide organization, the Red Cross coordinates its total resources for use in large
disasters. In order to provide these services, the Red Cross may call on the Federal, state or local
government for assistance when voluntary contributions are not sufficient to meet community needs.
IIl. Cooperative Actions
The Red Cross and the City of Menifee will use best efforts to coordinate their respective disaster
relief activities to maximize services to the community and avoid duplication of efforts in the
following ways:
1. Maintain close coordination, liaison, and support at all levels with conferences, meetings,
and other means of communication. Include a representative of the other party in
appropriate committees, planning groups and task forces formed to mitigate, prepare for,
respond to, and recover from disasters and other emergencies. Develop joint Standard
Operating Procedures for notification of disaster and emergency situations.
2. During disasters and emergencies, keep each other informed of the human needs created
by the events and the services they are providing. Share current data regarding disasters,
to include statistical information, historical information, emerging needs and trends,
damage assessments, among others, and disaster declarations, and service delivery.
3. During a disaster or emergency situation the Red Cross will, as appropriate at the request
of the City of Menifee, provide liaison personnel to the City of Menifee Emergency
Operations Center and any corresponding counties under the authority of the City of
Menifee. The City of Menifee will provide work space and, whenever possible, other
required support, such as a computer, e-mail access and a designated phone line for the
Red Cross liaison personnel assigned to the Emergency Operations Centers.
4. The City of Menifee will support the Red Cross in the use of the American Red Cross
National Shelter System (NSS) and the Red Cross will coordinate shelter information
sharing and reporting with the City of Menifee.
5. The City of Menifee will facilitate the Red Cross's use of county and state-owned
facilities for shelters and service delivery sites wherever possible. The terms and
conditions of such use will be set forth in a separate agreement.
6. Work together to develop plans and secure resources to facilitate delivery of services to
people with disabilities and/or functional and access needs during a disaster.
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Memorandum of Understanding Between City of Menifee and American Red Cross
7. Actively participate in reviewing and carrying out responsibilities outlined in the local
emergency operations plans.
8. During the time of disaster and readiness, keep the public informed of the parties'
cooperative efforts through the public information offices of the Red Cross and the City
of Menifee.
9. The City of Menifee recognizes that the Red Cross is dependent upon voluntary public
financial donations and will encourage residents to support Red Cross disaster relief with
financial contributions. In accordance with applicable laws and regulations, the City of
Menifee will support the Red Cross and work together, as appropriate, to acquire
necessary resources and identify funding sources that increase Local Emergency
Management and Red Cross capacity to respond to disasters and emergencies.
10. Advocate for programs and public policy/decisions, when appropriate, designed to
mitigate disaster damage and loss of life in the City of Menifee.
11. Encourage City of Menifee residents to support the needs of hospital patients with blood
donations when appropriate.
12. Actively seek to determine other areas, projects, and services within the Red Cross and
the City of Menifee where cooperation and support will be mutually beneficial with
jointly defined goals and objectives.
13. Use or display the name, emblem, or trademarks of the American Red Cross or the City
of Menifee only in the case of defined projects and only with the prior express written
consent of the other organization.
14. Make training, educational and other developmental opportunities available to the other
party's personnel and explore joint training and exercises. Encourage all staff and
volunteers to engage in training, exercises, and disaster response activities, as appropriate
15. Explore opportunities for collaboration to provide community, family, and citizen disaster
preparedness within the City of Menifee.
16. Allow the use of each other's facilities, as available and if agreed upon in writing, for the
purpose of preparedness training, meetings and response and recovery activities.
17. Widely distribute this MOU within the Red Cross' and the City of Menifee departments
and administrative offices and urge full cooperation.
Examples of additional Cooperative Actions (as applicable):
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Memorandum of Understanding Between City of Menifee and American Red Cross
• Lead/Establish/Coordinate/Operate Kay Cineseros Senior Center the City of Menifee
in response to a disaster.
• The ARC will support the City of Menifee in integrating the efforts of the non-
governmental organizations (NGOs)that provide mass care services during response
operations.
• The ARC will assist in the City of Menifee response to emergencies and disasters
with responsibilities in support of Emergency Support Function (ESF) 6, 8, etc.
• The ARC will, as appropriate, at the request of the City of Menifee Agency assist the
City of Menifee mass care lead agency in mass care planning and response
coordination with other non-govermnental organizations (NGOs).
• Jointly develop Standard Operating Procedures (SOPS) that standardize recurring
tasks and responsibilities for each Emergency Support Function the ARC is identified
in the City of Menifee] Disaster Response Plan as a support agency.
• Jointly develop plans, protocols and procedures to maximize sharing and utilization
of nursing staff at ARC shelters and other City of Menifee emergency sites.
VIII. Periodic Review
The parties will, on an annual basis, on or around the anniversary date of this MOU,jointly
evaluate their progress in implementing this MOU and revise and develop new plans or goals as
appropriate.
IX. Term and Termination.
This MOU is effective as of November 5, 2014 . It expires on November 5, 2019. Six months
prior to expiration, the parties will meet to review the progress and success of the cooperative
effort. In connection with such review, the parties may decide to extend this MOU for an
additional period not exceeding five years, and if so shall confirm this in a signed writing. This
MOU may be terminated by written notification from either party to the other at any time and for
any reason or for no reason.
X. Miscellaneous
This MOU does not create a partnership or a joint venture and does not create any financial
commitments from one party to the other. Neither party has the authority to bind the other to any
obligation. It is not intended that this MOU be enforceable as a matter of law in any court or
dispute resolution forum. The sole remedy for non-performance under this MOU shall be
termination, with no damages or penalty.
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Memorandum of Understanding Between City of Menifee and American Red Cross
Signature page follows.
CITY OF N E AMERICAN R D C OSS
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Scott A. Mann, Mayor Debbie Lea y,.
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Attest:
Kathy Bennett, City Clerk
Approved as to Form:
Je y etching, City rney
City of Menifee and American Red Cross
November 5,2014
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